I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

They are not helpful They are not helpful, did not list up possible options, did not good at make an appointment with property owner. I made reservation for tour by myself. Only at the beginning their response was quick.

I worked with Idaliz Santiago to find my dream apt… I worked with Idaliz Santiago to find my first apartment in Philly virtually and she was THE BEST. Apt hunting virtually was very hard for me since I had certain specifications in mind, was on a tight budget, and had a very narrow move-in time frame (that was quickly approaching!). I struggled to find places that I loved and had an even harder time getting in touch with leasing offices. When I contacted Idaliz, she helped me find dream apts within my budget, sent me videos/photos of places I wanted more information on, contacted leasing agents on my behalf, and helped me secure my first choice apt in just 1 week. She was very professional, extremely quick to respond to emails, and a pleasure to work with. Couldn't recommend her enough!

Professional and comprehensive Worked with Idaliz Santiago to find a place in Philadelphia. She helped find places and schedule tours for places within our desired location, budget, and move-in date. Within the span of 2 weeks, she helped us with the entire process to the point of signing our contract! Great experience! Would definitely recommend.

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