They are not helpful They are not helpful, did not list up possible options, did not good at make an appointment with property owner. I made reservation for tour by myself. Only at the beginning their response was quick.

Would 100% use VeryApt again Would 100% use VeryApt again. Our real estate agent was incredibly knowledgeable, prompt, and thorough in helping us find our new apartment. We only had one day in the city to visit our options, and he lined up several showings in advance — so all we had to do was meet him at the first place. We found our new home that day and couldn’t be more pleased with our VeryApt experience!

I had a generally fantastic experience I had a generally fantastic experience! There is one exception for feedback: a miscommunication about reaching out to other agents. We reached out directly to another agent after 2-day radio silence from our VeryApt team. The situation then turned into a time-consuming issue, where we had to get on the phone for over 30 mins, and then personally email the other agent. We are happy to help clear things up-- but this seems like something that VeryApt can work to solve on the back end as opposed to involving their clients in these affairs. That would give an even more effective experience! Thanks!

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Moving from out of state Moving from out of state, I was coming into the Chicago area rental market pretty blind, and Hadieh was really helpful in giving me a better sense for the market, i.e. how much I should expect to pay, what she considered a good deal, etc. Since I was doing my search remotely, she even did video tours for me via FaceTime so I could get a feel for apartments from afar. She made the entire apartment search easy and stress-free - highly recommend!