Rhoda L.
GBAmazing location in downtown Aspen Amazing location in downtown Aspen! Front desk staff very friendly and helpful! Housekeeping would be appreciated to be offered more often or at least not only at 8am. Also would have appreciated a heads up about the very loud, very early construction outside our window. Other than that, things were great, but would love to suggest to the owners of 211 to add a functional mirror outside of the bathroom.
Gail
GBFrias was very prompt in responding to… Frias was very prompt in responding to all requests from airport transportation, dining options, dishwasher problem, and sound system problems. Cleaning services were excellent during our stay. I suggest that Frias provide some simple supplies i.e. ground coffee, sugar, creamer and a food gift (cookies, chocolates, granola) when guest arrives. The unit 10 at Fasching was odd that unit 9 has a fake door to it that is not sound proof. We heard voices from unit 9 clearly when relaxing in living room and kitchen of our unit 10. Also Frias tried very diligently to fix the sound system in unit 10 that never worked during our stay.
Paul Burke
GBFrias Properties were incredibly accommodating Frias Properties were incredibly accommodating amidst flux travel plans due to weather. We were able to book with less than 24 hours notice, had a safe place to store our luggage ahead of entering the property, and they were incredibly flexible with us when our travel plans changed again. The location of the property was perfect and the amenities matched the listing. Would stay again, both because of the space but also because of the hosts.
ann marie forehand
GBOverall great, just breakdown in communication! The Condo was great and the service and attention to all of our needs was amazing! The only breakdown of communication came when we needed cleaning services done. I didn’t realize that the cleaning was by Frias and we had expected an every other day clean as indicated on our email. I think it would be good to note to anyone who rents the condo to make sure they contact Frias with any cleaning needs. When they realized they had made a mistake they brought towels right away! But besides that, we would definitely rent through Frias again and come back to the Gant!
Morales Timothy
GBUnit 301 Unit 301, 1) Bathroom faucet was defective and had a foul smell. Drain pipe has negative pitch. The maintenance team responded quickly to repair the faucet. 2) Thermostat did not function. Temperature reached 77⁰ each night. 3) Ceiling fan & Light "Non functional" 4) Lamps unplugged upon arrival. Required me to get on my hands & knees to reach under the bed to plug them in. The staff, housekeeping and maintenance team were very pleasant.