JJH HANG YOUR HEAD IN SHAME Nothing can be worse than the way JJH run their housing association and the care and welfare of tenants. As far as the Tenancy Agreement goes, its not worth the paper is it written on. Where I live, JJH have broken every part of their responsibilities in the Tenancy Agreement. Including tenants health and safety, poor maintenance, allowing some tenants to continue using drugs and cause discomfort and distress to other tenants. Since I moved in 7 years ago, there has been a serious issue with the emptying of refuse bins. It can be weeks before the general waste bins are emptied. Bags of rotten food are left on the floor. When the bins are emptied, maggots can be seen in the bottom of the bins as they have never been washed-out in the time I have lived here - 7 years!! Then there is the smell which is though-out the building. It's an absolute disgrace. I’m not surprised that there is a big turnover of staff. How can they be expected to do a proper job when their hands are tied behind their backs. So, I won’t be holding my breath that things will be any better when JJH are taken over by SanctuaryHousing I live in Holly Bank House, Lindley, Huddersfield. A block of 15 flats in a lovely area.There are some lovely, kind and friendly tenants here. But recently there has been tenants that have caused problems. To the point of some tenants being frightened, stressed and intimidated. It seems that the rule is now to mix problem tenants with elderly, good tenants and hope they fit in. That is never going to happen here. There have had some help from some good JJH staff, but they have left because they were over stretch in covering too many areas, unable to carry out work due to ‘too many chiefs and not enough Indians’ and no job satisfaction.

Absolutely disgusting behaviour from… Absolutely disgusting behaviour from latest staff members lying to me on phone about my dying dad wouldn't give me any details about him or discuss it with me I'm next of kin... And there lies hurt even more especially NOT helping my dad when I'm his last days so sad don't send your loved ones there'Lancaster' they have my details and telephone number already it's on record and I've already rang twice yo complain nobody helped or contacted me again disgusting

Neglected We live in the centre of Stockport. The response to security issues has been neglectful. Poor response to the communal garden turning into a dog toilet; plants growing out of the roof for the past two years; mould developing on the walls; electrical equipment showing signs of deterioration; large amounts held in the unspent sinking fund; internal decoration not completed; fire door and emergency lighting messaging being difficult to understand. Senior people failing to arrive for meetings to discuss the above. This has left us feeling neglected as a property within the JJH empire.

I have been a resident at Sealand House… I have been a resident at Sealand House in Prestwich since January 2015, when l came here it was a nice, clean place to live. Since Yvonne Castle took over as C.E.O. the standards have gone down hil then along came Fortem, we had our cleaning hours cut back and the standard is not as good as we had before, some areas are getting cleaned may be once a month sometimes every two months, where as before all areas were cleaned twice a week. We had our window cleaning service reduced with some windows on the outside not cleaned for over two years and the sevice has still not improved, the previous window cleaners cleaned all the outside and all the inside communal areas. We had a handy man who came every Monday, washed out the refuse bins when emptied, cleaned th bin rooms, washed the outside light fittings, swept the pathways and cleaned the recycle bin area, although we are still paying for the five hours each Monday we have had five hours of the handy man in over two years. Each year our charges have gone up yet the service jhas not improved all jj housing can say is things are getting better, I reported the situation to the Housing Ombudsman qwho have upheld my complaint.

Truth Hi I just thought I would update my review from the 22nd of November. I rand JJ on the 23rd and after a palaver I managed to speak to z person, yes you heard me right I real life living breathing person. This same person promised me that they JJ my complaint very serious and that JJ wanted to solve the problems of drug use and sale from their property. I was told that someone will ring me back from the super efficient crack team of awesome problem solvers immediately. As you can imagine I was in awe of this amazing response and after putting the phone down felt safe and secure all my problems will be over soon and I will live in peace and security all thanks to my caring gracious and all round great landlord. What actually happened is I felt more let down and deflated that the party baloon that manages to hide behind the couch until only found when you realise your mother in law is coming over and the house needs to be cleaner than a surgeon's knife. In other words after another weekend of the communal areas smelling like a coffee shop in Amsterdam I still am waiting for a call back. I would love to say I am shocked but that would be a lie and make me no better than JJ. Please consider your options when offered a home from JJ as there are better options out there.....I have heard Guatanemo Bay has some room available so pick carefully. I now await my next genetic email 😪