I have been a resident at Sealand House… I have been a resident at Sealand House in Prestwich since January 2015, when l came here it was a nice, clean place to live. Since Yvonne Castle took over as C.E.O. the standards have gone down hil then along came Fortem, we had our cleaning hours cut back and the standard is not as good as we had before, some areas are getting cleaned may be once a month sometimes every two months, where as before all areas were cleaned twice a week. We had our window cleaning service reduced with some windows on the outside not cleaned for over two years and the sevice has still not improved, the previous window cleaners cleaned all the outside and all the inside communal areas. We had a handy man who came every Monday, washed out the refuse bins when emptied, cleaned th bin rooms, washed the outside light fittings, swept the pathways and cleaned the recycle bin area, although we are still paying for the five hours each Monday we have had five hours of the handy man in over two years. Each year our charges have gone up yet the service jhas not improved all jj housing can say is things are getting better, I reported the situation to the Housing Ombudsman qwho have upheld my complaint.

Johnnie Johnson...notoriously the worst H.A. in Manchester if not the northwest!!! If i could give no stars, i would. So far, my elderly mum has been continuously let down at every given opportunity and has been sheer hell for her ever since she moved in over two years ago. She has a very important appt tmw with managers and staff regarding what can be done for her. Lets see what happens...this time! Update coming soon.

Disgusting treatment. If I could give no stars I would, I’ve sat a watched this so called housing give 3 bedroom properties to a family that in no way shape or form are entitled to it when there is bigger families waiting years for one, they’ve only gone an gave a 3 bed property to family of just two parents an one new born child, when there is families crying out for bigger properties is absolutely disgusting the way they just palm you off with ohh we can’t discuss this matter with you, ohh & they let people get away with committing fraud like letting people keep houses when they were never down for living at the property in the first place they do not give a flying f#ck about families that are born an bread here there only out to help certain people of certain backgrounds & they can’t deny it, if I knew exactly what this so called housing was like I would never of accepted a tenancy of them 13 years ago, the way they treat certain families is disgusting & the sooner I can get away from this company the better absolutely vile!!!!!

Avoid, avoid, avoid The happiest day of my life occurred on 27th September 2022 when I finally completed the sale fo my 50% share in a JJH house. We lived in it for almost 10 years and during that time, despite paying a monthly service charge of over £50, and never being behind in our rent, they have done absolutely nothing. We had to plead with them to clear the gutters which, because our property backed onto a wooded area, filled with leaves on a regular basis throughout summer and Autumn. Eventually I told them they would have to pay for any damage done to my property in the garden, and in the house as a result of damp, and they finally sent someone up to clear them. They were supposed to spray the drive annually with weedkiller. By the time they got to our house the mixture was so weak it was totally ineffective so my husband used to do it properly. The staff turnover is enough to tell you how bad this company is. They never get back to you if you phone, and the cheek of having a recorded mesage boasting about their "excellent customer service" is just a joke. If you can find an alternative to JJH just go for it, but avoid this company if you can.

Absolutely disgusting behaviour from… Absolutely disgusting behaviour from latest staff members lying to me on phone about my dying dad wouldn't give me any details about him or discuss it with me I'm next of kin... And there lies hurt even more especially NOT helping my dad when I'm his last days so sad don't send your loved ones there'Lancaster' they have my details and telephone number already it's on record and I've already rang twice yo complain nobody helped or contacted me again disgusting