Recommend VeryApt and Hadieh! My concierge, Hadieh, was great! She is knowledgeable about the Evanston area, and doesn't hesitate in offering candid advice. I appreciated her honesty, as well as willingness to answer all my questions patiently. She helped me secure an apartment that gave me the most bang for my buck and met all my needs. Bonus: she met with me in person when I was in the area and helped expedite the process of signing my lease by directly connecting us to the property manager. Thanks for your help, Hadieh!

I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

Extremely Negative Experience I had an extremely negative experience with this one agent, Alex. He has been acting in an extremely unprofessional manner. I told Alex that I would be visiting Philadelphia three weeks later and asked him to help me schedule tours with some properties (with very specific questions). I waited for his response for more than 10 days and did not hear anything. I sent him two follow up emails afterwards and still did not get his reply. At that point, I assumed that he did not want to work with me, but he then responded after two weeks and asked if I needed assistance. I understood that sometimes things could be hectic, and since he responded, I decided to continue working with him and asked him to help me schedule these tours. He then disappeared again, not getting back to me with any details nor answering my call. Because I was waiting for Alex and hoping that he would support me in this process, I did not schedule any tours with properties that I wanted to check out. Now that I needed to do this on my own, many of these places no longer have available agents during the time of my visit. If Alex had a personal emergency, he should have at least let me know, or the VeryApt team should have transferred my request to another agent. But none of these happened. Alex's unprofessionalism has brought me tons of inconvenience and wasted my time, and I do not think this is the right attitude to treat any clients.

I contacted VeryApt about my interest… I contacted VeryApt about my interest in a few apartments in the D.C. area. I contacted them by email and using the "contact us" area on their website. Ten days later all I've received is an email saying their working to assign me a representative. Are you kidding me? Used HotPads instead!

Would 100% use VeryApt again Would 100% use VeryApt again. Our real estate agent was incredibly knowledgeable, prompt, and thorough in helping us find our new apartment. We only had one day in the city to visit our options, and he lined up several showings in advance — so all we had to do was meet him at the first place. We found our new home that day and couldn’t be more pleased with our VeryApt experience!