I worked with Idaliz Santiago to find my dream apt… I worked with Idaliz Santiago to find my first apartment in Philly virtually and she was THE BEST. Apt hunting virtually was very hard for me since I had certain specifications in mind, was on a tight budget, and had a very narrow move-in time frame (that was quickly approaching!). I struggled to find places that I loved and had an even harder time getting in touch with leasing offices. When I contacted Idaliz, she helped me find dream apts within my budget, sent me videos/photos of places I wanted more information on, contacted leasing agents on my behalf, and helped me secure my first choice apt in just 1 week. She was very professional, extremely quick to respond to emails, and a pleasure to work with. Couldn't recommend her enough!

Extremely Negative Experience I had an extremely negative experience with this one agent, Alex. He has been acting in an extremely unprofessional manner. I told Alex that I would be visiting Philadelphia three weeks later and asked him to help me schedule tours with some properties (with very specific questions). I waited for his response for more than 10 days and did not hear anything. I sent him two follow up emails afterwards and still did not get his reply. At that point, I assumed that he did not want to work with me, but he then responded after two weeks and asked if I needed assistance. I understood that sometimes things could be hectic, and since he responded, I decided to continue working with him and asked him to help me schedule these tours. He then disappeared again, not getting back to me with any details nor answering my call. Because I was waiting for Alex and hoping that he would support me in this process, I did not schedule any tours with properties that I wanted to check out. Now that I needed to do this on my own, many of these places no longer have available agents during the time of my visit. If Alex had a personal emergency, he should have at least let me know, or the VeryApt team should have transferred my request to another agent. But none of these happened. Alex's unprofessionalism has brought me tons of inconvenience and wasted my time, and I do not think this is the right attitude to treat any clients.

They are not helpful They are not helpful, did not list up possible options, did not good at make an appointment with property owner. I made reservation for tour by myself. Only at the beginning their response was quick.

Wonderful Experience! Searching for that special apartment can be daunting and time-consuming. It's doubly stressful when the move is out of state, downsizing from a house to an apartment, and with the intention of returning to school. The team at VeryApt reached out and asked the perfect questions for helping to narrow the scope of my search. A professional and responsive staff that listens while offering the right amount of touch points so you feel heard, supported, and valued. A wonderful experience that helped immensely. Thank you VeryApt.

Highly recommend Brooke Bressler I would highly recommend Brooke Bressler to anyone looking for an apartment in the Chicago or Evanston area. Brooke was extremely professional and helped me find and sign on an apartment in only 5 days. In an initial brief phone call, she asked questions and provided me with honest feedback and input on which apartments might best fit my needs. She then provided me with a list of available apartments for each building and facilitated virtual tours. Brooke made this a seamless experience!