Couldn't have done it without them Very Apt and Katrina have been INCREDIBLY helpful. Honestly can say that we would not have been able to navigate the housing market in Evanston without them. They helped walk us through each stage of the process from scheduling tours to signing papers and putting down deposits. Would recommend to anyone that asks.

Excellent service and advice. Excellent service and advice.. Andris really went above and beyond in finding me more options when a couple fell through, and in sending across great virtual tours on demand. The only aspect I think veryapt as a service overall needs to improve is increasing listings. Also for someone who had to sign a lease without ever seeing the apartment, add commentary on the unit beyond what's in the virtual tour (example, it smells musty, or the walls are really thin etc.)

They are not helpful They are not helpful, did not list up possible options, did not good at make an appointment with property owner. I made reservation for tour by myself. Only at the beginning their response was quick.

I contacted VeryApt about my interest… I contacted VeryApt about my interest in a few apartments in the D.C. area. I contacted them by email and using the "contact us" area on their website. Ten days later all I've received is an email saying their working to assign me a representative. Are you kidding me? Used HotPads instead!

Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.