Sara Carter - Austin, Texas Working with Sara Carter took all of the stress out of the process and helped me find the perfect place. I would have paid a lot for her services. Through our limited email and text interactions, she was able to understand what I was looking for better than I did. I will never look for an apartment, especially in a new city, without someone like Sara.

Would 100% use VeryApt again Would 100% use VeryApt again. Our real estate agent was incredibly knowledgeable, prompt, and thorough in helping us find our new apartment. We only had one day in the city to visit our options, and he lined up several showings in advance — so all we had to do was meet him at the first place. We found our new home that day and couldn’t be more pleased with our VeryApt experience!

I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.

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