Came here to look for answers Came here to look for answers, but instead looks like we dodged a bullet. My husband tried to see about getting a loan through them for a surgery for me. . We filled out all the stuff online, when it came to submitting the identity I clicked out of it until my husband was out of the shower when I came back it had logged me out. So we thought no big deal we will call them tomorrow. We called and they said due to FRAUD they were not able to process the application. There were no documents we could submit, no office my husband could walk into, no solutions. Just a flat no. Actually they said “you will need to look elsewhere for financing” like what in the hell 😂 my husband has a great credit score, a great paying job, a well established savings/checking account but we are always up to building our credit profile. The way we were treated was absolutely bananas. It should say in big red letters “if you don’t complete the identity documents right now, you will be flagged as fraud and unable to move forward” what kind of clown nonsense is that.

After almost 2 years of paying my bill… After almost 2 years of paying my bill on time and never missed a payment . I decided to pay remaining balance in full one big slump . when ahead and waited until they cleared the money from my bank account , then when over to Experian disputed and requested an update and they when ahead and put , that the balance still remains the same , I will no longer ever be doing business with this company again.

Great customer service My questions were answered expeditiously and informatively

She was very clear She was very clear, easy to understand, and pointed me in the right direction with friendly and clear directions.

I was able to get in contact with… I was able to get in contact with someone very quickly and they were able to review everything very quickly as well. Customer service is very nice and easy to speak to.