The unit is nice The unit is nice. Shiny hardwood floors, freshly painted walls, clean unit. Modern kitchen and bath just like the ad stated. The only thing is I’m not sure if you replace screen windows with storm windows for the winter. The reason I’m only giving 4 stars is because the management office personnel on 79th and hermitage is horrible. They all need to take an extensive course in customer service. I really was having regrets in renting from a company that was represented by such a group from the person showing the apartment all the way to the ones I signed the lease with

Heat issues Since I moved in last year (April, 2023) I had a problem with the heat. Once they fixed the heat, they don't run good as I thought. And I still have an issues with the heat on March 23rd. I called the office n request for maintenance to fix the heat and they don't bother to come to my apt n check the heat for almost 5 days now. It s getting frustrated for me because I paid the rent on the time all the times n that s what I got??? I made a terrible decision to move in. 😕

Pangea has requirements that don’t make sense I find it very strange that Pangea requires pay stubs on specific dates and told me I otherwise most likely will not be approved. I sent all pay stubs for the last 60 days but since I do not get paid on the dates they specified, it’s not accepted. This is not explainable and I recommend people not to go with Pangea. Scrolling through the other reviews, I see most people feel the same that I do. They won’t call you if your application is missing something and they tell you when you ask that they won’t call you, you should keep calling in and checking on the status, to be told you are still are missing things. I also see that Pange only responded to the reviews that were positive or semi positive. They don’t bother to try to fix bad experiences.

I’m in the wilmington building & the… I’m in the wilmington building & the management is Horriable ! Not sure what’s the lady name but she’s very rude & doesn’t know how to talk to people . She very inconsiderate & spiteful. Mantance doesn’t fix things right & end up getting broken again & I get blamed for it & wrongfully charged . I explained that my daughter has autism & she was very inconsiderate & told me I might as well move out .

When I first moved in the property… When I first moved in the property manager kept up everything he was amazing. Now it's like living in slums. Water damage, caulk on tub falls off, they charge you an outrageous fee any where from $50-$60 and up to replace blinds anything that should be replaced regularly. Took them a year to replace my sink faucet. $20 a key. I have to have my oven pilot light replaced every year around June July. No gate lock to our front court yard makes it easy access to people looking to rob you, if you got away from a domestic violence relationship they can get in to unalive you, easy for kids to be kidnapped if playing in the yard. People bring bugs and rodents. Trash being tossed out windows. Crack heads living in the building shitting in trash cans and dumpsters and around the building. Prostitution going on like $20 hookers selling coochie.