Rhoda L.
GBAmazing location in downtown Aspen Amazing location in downtown Aspen! Front desk staff very friendly and helpful! Housekeeping would be appreciated to be offered more often or at least not only at 8am. Also would have appreciated a heads up about the very loud, very early construction outside our window. Other than that, things were great, but would love to suggest to the owners of 211 to add a functional mirror outside of the bathroom.
Gail
GBFrias was very prompt in responding to… Frias was very prompt in responding to all requests from airport transportation, dining options, dishwasher problem, and sound system problems. Cleaning services were excellent during our stay. I suggest that Frias provide some simple supplies i.e. ground coffee, sugar, creamer and a food gift (cookies, chocolates, granola) when guest arrives. The unit 10 at Fasching was odd that unit 9 has a fake door to it that is not sound proof. We heard voices from unit 9 clearly when relaxing in living room and kitchen of our unit 10. Also Frias tried very diligently to fix the sound system in unit 10 that never worked during our stay.
James Phillips
GBGreat location and comfortable space Great location and comfortable space. The Enclave has a great ski-in ski-out location. The two-bedroom unit was spacious and comfortable for our family of four. The furnishings were just what we needed to enjoy a 4-day ski vacation.
Morales Timothy
GBUnit 301 Unit 301, 1) Bathroom faucet was defective and had a foul smell. Drain pipe has negative pitch. The maintenance team responded quickly to repair the faucet. 2) Thermostat did not function. Temperature reached 77⁰ each night. 3) Ceiling fan & Light "Non functional" 4) Lamps unplugged upon arrival. Required me to get on my hands & knees to reach under the bed to plug them in. The staff, housekeeping and maintenance team were very pleasant.
Ttack
GBEverything was great Everything was great! Our condo was just as expected from viewing online. Concierge service was great. Easy check-in and check-out process. All of the Frias shuttle drivers were super nice! We had a great experience using Frias Properties and will definitely use them again next year.