Overall great, just breakdown in communication! The Condo was great and the service and attention to all of our needs was amazing! The only breakdown of communication came when we needed cleaning services done. I didn’t realize that the cleaning was by Frias and we had expected an every other day clean as indicated on our email. I think it would be good to note to anyone who rents the condo to make sure they contact Frias with any cleaning needs. When they realized they had made a mistake they brought towels right away! But besides that, we would definitely rent through Frias again and come back to the Gant!

Frias was very prompt in responding to… Frias was very prompt in responding to all requests from airport transportation, dining options, dishwasher problem, and sound system problems. Cleaning services were excellent during our stay. I suggest that Frias provide some simple supplies i.e. ground coffee, sugar, creamer and a food gift (cookies, chocolates, granola) when guest arrives. The unit 10 at Fasching was odd that unit 9 has a fake door to it that is not sound proof. We heard voices from unit 9 clearly when relaxing in living room and kitchen of our unit 10. Also Frias tried very diligently to fix the sound system in unit 10 that never worked during our stay.

Best Location in downtown Aspen! Independence Square is the Best location in downtown Aspen. Walk to the best restaurants, venues, and shopping, and of course, it's less than one block from the Gondola. The staff was professional and accommodating. Each room is unique and slightly different.

Unit 301 Unit 301, 1) Bathroom faucet was defective and had a foul smell. Drain pipe has negative pitch. The maintenance team responded quickly to repair the faucet. 2) Thermostat did not function. Temperature reached 77⁰ each night. 3) Ceiling fan & Light "Non functional" 4) Lamps unplugged upon arrival. Required me to get on my hands & knees to reach under the bed to plug them in. The staff, housekeeping and maintenance team were very pleasant.

You guys are great You guys are great. The best property managers I have ever dealt with. Your concierge service was fantastic, booking restaurants, lift tickets, etc. Thank you.