this is the 3/4 time I have contacted… this is the 3/4 time I have contacted them. regarding a replacement window that their contractors FORTEM have let me down the last contractor went bankrupt, and it looks like FORTEM are on their way also. fortem say that they will be out to do the repair next week and have a guess what day it falls on yes the 1st of APRIL, I honestly don't know whether to laugh or cry

Scooter/Bin door Issue regarding scooter/Bin door now resolved, thanking you Jonnie Johnson for your prompt action.

I don't know why people saying bad about… I don't know why people say bad about this company I'm with green square accord housing look at reviews for Greensquare Accord housing

To call them absolutely appalling is… To call them absolutely appalling is quite generous of me. They just cannot seem to do a thing right when they eventually attempt to do anything at all. There has been a leak from the toilet of the flat upstairs on 2 occasions now. I have reported the fact my toilet, next doors and the flat aboves are faulty and not functioning properly and on occasion leak. The last leak drenched my carpet I was told a dehumidifier would be sent. After using towels to soak up as much water as possible and chasing up the dehumidifier for 2 weeks the carpets stank. When I finally spoke to someone I was told the carpets were destroyed and that they would pay for replacements. 5 months later nothing has been done about the toilets or the carpets. They don't empty gutters, we (4 tenants) each pay £20 a month service charge for maintenance of the communal areas the gardeners spend no more than 15 minutes a month at the properties they are bad mannered, lazy, useless and usually leave the commual areas in a worse state than on arrival they let the weeds grow through the flags up to a meter tall, when after many complaints a representative of the company phoned me and said he would come and check/audit there work next time they came and that he would contact me before hand so I could be there. They have since been twice and I never heard from him again . When they do send maintenance workers they destroy property. And there is now a considerable rat presence that has been reported on many occasions but not acted upon. They fail to communicate with me or each other. And to add insult to injury send news letters claiming to aim for excellency. The response below states they take all complaints very seriously, it could not be less accurate unless they mean they take the complaints been aired publicly seriously. They certainly don't act on complaints. The response also suggests I contact customer services which again is adding insult to injury as I have done so many many times. They clearly think my time is worthless. I still have not heard a thing from them regarding any repairs, the rat problem, the faulty toilets or the gardening problem.

OMG I live in Hudson Court 6 years OMG I live in Hudson Court 6 years. I couldn't tell you everything But I pay my rent.no staff in here.