Kathy
GBVeryApt was exactly what we needed… VeryApt was exactly what we needed since we were unfamiliar with Philadelphia. Rebecca helped us create a list of apartments we wanted to tour, offering tips and suggestions along the way. She then scheduled a full day of apartment hunting for us, and her colleague Marquis accompanied us on the tour. The day went smoothly, and we ultimately found an incredible apartment! Their help was invaluable!! Thank you VeryApt!
VT
GBExtremely Negative Experience I had an extremely negative experience with this one agent, Alex. He has been acting in an extremely unprofessional manner. I told Alex that I would be visiting Philadelphia three weeks later and asked him to help me schedule tours with some properties (with very specific questions). I waited for his response for more than 10 days and did not hear anything. I sent him two follow up emails afterwards and still did not get his reply. At that point, I assumed that he did not want to work with me, but he then responded after two weeks and asked if I needed assistance. I understood that sometimes things could be hectic, and since he responded, I decided to continue working with him and asked him to help me schedule these tours. He then disappeared again, not getting back to me with any details nor answering my call. Because I was waiting for Alex and hoping that he would support me in this process, I did not schedule any tours with properties that I wanted to check out. Now that I needed to do this on my own, many of these places no longer have available agents during the time of my visit. If Alex had a personal emergency, he should have at least let me know, or the VeryApt team should have transferred my request to another agent. But none of these happened. Alex's unprofessionalism has brought me tons of inconvenience and wasted my time, and I do not think this is the right attitude to treat any clients.
Keiko
JPThey are not helpful They are not helpful, did not list up possible options, did not good at make an appointment with property owner. I made reservation for tour by myself. Only at the beginning their response was quick.
Henry Kuang
GBAlex Economo does great sales and rentals I've gone with Alex Economo twice now and couldn't give a higher recommendation. Professional, responsive, and fast. Alex first helped me find an apartment when I moved to Philly and did a great job recommending places that fit my specifications. I was so happy with my apartment that I called him to help me again when I decided to buy a house a year later. With his help I closed on a dream home within 2 months. I will be recommending Alex to all my friends seeking apartments or buying homes in Philly from here on out.
Catherine Williard
GBCancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.