charles murphy
GBFrias's customer service is…nothing short of amazing. Frias's customer service is second-to-none! The transportation to and from the airport, housekeeping, and restaurant reservations are tremendous pluses to any stay. Our second year renting from them and would not think of doing it any other way. Thank you so much for a great stay and wonderful service!
Ttack
GBEverything was great Everything was great! Our condo was just as expected from viewing online. Concierge service was great. Easy check-in and check-out process. All of the Frias shuttle drivers were super nice! We had a great experience using Frias Properties and will definitely use them again next year.
Noelting Adam
GBOur vacation was excellent thanks to a great location and the Frias team. Our vacation was excellent thanks to the perfect location and the amazing team. The place was close to everything, making it easy to enjoy the area. The service was outstanding. The team made our arrival and departure super smooth by arranging airport transfers. They also gave us great dining recommendations and even made reservations for us, which was a huge help. We had a fantastic time and can't wait to come back.
Albuquerque Felipe
GBThe best location in Snowmass The experience was great in all aspects. The locations is perfect, the apartment was cozy, nice, confortable with everything we needed. The staff is ultra nice and helpful, so as the team of transfers. The building also has a covered garage, which is very good, complete ski lockers, outside pool. Right infront of the Alpine Gondola and true Ski In and out.
Chuck
GBOur first room was in disrepair Our first room was in disrepair. The bathroom shower was malfunctioning and water was all over the bathroom floor. Two days later, we had to move out of our room and into another room facing the bakery. It was a nice room, but every night when the bar got out people were fighting, swearing, singing, and drunk. This was happening from 12:00AM to 3AM every night, for a week. I went to the Police station to talk to the Sargent about the situation, and he promised to have a police presence when the bar closed, but no joy. The nice manager of the hotel told my wife that other hotel guests were also calling the police directly to no avail as well. I am a travel writer and I’m going to have to write about this. I’m hoping that Ben the CEO will follow through on his promise to talk to the town and the Police and do something about this. It would be nice if Frias could give us some relief on the $6,000 we spent. We had a terrible time.