Gregory & Sarah
GBOver & beyond The service they provide is over and beyond any other estate agents I've used in the past, Scott Jay really pulled out all the stops, he was with us from the valuation to the completion. I cannot recommend a better Estate agency then Keystones Property.
Micah Stennett
GBReally helpful local estate agents Really helpful local estate agents. From the very beginning Keystones demonstrated a competence and genuineness that is not easily associated with the industry. Our family was made to feel very comfortable in their hands. Our valuation was spot on, and their advice on purchase helped us to be successful. Thank you to Roy, Sam, Chris, Hayley, Kelsey and finally Scott for all their efforts in managing the process on our behalf, helping us to achieve the best sale price and Complete on our purchase despite various obstacles along the way. Would highly recommend Keystones for their personal touch and customer service, and local knowledge.
Andrew Herman
GB10/10 service from Keystones Property 10/10 service from Keystones Property From start to finish, Keystones offered a top-quality service when selling our apartment in Harold Wood. Every member of the team is extremely knowledgeable and offers a superb level of customer service, always available to answer questions and provide advice on the process. Our sale was made more complex due to the buyer being based outside of the UK, but the team at Keystones helped us seamlessly navigate the process and move us from listing to completion without any large delays. We interacted with several members of the team throughout the sale and were extremely impressed by their professionalism and customer first attitude. A special thanks to: - The owner of the company Scott and manager Chris who we first interacted with when listing the property. It was out first time selling a property, but they made us feel at ease by explaining the process in detail and setting our expectations. Both were always available and on hand in case they needed to step in to answer questions or expedite anything - The sales agent Sam coordinated the viewings of our property with potential buyers. He consistently ensured we were made aware well in advance of the timings of viewings and provided excellent, detailed feedback after people viewed the property. The high-quality video of the apartment that Jay, Sam and the rest of the sales team created helped us in getting many people interested in the property and was what attracted our buyer to view - Finally, Gemma in Sales Progression diligently moved us from STC to completion without any issues. The process was very well managed throughout, despite some complexities and this was largely down to Gemma's brilliant communication and organisation skills. I would 100% recommend Keystones for anyone looking to sell their property in the Havering areas. We have dealt with several other agents in the area when viewing other properties for purchase and Keystones customer-centric approach really made them stand out from the competition
Mohammed Kamran
GBGreat Company! As a buyer, working with Keystones has been brilliant. If you value integrity, honesty and good customer service, then they will not let you down! Special thanks to Hayley who worked tirelessly to progress the sale and to Jay for getting us started. Both genuinely care about customer care and are great at what they do. I cannot recommend Keystones highly enough!
Tuan Pham
GBExceptional real estate team We want to extend our heartfelt gratitude to the exceptional real estate team at Keystones, including Scott, Gemma, Chris, and their colleagues. Their quick responses, unwavering commitment, and transparent communication turned our property-buying experience into a seamless journey. Scott, in particular, was instrumental from the outset to the conclusion of our home search. Their honesty and enthusiasm in helping us find a good home truly distinguish them. We couldn't have wished for a more exceptional partner in this endeavor. Thank you for your unparalleled service!