I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

I contacted VeryApt about my interest… I contacted VeryApt about my interest in a few apartments in the D.C. area. I contacted them by email and using the "contact us" area on their website. Ten days later all I've received is an email saying their working to assign me a representative. Are you kidding me? Used HotPads instead!

Highly recommend Brooke Bressler I would highly recommend Brooke Bressler to anyone looking for an apartment in the Chicago or Evanston area. Brooke was extremely professional and helped me find and sign on an apartment in only 5 days. In an initial brief phone call, she asked questions and provided me with honest feedback and input on which apartments might best fit my needs. She then provided me with a list of available apartments for each building and facilitated virtual tours. Brooke made this a seamless experience!

Excellent service and advice. Excellent service and advice.. Andris really went above and beyond in finding me more options when a couple fell through, and in sending across great virtual tours on demand. The only aspect I think veryapt as a service overall needs to improve is increasing listings. Also for someone who had to sign a lease without ever seeing the apartment, add commentary on the unit beyond what's in the virtual tour (example, it smells musty, or the walls are really thin etc.)

Couldn't have done it without them Very Apt and Katrina have been INCREDIBLY helpful. Honestly can say that we would not have been able to navigate the housing market in Evanston without them. They helped walk us through each stage of the process from scheduling tours to signing papers and putting down deposits. Would recommend to anyone that asks.