Couldn't have done it without them Very Apt and Katrina have been INCREDIBLY helpful. Honestly can say that we would not have been able to navigate the housing market in Evanston without them. They helped walk us through each stage of the process from scheduling tours to signing papers and putting down deposits. Would recommend to anyone that asks.

Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.

I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

I contacted VeryApt about my interest… I contacted VeryApt about my interest in a few apartments in the D.C. area. I contacted them by email and using the "contact us" area on their website. Ten days later all I've received is an email saying their working to assign me a representative. Are you kidding me? Used HotPads instead!

Moving from out of state Moving from out of state, I was coming into the Chicago area rental market pretty blind, and Hadieh was really helpful in giving me a better sense for the market, i.e. how much I should expect to pay, what she considered a good deal, etc. Since I was doing my search remotely, she even did video tours for me via FaceTime so I could get a feel for apartments from afar. She made the entire apartment search easy and stress-free - highly recommend!