Morales Timothy
GBUnit 301 Unit 301, 1) Bathroom faucet was defective and had a foul smell. Drain pipe has negative pitch. The maintenance team responded quickly to repair the faucet. 2) Thermostat did not function. Temperature reached 77⁰ each night. 3) Ceiling fan & Light "Non functional" 4) Lamps unplugged upon arrival. Required me to get on my hands & knees to reach under the bed to plug them in. The staff, housekeeping and maintenance team were very pleasant.
Gail
GBFrias was very prompt in responding to… Frias was very prompt in responding to all requests from airport transportation, dining options, dishwasher problem, and sound system problems. Cleaning services were excellent during our stay. I suggest that Frias provide some simple supplies i.e. ground coffee, sugar, creamer and a food gift (cookies, chocolates, granola) when guest arrives. The unit 10 at Fasching was odd that unit 9 has a fake door to it that is not sound proof. We heard voices from unit 9 clearly when relaxing in living room and kitchen of our unit 10. Also Frias tried very diligently to fix the sound system in unit 10 that never worked during our stay.
Ttack
GBEverything was great Everything was great! Our condo was just as expected from viewing online. Concierge service was great. Easy check-in and check-out process. All of the Frias shuttle drivers were super nice! We had a great experience using Frias Properties and will definitely use them again next year.
David
GBBest Location in downtown Aspen! Independence Square is the Best location in downtown Aspen. Walk to the best restaurants, venues, and shopping, and of course, it's less than one block from the Gondola. The staff was professional and accommodating. Each room is unique and slightly different.
Anne Crooks
AUWe loved our Aspen apartment We loved our apartment, there was all the things we needed for a comfortable stay. The beds were super comfortable, the temperature could be adjusted easily, we could store our skis on the way out. It was great to meet other guests at breakfast and the breakfast was spot on, with all you needed for a healthy meal before hitting the slopes. Independance Square was ideally located and so easy. Andrea and the staff were very helpful, I had some altitude sickness the first day or two and she supplied oxygen can which was very helpful. Highly recommended.