I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

Highly recommend Brooke Bressler I would highly recommend Brooke Bressler to anyone looking for an apartment in the Chicago or Evanston area. Brooke was extremely professional and helped me find and sign on an apartment in only 5 days. In an initial brief phone call, she asked questions and provided me with honest feedback and input on which apartments might best fit my needs. She then provided me with a list of available apartments for each building and facilitated virtual tours. Brooke made this a seamless experience!

Excellent service and advice. Excellent service and advice.. Andris really went above and beyond in finding me more options when a couple fell through, and in sending across great virtual tours on demand. The only aspect I think veryapt as a service overall needs to improve is increasing listings. Also for someone who had to sign a lease without ever seeing the apartment, add commentary on the unit beyond what's in the virtual tour (example, it smells musty, or the walls are really thin etc.)

Would 100% use VeryApt again Would 100% use VeryApt again. Our real estate agent was incredibly knowledgeable, prompt, and thorough in helping us find our new apartment. We only had one day in the city to visit our options, and he lined up several showings in advance — so all we had to do was meet him at the first place. We found our new home that day and couldn’t be more pleased with our VeryApt experience!

Professional and comprehensive Worked with Idaliz Santiago to find a place in Philadelphia. She helped find places and schedule tours for places within our desired location, budget, and move-in date. Within the span of 2 weeks, she helped us with the entire process to the point of signing our contract! Great experience! Would definitely recommend.