Charged me a month 1 week into my month trial Charged me a month 1 week into my month free trial despite not stating this clearly anywhere. When a refund was requested they kept 25% of my payment and claimed it as 'processing fees' which is utterly ridiculous. 1.75-4% is pretty standard across the globe and across most payment methods. Sounds like a scam to seperate many small freelance workers from a chunk of change hoping most wont miss it or complain. Disgusting. PS: Post reply -taken from my email. I was on a week trial of Solidgigs, after which I decided I hadn't had enough leads to keep the subscription. I tried to cancel and was offered a free period (I think a month). So I thought I'd give it some more time to see if it was worthwhile over the longer period. 1 week into this period I've been charged for the month (it wasn't stated anywhere this would happen). _________ So basically it was the second offer (after cancelling the free week) which lead to me being charged. Watch out for that if you're using SG. Cheers.

Very helpful and polite Very helpful and polite. Loved that my situation was resolved quick.

Great support and service I encountered an issue initially with an unauthorized payment, but I was pleasantly surprised by the swift response from the support team. They addressed the problem promptly and effectively. I must say, the support I received was exceptional, contrary to some negative feedback I've seen. My experience with Solidgigs has been fantastic, both in terms of the service itself and the support provided. Overall, I'm highly satisfied with my experience with Solidgigs!

Stay Away! Similar to other users, I was charged before even using the service. I contacted them asking if they could extend the trial I never knew I had started. They said no, offered no other solution, no empathy, etc. Thankfully my bank got my back and refunded me the money.

Problem was fixed They charged me 35 USD for the 1 month membership, but when I access SolidGigs, it says membership expired. They charged me 35 USD and after the 1 week free trial, I can't access it? Either give me my membership or give me my money back. Their support doesn't do anything to help either. I have contacted support twice within the past week and have received no reply. Edit: I finally received a reply. I will change my review depending on what happens. Edit 2: The problem was fixed.