Paul Burke
GBFrias Properties were incredibly accommodating Frias Properties were incredibly accommodating amidst flux travel plans due to weather. We were able to book with less than 24 hours notice, had a safe place to store our luggage ahead of entering the property, and they were incredibly flexible with us when our travel plans changed again. The location of the property was perfect and the amenities matched the listing. Would stay again, both because of the space but also because of the hosts.
Chuck
GBOur first room was in disrepair Our first room was in disrepair. The bathroom shower was malfunctioning and water was all over the bathroom floor. Two days later, we had to move out of our room and into another room facing the bakery. It was a nice room, but every night when the bar got out people were fighting, swearing, singing, and drunk. This was happening from 12:00AM to 3AM every night, for a week. I went to the Police station to talk to the Sargent about the situation, and he promised to have a police presence when the bar closed, but no joy. The nice manager of the hotel told my wife that other hotel guests were also calling the police directly to no avail as well. I am a travel writer and I’m going to have to write about this. I’m hoping that Ben the CEO will follow through on his promise to talk to the town and the Police and do something about this. It would be nice if Frias could give us some relief on the $6,000 we spent. We had a terrible time.
Jean
GBNice place Nice place, good location within walking distance of everything, and very helpful concierge! Elevator is great for luggage and ski equipment. Enjoyed the hot tub!
Gail
GBFrias was very prompt in responding to… Frias was very prompt in responding to all requests from airport transportation, dining options, dishwasher problem, and sound system problems. Cleaning services were excellent during our stay. I suggest that Frias provide some simple supplies i.e. ground coffee, sugar, creamer and a food gift (cookies, chocolates, granola) when guest arrives. The unit 10 at Fasching was odd that unit 9 has a fake door to it that is not sound proof. We heard voices from unit 9 clearly when relaxing in living room and kitchen of our unit 10. Also Frias tried very diligently to fix the sound system in unit 10 that never worked during our stay.
Ttack
GBEverything was great Everything was great! Our condo was just as expected from viewing online. Concierge service was great. Easy check-in and check-out process. All of the Frias shuttle drivers were super nice! We had a great experience using Frias Properties and will definitely use them again next year.