Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.

Moving from out of state Moving from out of state, I was coming into the Chicago area rental market pretty blind, and Hadieh was really helpful in giving me a better sense for the market, i.e. how much I should expect to pay, what she considered a good deal, etc. Since I was doing my search remotely, she even did video tours for me via FaceTime so I could get a feel for apartments from afar. She made the entire apartment search easy and stress-free - highly recommend!

VeryApt was exactly what we needed… VeryApt was exactly what we needed since we were unfamiliar with Philadelphia. Rebecca helped us create a list of apartments we wanted to tour, offering tips and suggestions along the way. She then scheduled a full day of apartment hunting for us, and her colleague Marquis accompanied us on the tour. The day went smoothly, and we ultimately found an incredible apartment! Their help was invaluable!! Thank you VeryApt!

Sara Carter - Austin, Texas Working with Sara Carter took all of the stress out of the process and helped me find the perfect place. I would have paid a lot for her services. Through our limited email and text interactions, she was able to understand what I was looking for better than I did. I will never look for an apartment, especially in a new city, without someone like Sara.

I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!