JJH HANG YOUR HEAD IN SHAME Nothing can be worse than the way JJH run their housing association and the care and welfare of tenants. As far as the Tenancy Agreement goes, its not worth the paper is it written on. Where I live, JJH have broken every part of their responsibilities in the Tenancy Agreement. Including tenants health and safety, poor maintenance, allowing some tenants to continue using drugs and cause discomfort and distress to other tenants. Since I moved in 7 years ago, there has been a serious issue with the emptying of refuse bins. It can be weeks before the general waste bins are emptied. Bags of rotten food are left on the floor. When the bins are emptied, maggots can be seen in the bottom of the bins as they have never been washed-out in the time I have lived here - 7 years!! Then there is the smell which is though-out the building. It's an absolute disgrace. I’m not surprised that there is a big turnover of staff. How can they be expected to do a proper job when their hands are tied behind their backs. So, I won’t be holding my breath that things will be any better when JJH are taken over by SanctuaryHousing I live in Holly Bank House, Lindley, Huddersfield. A block of 15 flats in a lovely area.There are some lovely, kind and friendly tenants here. But recently there has been tenants that have caused problems. To the point of some tenants being frightened, stressed and intimidated. It seems that the rule is now to mix problem tenants with elderly, good tenants and hope they fit in. That is never going to happen here. There have had some help from some good JJH staff, but they have left because they were over stretch in covering too many areas, unable to carry out work due to ‘too many chiefs and not enough Indians’ and no job satisfaction.

Anti social behaviour from kids I have just over 2 yrs lost my wife my son and I have mental health disabilities. Osprey know of this I'm disabled and the kids have a play park that's never played in we pay for the maintenance of it which I think is pointless. They built a new fence to keep the cars off the grass and they belt it with footballs and they run riot through people's gardens ours the most as they know it gets to us. They scream,shout with no respect for us but yet it's ok for them to play football in the street and in people's gardens mostly ours. Osprey think it's ok and our nerves are shot but now apparently 3 tennants have all logged complaints about us shouting at them which is lies and we've signs up telling people there is cameras in operation but apparently that's not allowed??. Who are they protecting or what have they got to hide as it's strange I wiggle a finger telling them if they want there ball to come to the front door and ask for it this happened 2 the boy gets told ok u can get ure ball out curtains are never opened as they stand and glare in at the windows but yet we are the ones being punished but we called police ounce they don't do anything so from now on everytime they run through our garden or cause anti social behaviour I'm calling 101 every time but I guarantee nothing gets done just proves if ure face fits ure in there pack I know who reported me 24 Jarvis pl,26 Jarvis pl, 14 or 16 Jarvis pl. And 24&26 are in cahoots together. I can't get stressed I'm a diabetic and stress puts it on the red but they just don't care. We even had mould osprey were ment to deal with it called housing disrepair my son has asthma but yet he was spoken to by Stewart of osprey like an animal and was told he's my carer it's his job to clean it anyone with a brain cell knows asthma and mould don't mix so myself being disabled had to clean it after Stewart ordered my son to clean it they sent masson and Tait the morning after to look at it but housing disrepair will get a call back asi logged a complaint with osprey again did nothing about it.

Disgusting treatment. If I could give no stars I would, I’ve sat a watched this so called housing give 3 bedroom properties to a family that in no way shape or form are entitled to it when there is bigger families waiting years for one, they’ve only gone an gave a 3 bed property to family of just two parents an one new born child, when there is families crying out for bigger properties is absolutely disgusting the way they just palm you off with ohh we can’t discuss this matter with you, ohh & they let people get away with committing fraud like letting people keep houses when they were never down for living at the property in the first place they do not give a flying f#ck about families that are born an bread here there only out to help certain people of certain backgrounds & they can’t deny it, if I knew exactly what this so called housing was like I would never of accepted a tenancy of them 13 years ago, the way they treat certain families is disgusting & the sooner I can get away from this company the better absolutely vile!!!!!

Truth Hi I just thought I would update my review from the 22nd of November. I rand JJ on the 23rd and after a palaver I managed to speak to z person, yes you heard me right I real life living breathing person. This same person promised me that they JJ my complaint very serious and that JJ wanted to solve the problems of drug use and sale from their property. I was told that someone will ring me back from the super efficient crack team of awesome problem solvers immediately. As you can imagine I was in awe of this amazing response and after putting the phone down felt safe and secure all my problems will be over soon and I will live in peace and security all thanks to my caring gracious and all round great landlord. What actually happened is I felt more let down and deflated that the party baloon that manages to hide behind the couch until only found when you realise your mother in law is coming over and the house needs to be cleaner than a surgeon's knife. In other words after another weekend of the communal areas smelling like a coffee shop in Amsterdam I still am waiting for a call back. I would love to say I am shocked but that would be a lie and make me no better than JJ. Please consider your options when offered a home from JJ as there are better options out there.....I have heard Guatanemo Bay has some room available so pick carefully. I now await my next genetic email 😪

Absolutely disgusting behaviour from… Absolutely disgusting behaviour from latest staff members lying to me on phone about my dying dad wouldn't give me any details about him or discuss it with me I'm next of kin... And there lies hurt even more especially NOT helping my dad when I'm his last days so sad don't send your loved ones there'Lancaster' they have my details and telephone number already it's on record and I've already rang twice yo complain nobody helped or contacted me again disgusting