Beautiful and well-maintained property and unit. Beautiful and well-maintained property and unit. Out condo was well appointed, had lots of natural windows and light in every room. and the kitchen was well equipped for a family that cooked multiple meals every day. We had no issues with noise at any hour of the day and as a group not particularly into night life we were very comfortable lounging in the unit evenings. Did I mention 2 balconies with seating for those bluebird afternoons? True ski-in/out with convenient, secure ski storage, easy access to Elk Camp Gondola, or easily ski down to the base area. If that's not enough the pool and hot tub are an option for relaxing too.

Frias's customer service is…nothing short of amazing. Frias's customer service is second-to-none! The transportation to and from the airport, housekeeping, and restaurant reservations are tremendous pluses to any stay. Our second year renting from them and would not think of doing it any other way. Thank you so much for a great stay and wonderful service!

Our first room was in disrepair Our first room was in disrepair. The bathroom shower was malfunctioning and water was all over the bathroom floor. Two days later, we had to move out of our room and into another room facing the bakery. It was a nice room, but every night when the bar got out people were fighting, swearing, singing, and drunk. This was happening from 12:00AM to 3AM every night, for a week. I went to the Police station to talk to the Sargent about the situation, and he promised to have a police presence when the bar closed, but no joy. The nice manager of the hotel told my wife that other hotel guests were also calling the police directly to no avail as well. I am a travel writer and I’m going to have to write about this. I’m hoping that Ben the CEO will follow through on his promise to talk to the town and the Police and do something about this. It would be nice if Frias could give us some relief on the $6,000 we spent. We had a terrible time.

Frias was very prompt in responding to… Frias was very prompt in responding to all requests from airport transportation, dining options, dishwasher problem, and sound system problems. Cleaning services were excellent during our stay. I suggest that Frias provide some simple supplies i.e. ground coffee, sugar, creamer and a food gift (cookies, chocolates, granola) when guest arrives. The unit 10 at Fasching was odd that unit 9 has a fake door to it that is not sound proof. We heard voices from unit 9 clearly when relaxing in living room and kitchen of our unit 10. Also Frias tried very diligently to fix the sound system in unit 10 that never worked during our stay.

All went well with the trip except for… All went well with the trip except for transportation between airport and condo - it did not happen so used Rocky Mountain Taxie