Unit 301 Unit 301, 1) Bathroom faucet was defective and had a foul smell. Drain pipe has negative pitch. The maintenance team responded quickly to repair the faucet. 2) Thermostat did not function. Temperature reached 77⁰ each night. 3) Ceiling fan & Light "Non functional" 4) Lamps unplugged upon arrival. Required me to get on my hands & knees to reach under the bed to plug them in. The staff, housekeeping and maintenance team were very pleasant.

Accommodations Met Expectations Accommodations and parking arrangements were in order and as expected. We only lacked salt in the shaker. Well done!

Amazing location in downtown Aspen Amazing location in downtown Aspen! Front desk staff very friendly and helpful! Housekeeping would be appreciated to be offered more often or at least not only at 8am. Also would have appreciated a heads up about the very loud, very early construction outside our window. Other than that, things were great, but would love to suggest to the owners of 211 to add a functional mirror outside of the bathroom.

Fantastic Time! Overall great experience. Would recommend 10 out of 10 times to book through Frias over third party sites.

Our first room was in disrepair Our first room was in disrepair. The bathroom shower was malfunctioning and water was all over the bathroom floor. Two days later, we had to move out of our room and into another room facing the bakery. It was a nice room, but every night when the bar got out people were fighting, swearing, singing, and drunk. This was happening from 12:00AM to 3AM every night, for a week. I went to the Police station to talk to the Sargent about the situation, and he promised to have a police presence when the bar closed, but no joy. The nice manager of the hotel told my wife that other hotel guests were also calling the police directly to no avail as well. I am a travel writer and I’m going to have to write about this. I’m hoping that Ben the CEO will follow through on his promise to talk to the town and the Police and do something about this. It would be nice if Frias could give us some relief on the $6,000 we spent. We had a terrible time.