I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

Moving from out of state Moving from out of state, I was coming into the Chicago area rental market pretty blind, and Hadieh was really helpful in giving me a better sense for the market, i.e. how much I should expect to pay, what she considered a good deal, etc. Since I was doing my search remotely, she even did video tours for me via FaceTime so I could get a feel for apartments from afar. She made the entire apartment search easy and stress-free - highly recommend!

Alex Economo does great sales and rentals I've gone with Alex Economo twice now and couldn't give a higher recommendation. Professional, responsive, and fast. Alex first helped me find an apartment when I moved to Philly and did a great job recommending places that fit my specifications. I was so happy with my apartment that I called him to help me again when I decided to buy a house a year later. With his help I closed on a dream home within 2 months. I will be recommending Alex to all my friends seeking apartments or buying homes in Philly from here on out.

Excellent service and advice. Excellent service and advice.. Andris really went above and beyond in finding me more options when a couple fell through, and in sending across great virtual tours on demand. The only aspect I think veryapt as a service overall needs to improve is increasing listings. Also for someone who had to sign a lease without ever seeing the apartment, add commentary on the unit beyond what's in the virtual tour (example, it smells musty, or the walls are really thin etc.)

They are not helpful They are not helpful, did not list up possible options, did not good at make an appointment with property owner. I made reservation for tour by myself. Only at the beginning their response was quick.