BS ATS check I found them because they were offering a free ATS check which was all I wanted. They ended up writing an email to me few days later that it will take 48 hours for a *person* to critique my CV. Not what I wanted but OK. A week and a half later and there's nothing. I feel my CV is being held hostage, that they'll use my work to construct paid customers' CVs, nevermind the fact that I had some personal information on the CV. This all the while I have a useless account where I can't check the progress, edit or delete my account, I can only order paid services. It's unprofessional if not an outright scam.

poor format and poor assistance -

Great Experience Originally I had a little trouble from my bank which for unknown reasons kept flagging the website when I tried to pay for service. Long story short, I made a mess out of the ordering process. I called customer service, who then put me in touch with a Julia. I explained my situation and within 24 hours or less she had resolved my concerns and found me a great writer. I just concluded the process. The writer chosen for me "Daniel" was responsive, insightful and provided a fantastic resume in an updated format. While I can only speak to my experience I would absolutely use them again and would specifically ask for Daniel.

Making up for late resume EDIT: They are working on improving my resume and made up for the lateness with a free thank you letter which I appreciate. Beware, this is not an American company, they are based off in Estonia. If you're looking for American resume writers in same timezone, my advice make sure you ask for it or search for one in the USA on their site. My resume is coming later then deadline I asked for. It was supposed to be here in 8 days from Oct 24 to Oct 31 I gave 1 week the usual for this kind of work that was the deadline. Its Nov 2nd today still haven't gotten my resume emailed yet. Plus, I didn't even receive one of the writers emails for revision. I would not do business with this group again they are late on things. Lets pray and hope my resume turns out good hope I get it on Wed Nov 4th for something I need to do with it.

The best money I every spent. I love this company and they did such a great job. I was introduced to Daniel, one of the writers there and he did a great job, starting with, studying my résumé and following the career path I wanted. Epic!!! He did a great job on my Linkedin profile as well. I am getting my resumes in front of the employer’s hiring managers and passing the software ATS software that they use. I only regret that I did not sign up with them sooner. It’s only been less than two weeks. If you sign up, ask for Damiel, he is well worth it. The supporting staff is amazing, I can't say enough about them. Thank you!!!