Craig Bastas (JZR Motorsports)
GBBeware This home is in total disrepair! Beware! Beware! This home is in total disrepair. Before I start let me say that we have traveled the world and stayed in many homes and condos, so I do not take writing this review lightly. We stayed at Beachfront Retreat. First the good. Location Location, this home is literally right on the beach. No dunes or walkway to walk over. It has a nice balcony overlooking the ocean and the underneath the home is a large deck area that has picnic tables, grill, outdoor shower (with hot water), and a hose to wash down chairs etc. Inside, the main room and kitchen allow for everyone in your group to be in the same room with plenty of seating. Now the negative. The dishwasher falls forward everytime you open the door because it is not attached to the cabinet. We also had to wash dishes by hand because the wash runs and dries but does not dispense the soap. The pods would just lay at the bottom. The grill is on its last legs and we had no propane. We called Ryson and they came out and brought propane but the grill still did not work. We asked about getting another grill and the Ryson people told us they would have to get permission from the owners. The faucet in the kitchen was not fully attached to the sink and flopped around. There were two steps on the outside stairs where the front panel would flop forward creating a trip hazard. The refrigerator worked but not very well, the back door to the deck was so bad I almost could not get it closed and the floor in the Master bedroom was peeling up and very soft. There were other minor issues too (such as bath drains draining slow). All these are small issues that could be easily fixed, but it’s as if the owner nor Ryson (the management company) care. This is the first time we have rented from Ryson and most likely our last. If this is the type of home that Ryson represents then why would anyone use them.
Ann Brannen
GBSeveral people with Ryson are… Several people with Ryson are excellent. Bryan McDonald is the best at keeping me informed. The housekeepers I met were very good. I even use their recommended cleaner now at my home. I do not remember their names, but they come from LaMarque. Chase was helpful when I met him a few weeks ago. Houston is a very good painter. My biggest challenge is that various people do not respond to me or keep me informed. Also, I have asked repeatedly to be contacted via text. Still I receive emails with pertinent information days after an email has been sent. A text to direct me to an email would work, too.
Jan & Vernon
GBRyson Vacation Rentals has done an… Ryson Vacation Rentals has done an outstanding job of watching over our beach house and making sure our guests have every thing they need.
Michael Eyre
GBThe Ryson team rocks! The Ryson team, Liz, Christine, Tausha, Bryan and so many others do such a great job. We have partnered with Ryson Vacation Rentals for over 2 years now and could not be happier. Professional, quick response, friendly, reasonable fees, great service and ops. No worry renting! Best in Galveston!!!
Julie
GBRyson is professional Ryson is professional, thorough, and easy to work with. I love having them manage my vacation property and I highly recommend them. I am looking forward to adding more properties for them to manage in the future. I currently am finishing a renovation project for a vacation rental and I will definetly utilize Ryson to manage this property. I have zero complaints when it comes to Ryson. They take care of guests but also takes care of property owners. I truly appreciate everything they have done for me and the guests that have stayed at my rental.