Wonderful Experience! Searching for that special apartment can be daunting and time-consuming. It's doubly stressful when the move is out of state, downsizing from a house to an apartment, and with the intention of returning to school. The team at VeryApt reached out and asked the perfect questions for helping to narrow the scope of my search. A professional and responsive staff that listens while offering the right amount of touch points so you feel heard, supported, and valued. A wonderful experience that helped immensely. Thank you VeryApt.

Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.

I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

Recommend VeryApt and Hadieh! My concierge, Hadieh, was great! She is knowledgeable about the Evanston area, and doesn't hesitate in offering candid advice. I appreciated her honesty, as well as willingness to answer all my questions patiently. She helped me secure an apartment that gave me the most bang for my buck and met all my needs. Bonus: she met with me in person when I was in the area and helped expedite the process of signing my lease by directly connecting us to the property manager. Thanks for your help, Hadieh!

Awful experience Awful experience. Agents not knowledgeable about what is on the market. Was a mistake to use very apt. Got an apartment on my own using zillow and trulia after ditching this awful service.