Morteza
DKI have recently rented one studio plus… I have recently rented one studio plus from Pulse living and so far everything has been nice and happened exactly as I was promised and seen in the first day. The people of Pulse living team are super nice, friendly, helpful, responsible and cooperative and as soon as an issue come up they try their best to resolve it and communicate the progress and result with you :) They are also very flexible since they helped me to choose the furniture that I wanted among the available options and this made organizing the studio according to my preferences. Moreover I am very excited about the location of Pulse Living, since there are metro station, park and many grocery shops close by.
Paul
DKAVOID AT ALL COSTS This is not my personal review only, but it is one shared by many tenants (at least 60 or more people, I don't have the full list) who have been affected my Pulse' extremely bad management and irresponsible collaboration in solving the problem. We were promised that we could move in to Pulse Nørrebro on 15 August 2023. But after 4 days, they told us we'd need to leave immediately because they did not have a permit from Kommune to accommodate people in the building. It was just the beginning of a nightmare for many of the tenants like me. - The building is still under final construction as of today, 20 September 2023, when I am writing this - They relocated some people to a hotel, but they only reserved the rooms several days. Many had to move out of the hotel again because Pulse did not extend the booking in advance. - They have been irresponsible and non-transparent in their communication. Not to mention it's incredibly hard to reach out to them. - They blamed the contractors for being late and kept promising to us that the permit would be ready soon - which is not true. - They were late with all the refund for weeks. Many of us don’t have enough money to pay the deposit for the new place we found because of this. And of course, the compensation they promised to us is nowhere to be seen. - The CEO, Pradeep, was so arrogant and uncollaborative in his approach. He even called my friend 'an idiot' in his argument. Many of us have been moving between temporary accommodations for more than a month now. Many are unable to register their CPR, delayed with their jobs and studies and yet Pulse has never been transparent in providing a plausible explanation or compensation to us. I sincerely urge you to find another place and avoid them at all costs. 1.5 months since their initial moving-in day, the building is still basically under construction and not yet ready for living, and yet they had the audacity to claim that it was ready on 15 August 2023. They are also missing qualified documents regarding the fire alarm security system. That's why the Kommune has not granted them the permit for so long. And this is something related to safety and lives, but was taken lightly by Pulse. Do you want to live in a place where the management is irresponsible, won't keep their words and does not care about your safety like this?
Jacob Kumara
DKUrban space, ideally suited for young urban Professionals or Students The building is located in safe and quiet neighborhood, close to recreational spaces and public transport. Very international atmosphere with many tenants from all over the world, something with makes Pulse a great place to start if you're new in the city. Building's staff are all really service-minded and friendly people who each do their best to assist when inquiries or anything, really. Can warmly recommend.
Anastasia
DKPulse living studio plus I recently moved in a studio plus with my boyfriend. The neighborhood is really nice and central, the room is fully refurbished and clean. The pulse living team has been really great with us. They are very friendly, helpful and easy to reach. They help solve any problems that come up immediately (replaced the closet that was broken upon move in, the radiator broke down and was replaced immediately etc) The only reason for the 4 out of 5 stars is that some of the above-mentioned problems are still ongoing 2 weeks after moving in but are being handled.
Pat
DKExperiences of the last year (2023) I was a tenant at Tåsingegade 29. First of all, they increased the rent before moving in already. When we signed the contract in November, they already had the indexation meeting in October, and it was communicated that they were already giving the increased rent prices in the contract since it was starting from January. At the beginning of December, many tenants in the same situation got a rent indexation e-mail stating that the rent should be increased further. The contact person, Natalie, didn't know about this, so she tried to speak with the owners but was unsuccessful. So if you decide to live with this company, just be aware that they are using all their legal rights to gain more money out of internationals. Or make them write into your contract which year your rent can increase first. Second, there is a lack of respect from the support side. The phone calls were usually useless for my situation, and the e-mail answers were rude. There are no emergency contacts, making living there even more stressful. The building is really old, and there were a lot of problems with the pipes for months. Now, they have started a renovation, which hopefully will solve the problem, but so far, it has caused me months of headaches because of the worries about possible water damage. In addition to the bad communication, when I was trying to ask why they were not willing to prolong my contract, as discussed before, the answer was they were unable to do that. There was only one month between the discussion and the intention, and they advised me to wait. I think they are renovating the whole floor, but it could have been nice to get this info in one sentence instead of finding it out. Thirdly, the whole place was behind. The promised window washing was almost half a year late, and you could barely see out of the windows. At the beginning of the cold months, there was no heating in the building and no info about when it will be. The common areas were usually dirty and messy, which is unfortunately quite usual in places like this. It also depends on the tenants, but if the owner can see that it is not working, I don't understand why they didn't pay a little extra for the cleaning company to tidy it at least once a week. I have never used the common areas because of this. Last but not least, the contact person, Hilal, is nice, and she is the only one who communicates well. She has to manage two buildings as far as I know, and she has managed it so far, so she deserves all my respect. Sometimes, her answers also needed some time, but she reacted fast and effectively in emergencies. So, my second star in my rating is because of her and the location. The building is close to the metro and other public transportation, making it valuable.