I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.

Highly recommend Brooke Bressler I would highly recommend Brooke Bressler to anyone looking for an apartment in the Chicago or Evanston area. Brooke was extremely professional and helped me find and sign on an apartment in only 5 days. In an initial brief phone call, she asked questions and provided me with honest feedback and input on which apartments might best fit my needs. She then provided me with a list of available apartments for each building and facilitated virtual tours. Brooke made this a seamless experience!

VeryApt was exactly what we needed… VeryApt was exactly what we needed since we were unfamiliar with Philadelphia. Rebecca helped us create a list of apartments we wanted to tour, offering tips and suggestions along the way. She then scheduled a full day of apartment hunting for us, and her colleague Marquis accompanied us on the tour. The day went smoothly, and we ultimately found an incredible apartment! Their help was invaluable!! Thank you VeryApt!

I worked with Idaliz Santiago to find my dream apt… I worked with Idaliz Santiago to find my first apartment in Philly virtually and she was THE BEST. Apt hunting virtually was very hard for me since I had certain specifications in mind, was on a tight budget, and had a very narrow move-in time frame (that was quickly approaching!). I struggled to find places that I loved and had an even harder time getting in touch with leasing offices. When I contacted Idaliz, she helped me find dream apts within my budget, sent me videos/photos of places I wanted more information on, contacted leasing agents on my behalf, and helped me secure my first choice apt in just 1 week. She was very professional, extremely quick to respond to emails, and a pleasure to work with. Couldn't recommend her enough!