Highly recommend Brooke Bressler I would highly recommend Brooke Bressler to anyone looking for an apartment in the Chicago or Evanston area. Brooke was extremely professional and helped me find and sign on an apartment in only 5 days. In an initial brief phone call, she asked questions and provided me with honest feedback and input on which apartments might best fit my needs. She then provided me with a list of available apartments for each building and facilitated virtual tours. Brooke made this a seamless experience!

Sara Carter - Austin, Texas Working with Sara Carter took all of the stress out of the process and helped me find the perfect place. I would have paid a lot for her services. Through our limited email and text interactions, she was able to understand what I was looking for better than I did. I will never look for an apartment, especially in a new city, without someone like Sara.

Extremely Negative Experience I had an extremely negative experience with this one agent, Alex. He has been acting in an extremely unprofessional manner. I told Alex that I would be visiting Philadelphia three weeks later and asked him to help me schedule tours with some properties (with very specific questions). I waited for his response for more than 10 days and did not hear anything. I sent him two follow up emails afterwards and still did not get his reply. At that point, I assumed that he did not want to work with me, but he then responded after two weeks and asked if I needed assistance. I understood that sometimes things could be hectic, and since he responded, I decided to continue working with him and asked him to help me schedule these tours. He then disappeared again, not getting back to me with any details nor answering my call. Because I was waiting for Alex and hoping that he would support me in this process, I did not schedule any tours with properties that I wanted to check out. Now that I needed to do this on my own, many of these places no longer have available agents during the time of my visit. If Alex had a personal emergency, he should have at least let me know, or the VeryApt team should have transferred my request to another agent. But none of these happened. Alex's unprofessionalism has brought me tons of inconvenience and wasted my time, and I do not think this is the right attitude to treat any clients.

Moving from out of state Moving from out of state, I was coming into the Chicago area rental market pretty blind, and Hadieh was really helpful in giving me a better sense for the market, i.e. how much I should expect to pay, what she considered a good deal, etc. Since I was doing my search remotely, she even did video tours for me via FaceTime so I could get a feel for apartments from afar. She made the entire apartment search easy and stress-free - highly recommend!

I contacted VeryApt about my interest… I contacted VeryApt about my interest in a few apartments in the D.C. area. I contacted them by email and using the "contact us" area on their website. Ten days later all I've received is an email saying their working to assign me a representative. Are you kidding me? Used HotPads instead!