Neglected We live in the centre of Stockport. The response to security issues has been neglectful. Poor response to the communal garden turning into a dog toilet; plants growing out of the roof for the past two years; mould developing on the walls; electrical equipment showing signs of deterioration; large amounts held in the unspent sinking fund; internal decoration not completed; fire door and emergency lighting messaging being difficult to understand. Senior people failing to arrive for meetings to discuss the above. This has left us feeling neglected as a property within the JJH empire.

Absolutely disgusting behaviour from… Absolutely disgusting behaviour from latest staff members lying to me on phone about my dying dad wouldn't give me any details about him or discuss it with me I'm next of kin... And there lies hurt even more especially NOT helping my dad when I'm his last days so sad don't send your loved ones there'Lancaster' they have my details and telephone number already it's on record and I've already rang twice yo complain nobody helped or contacted me again disgusting

JJH astra Line a disater. Last night Friday the 28th October the fire alarm went of at approx 20.30, the fire brigade attended, no damage done, but they could not reset the fire alarm?? They contacted Astra Line (who are a total waste of time, there response time on calls is not acceptable) they could not give the fire brigade a code to reset the fire alarm, they said they could wait any longer and left. I tried to contact Astra Line who answered my call after approx 5 minutes. They said a engineer was on there way but could not give a time. A electrician from FORTEM came about 22.00 but could do nothing, again contacted Astra Line and said another engineer was on there way, but again could not give a time. Finally the fire alarm was switched of this morning the 29th at approx 03.30 that is 7 hours of constant noise.(This is not acceptable) Also when the fire alarm went of 2 fire doors did not close?? At this moment in time JJH leave a lot to be desired. Our ILC is of sick at the moment,as I said before Astra Line want to get there act together, when you pull your cord in your flat and takes up to 10 minutes to answer if you were ill you could be died before they answer. JJH Please get your act together we pay a high service charge, and get nothing for it.

Disgusting treatment. If I could give no stars I would, I’ve sat a watched this so called housing give 3 bedroom properties to a family that in no way shape or form are entitled to it when there is bigger families waiting years for one, they’ve only gone an gave a 3 bed property to family of just two parents an one new born child, when there is families crying out for bigger properties is absolutely disgusting the way they just palm you off with ohh we can’t discuss this matter with you, ohh & they let people get away with committing fraud like letting people keep houses when they were never down for living at the property in the first place they do not give a flying f#ck about families that are born an bread here there only out to help certain people of certain backgrounds & they can’t deny it, if I knew exactly what this so called housing was like I would never of accepted a tenancy of them 13 years ago, the way they treat certain families is disgusting & the sooner I can get away from this company the better absolutely vile!!!!!

Truth Hi I just thought I would update my review from the 22nd of November. I rand JJ on the 23rd and after a palaver I managed to speak to z person, yes you heard me right I real life living breathing person. This same person promised me that they JJ my complaint very serious and that JJ wanted to solve the problems of drug use and sale from their property. I was told that someone will ring me back from the super efficient crack team of awesome problem solvers immediately. As you can imagine I was in awe of this amazing response and after putting the phone down felt safe and secure all my problems will be over soon and I will live in peace and security all thanks to my caring gracious and all round great landlord. What actually happened is I felt more let down and deflated that the party baloon that manages to hide behind the couch until only found when you realise your mother in law is coming over and the house needs to be cleaner than a surgeon's knife. In other words after another weekend of the communal areas smelling like a coffee shop in Amsterdam I still am waiting for a call back. I would love to say I am shocked but that would be a lie and make me no better than JJ. Please consider your options when offered a home from JJ as there are better options out there.....I have heard Guatanemo Bay has some room available so pick carefully. I now await my next genetic email 😪