The person I was advised to speak to … The person I was advised to speak to well over a MONTH ago STILL has not spoken to me. This is in regards to a 10 month old puppy that was sick when I got her. It seems everyone shifts the blame because no one wants to be held accountable. Very poor customer service!!!!. I have spent well over $6,000.00 on vet bills and the owner refuses to acknowledge any wrong doing. I have documentation by three vets that she was ill at birth yet sold knowing this....despicable !!!!!

Replacement with no hassle I ordered about $270 worth of marine fish and the shippers must have left them on my porch when I came home they where no where to be found. Petsolutions replaced them with no hassle..... everything came in Alive and heathly I was a happy and repeat customer

Easy to use cheaper pet food

BUGS IN MY VITA PARROT FOOD I purchased the 25lb bag of Vita Parrot Food which my Conure parrot has been eating for 22 Years. I have NEVER had a bag contain bugs but this bag was INFESTED with little black antlike creatures!! I could not believe my eyes. Now that I'm reading reviews of old food, I have to agree the food/fruit & seed was really old & stale!. After pouring the entire bag into my air tight plastic storage container I noticed the bugs crawling on the walls. So disgusting & a complete waste of money. It was cheaper than the $75 I usually pay but I paid the price using this absolutely miserable company!! Don't ever order from them. I think they are out of business & it should STAY that way.

I ordered fish - ich infested I ordered 20 neon tetra and 6 angelfish from them. Delivery was 2 days. In the neon tetra bag, 4 fish were already dead and the others were pale. In the angelfish bag, 2 of them were already dead, the water was a "mirky" white and the other 4 angels were covered in ich. I quarantined the remaining 4 angels only to have them die off over the next two days. The remaining neons were also quarantined as they also had ich on them. These guys all died off over the next 3 days. None of the fish ever recovered from the ich even with the treatments I was giving them. Petsolutions eventually did refund my money, but to sell someone such poor quality and unhealthy fish is very very poor business, not to mention bad for the fish. I will not purchase livestock from these folks again.