Accommodations Met Expectations Accommodations and parking arrangements were in order and as expected. We only lacked salt in the shaker. Well done!

Frias's customer service is…nothing short of amazing. Frias's customer service is second-to-none! The transportation to and from the airport, housekeeping, and restaurant reservations are tremendous pluses to any stay. Our second year renting from them and would not think of doing it any other way. Thank you so much for a great stay and wonderful service!

Our first room was in disrepair Our first room was in disrepair. The bathroom shower was malfunctioning and water was all over the bathroom floor. Two days later, we had to move out of our room and into another room facing the bakery. It was a nice room, but every night when the bar got out people were fighting, swearing, singing, and drunk. This was happening from 12:00AM to 3AM every night, for a week. I went to the Police station to talk to the Sargent about the situation, and he promised to have a police presence when the bar closed, but no joy. The nice manager of the hotel told my wife that other hotel guests were also calling the police directly to no avail as well. I am a travel writer and I’m going to have to write about this. I’m hoping that Ben the CEO will follow through on his promise to talk to the town and the Police and do something about this. It would be nice if Frias could give us some relief on the $6,000 we spent. We had a terrible time.

Best Location in downtown Aspen! Independence Square is the Best location in downtown Aspen. Walk to the best restaurants, venues, and shopping, and of course, it's less than one block from the Gondola. The staff was professional and accommodating. Each room is unique and slightly different.

Fantastic Time! Overall great experience. Would recommend 10 out of 10 times to book through Frias over third party sites.