Mark de Almeida
GBExperience was great Experience was great; a little nervous about buying a casket online, but everything went a lot more smoothly than I would've expected; Left notes for it to be delivered on a certain day, and called to verify all is going well... no problems whatsoever... nice price on the casket, great service!
Lisa
GBEasy to deal with Easy to deal with. Excellent web site. Very helpful salesperson (I talked to Mark) Casket was delivered on time as promised. Exactly like on the picture.
William H.
GBI was fully satisfied with the price… I was fully satisfied with the price and quality of the cremation casket I purchased. Tim made sure that it was delivered the day after I ordered it, which was very short notice. Keeping me informed of delivery progress made a stressful situation that much easier on the family. I highly recommend Trusted Caskets.
Angela Lavell
GBGreat prices and customer service I purchased two baskets for my mother and father. The cost for each casket was very competitive and they were delivered to the mortuary within 2 days, free of charge. The only reason I didnt give a 5 star rating is because my father's casket had a small dent when it was delivered. The company offered to replace the casket but I didn't have time to do so before the services.
Emma G
GBBest customer service experince ever! Originally, we bought the casket in Costco since this is a known store, and we regretted! The casket was delivered damaged, it has big dents all over it. Time was running out, but fortunately, we found this great company, and it turned out that they have the same casket but even cheaper. We called phone support, explained the situation, and we were promised to deliver the coffin to our Mortuary the next day. The next morning at 9am we have received a delivery notification! we couldn't believe that everything happened so quickly! Excellent service and customer care! They deserve 10 stars for their personal touch. Recommend!