Would not even have given them a… Would not even have given them a star,renting a studio flat from them and due to my asthma I wanted a one bedroom flat which was just a transfer,I've got registered and were told that it needs to be activated by housing officers,normally within 7-10 working day,well,its been 3weeks and still not activated,now I cannot bid,stay clear from this housing

I don't know why people saying bad about… I don't know why people say bad about this company I'm with green square accord housing look at reviews for Greensquare Accord housing

To call them absolutely appalling is… To call them absolutely appalling is quite generous of me. They just cannot seem to do a thing right when they eventually attempt to do anything at all. There has been a leak from the toilet of the flat upstairs on 2 occasions now. I have reported the fact my toilet, next doors and the flat aboves are faulty and not functioning properly and on occasion leak. The last leak drenched my carpet I was told a dehumidifier would be sent. After using towels to soak up as much water as possible and chasing up the dehumidifier for 2 weeks the carpets stank. When I finally spoke to someone I was told the carpets were destroyed and that they would pay for replacements. 5 months later nothing has been done about the toilets or the carpets. They don't empty gutters, we (4 tenants) each pay £20 a month service charge for maintenance of the communal areas the gardeners spend no more than 15 minutes a month at the properties they are bad mannered, lazy, useless and usually leave the commual areas in a worse state than on arrival they let the weeds grow through the flags up to a meter tall, when after many complaints a representative of the company phoned me and said he would come and check/audit there work next time they came and that he would contact me before hand so I could be there. They have since been twice and I never heard from him again . When they do send maintenance workers they destroy property. And there is now a considerable rat presence that has been reported on many occasions but not acted upon. They fail to communicate with me or each other. And to add insult to injury send news letters claiming to aim for excellency. The response below states they take all complaints very seriously, it could not be less accurate unless they mean they take the complaints been aired publicly seriously. They certainly don't act on complaints. The response also suggests I contact customer services which again is adding insult to injury as I have done so many many times. They clearly think my time is worthless. I still have not heard a thing from them regarding any repairs, the rat problem, the faulty toilets or the gardening problem.

Anti social behaviour from kids I have just over 2 yrs lost my wife my son and I have mental health disabilities. Osprey know of this I'm disabled and the kids have a play park that's never played in we pay for the maintenance of it which I think is pointless. They built a new fence to keep the cars off the grass and they belt it with footballs and they run riot through people's gardens ours the most as they know it gets to us. They scream,shout with no respect for us but yet it's ok for them to play football in the street and in people's gardens mostly ours. Osprey think it's ok and our nerves are shot but now apparently 3 tennants have all logged complaints about us shouting at them which is lies and we've signs up telling people there is cameras in operation but apparently that's not allowed??. Who are they protecting or what have they got to hide as it's strange I wiggle a finger telling them if they want there ball to come to the front door and ask for it this happened 2 the boy gets told ok u can get ure ball out curtains are never opened as they stand and glare in at the windows but yet we are the ones being punished but we called police ounce they don't do anything so from now on everytime they run through our garden or cause anti social behaviour I'm calling 101 every time but I guarantee nothing gets done just proves if ure face fits ure in there pack I know who reported me 24 Jarvis pl,26 Jarvis pl, 14 or 16 Jarvis pl. And 24&26 are in cahoots together. I can't get stressed I'm a diabetic and stress puts it on the red but they just don't care. We even had mould osprey were ment to deal with it called housing disrepair my son has asthma but yet he was spoken to by Stewart of osprey like an animal and was told he's my carer it's his job to clean it anyone with a brain cell knows asthma and mould don't mix so myself being disabled had to clean it after Stewart ordered my son to clean it they sent masson and Tait the morning after to look at it but housing disrepair will get a call back asi logged a complaint with osprey again did nothing about it.

this is the 3/4 time I have contacted… this is the 3/4 time I have contacted them. regarding a replacement window that their contractors FORTEM have let me down the last contractor went bankrupt, and it looks like FORTEM are on their way also. fortem say that they will be out to do the repair next week and have a guess what day it falls on yes the 1st of APRIL, I honestly don't know whether to laugh or cry