Professional and comprehensive Worked with Idaliz Santiago to find a place in Philadelphia. She helped find places and schedule tours for places within our desired location, budget, and move-in date. Within the span of 2 weeks, she helped us with the entire process to the point of signing our contract! Great experience! Would definitely recommend.

They are not helpful They are not helpful, did not list up possible options, did not good at make an appointment with property owner. I made reservation for tour by myself. Only at the beginning their response was quick.

Recommend VeryApt and Hadieh! My concierge, Hadieh, was great! She is knowledgeable about the Evanston area, and doesn't hesitate in offering candid advice. I appreciated her honesty, as well as willingness to answer all my questions patiently. She helped me secure an apartment that gave me the most bang for my buck and met all my needs. Bonus: she met with me in person when I was in the area and helped expedite the process of signing my lease by directly connecting us to the property manager. Thanks for your help, Hadieh!

Cancelled meeting that had been scheduled for a month I scheduled a Zoom appointment with Brooke Bressler (Chicago) over a month in advance and received an empty email with a subject line that our meeting was cancelled two days in advance with no other explanation. When I contacted her, she sent a one-line email back saying that she is no longer doing meetings and sent a survey link instead. When I asked for more information and what the next steps would look like, she did nothing but resent the previous link. Very disappointing experience and poor service.

Would 100% use VeryApt again Would 100% use VeryApt again. Our real estate agent was incredibly knowledgeable, prompt, and thorough in helping us find our new apartment. We only had one day in the city to visit our options, and he lined up several showings in advance — so all we had to do was meet him at the first place. We found our new home that day and couldn’t be more pleased with our VeryApt experience!