Overall great, just breakdown in communication! The Condo was great and the service and attention to all of our needs was amazing! The only breakdown of communication came when we needed cleaning services done. I didn’t realize that the cleaning was by Frias and we had expected an every other day clean as indicated on our email. I think it would be good to note to anyone who rents the condo to make sure they contact Frias with any cleaning needs. When they realized they had made a mistake they brought towels right away! But besides that, we would definitely rent through Frias again and come back to the Gant!

Beautiful and well-maintained property and unit. Beautiful and well-maintained property and unit. Out condo was well appointed, had lots of natural windows and light in every room. and the kitchen was well equipped for a family that cooked multiple meals every day. We had no issues with noise at any hour of the day and as a group not particularly into night life we were very comfortable lounging in the unit evenings. Did I mention 2 balconies with seating for those bluebird afternoons? True ski-in/out with convenient, secure ski storage, easy access to Elk Camp Gondola, or easily ski down to the base area. If that's not enough the pool and hot tub are an option for relaxing too.

Our first room was in disrepair Our first room was in disrepair. The bathroom shower was malfunctioning and water was all over the bathroom floor. Two days later, we had to move out of our room and into another room facing the bakery. It was a nice room, but every night when the bar got out people were fighting, swearing, singing, and drunk. This was happening from 12:00AM to 3AM every night, for a week. I went to the Police station to talk to the Sargent about the situation, and he promised to have a police presence when the bar closed, but no joy. The nice manager of the hotel told my wife that other hotel guests were also calling the police directly to no avail as well. I am a travel writer and I’m going to have to write about this. I’m hoping that Ben the CEO will follow through on his promise to talk to the town and the Police and do something about this. It would be nice if Frias could give us some relief on the $6,000 we spent. We had a terrible time.

Frias was so wonderful and… Frias was so wonderful and accommodating. When a condo didn’t work for my group and my older father, they moved us to a condo that we loved and worked better for us. And two of their staff moved all our belongings to the new place. I’m the CEO of a large organization, and I’m very impressed by how they went above and beyond to make sure we were comfortable. We’ll be back!

You guys are great You guys are great. The best property managers I have ever dealt with. Your concierge service was fantastic, booking restaurants, lift tickets, etc. Thank you.