Sara Carter - Austin, Texas Working with Sara Carter took all of the stress out of the process and helped me find the perfect place. I would have paid a lot for her services. Through our limited email and text interactions, she was able to understand what I was looking for better than I did. I will never look for an apartment, especially in a new city, without someone like Sara.

Couldn't have done it without them Very Apt and Katrina have been INCREDIBLY helpful. Honestly can say that we would not have been able to navigate the housing market in Evanston without them. They helped walk us through each stage of the process from scheduling tours to signing papers and putting down deposits. Would recommend to anyone that asks.

Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.

Extremely Negative Experience I had an extremely negative experience with this one agent, Alex. He has been acting in an extremely unprofessional manner. I told Alex that I would be visiting Philadelphia three weeks later and asked him to help me schedule tours with some properties (with very specific questions). I waited for his response for more than 10 days and did not hear anything. I sent him two follow up emails afterwards and still did not get his reply. At that point, I assumed that he did not want to work with me, but he then responded after two weeks and asked if I needed assistance. I understood that sometimes things could be hectic, and since he responded, I decided to continue working with him and asked him to help me schedule these tours. He then disappeared again, not getting back to me with any details nor answering my call. Because I was waiting for Alex and hoping that he would support me in this process, I did not schedule any tours with properties that I wanted to check out. Now that I needed to do this on my own, many of these places no longer have available agents during the time of my visit. If Alex had a personal emergency, he should have at least let me know, or the VeryApt team should have transferred my request to another agent. But none of these happened. Alex's unprofessionalism has brought me tons of inconvenience and wasted my time, and I do not think this is the right attitude to treat any clients.

I worked with Idaliz Santiago to find my dream apt… I worked with Idaliz Santiago to find my first apartment in Philly virtually and she was THE BEST. Apt hunting virtually was very hard for me since I had certain specifications in mind, was on a tight budget, and had a very narrow move-in time frame (that was quickly approaching!). I struggled to find places that I loved and had an even harder time getting in touch with leasing offices. When I contacted Idaliz, she helped me find dream apts within my budget, sent me videos/photos of places I wanted more information on, contacted leasing agents on my behalf, and helped me secure my first choice apt in just 1 week. She was very professional, extremely quick to respond to emails, and a pleasure to work with. Couldn't recommend her enough!