Frias's customer service is…nothing short of amazing. Frias's customer service is second-to-none! The transportation to and from the airport, housekeeping, and restaurant reservations are tremendous pluses to any stay. Our second year renting from them and would not think of doing it any other way. Thank you so much for a great stay and wonderful service!

Best Location in downtown Aspen! Independence Square is the Best location in downtown Aspen. Walk to the best restaurants, venues, and shopping, and of course, it's less than one block from the Gondola. The staff was professional and accommodating. Each room is unique and slightly different.

Great location and comfortable space Great location and comfortable space. The Enclave has a great ski-in ski-out location. The two-bedroom unit was spacious and comfortable for our family of four. The furnishings were just what we needed to enjoy a 4-day ski vacation.

Beautiful and well-maintained property and unit. Beautiful and well-maintained property and unit. Out condo was well appointed, had lots of natural windows and light in every room. and the kitchen was well equipped for a family that cooked multiple meals every day. We had no issues with noise at any hour of the day and as a group not particularly into night life we were very comfortable lounging in the unit evenings. Did I mention 2 balconies with seating for those bluebird afternoons? True ski-in/out with convenient, secure ski storage, easy access to Elk Camp Gondola, or easily ski down to the base area. If that's not enough the pool and hot tub are an option for relaxing too.

Our first room was in disrepair Our first room was in disrepair. The bathroom shower was malfunctioning and water was all over the bathroom floor. Two days later, we had to move out of our room and into another room facing the bakery. It was a nice room, but every night when the bar got out people were fighting, swearing, singing, and drunk. This was happening from 12:00AM to 3AM every night, for a week. I went to the Police station to talk to the Sargent about the situation, and he promised to have a police presence when the bar closed, but no joy. The nice manager of the hotel told my wife that other hotel guests were also calling the police directly to no avail as well. I am a travel writer and I’m going to have to write about this. I’m hoping that Ben the CEO will follow through on his promise to talk to the town and the Police and do something about this. It would be nice if Frias could give us some relief on the $6,000 we spent. We had a terrible time.