Neglected We live in the centre of Stockport. The response to security issues has been neglectful. Poor response to the communal garden turning into a dog toilet; plants growing out of the roof for the past two years; mould developing on the walls; electrical equipment showing signs of deterioration; large amounts held in the unspent sinking fund; internal decoration not completed; fire door and emergency lighting messaging being difficult to understand. Senior people failing to arrive for meetings to discuss the above. This has left us feeling neglected as a property within the JJH empire.

Would not even have given them a… Would not even have given them a star,renting a studio flat from them and due to my asthma I wanted a one bedroom flat which was just a transfer,I've got registered and were told that it needs to be activated by housing officers,normally within 7-10 working day,well,its been 3weeks and still not activated,now I cannot bid,stay clear from this housing

Johnnie Johnson...notoriously the worst H.A. in Manchester if not the northwest!!! If i could give no stars, i would. So far, my elderly mum has been continuously let down at every given opportunity and has been sheer hell for her ever since she moved in over two years ago. She has a very important appt tmw with managers and staff regarding what can be done for her. Lets see what happens...this time! Update coming soon.

JJH astra Line a disater. Last night Friday the 28th October the fire alarm went of at approx 20.30, the fire brigade attended, no damage done, but they could not reset the fire alarm?? They contacted Astra Line (who are a total waste of time, there response time on calls is not acceptable) they could not give the fire brigade a code to reset the fire alarm, they said they could wait any longer and left. I tried to contact Astra Line who answered my call after approx 5 minutes. They said a engineer was on there way but could not give a time. A electrician from FORTEM came about 22.00 but could do nothing, again contacted Astra Line and said another engineer was on there way, but again could not give a time. Finally the fire alarm was switched of this morning the 29th at approx 03.30 that is 7 hours of constant noise.(This is not acceptable) Also when the fire alarm went of 2 fire doors did not close?? At this moment in time JJH leave a lot to be desired. Our ILC is of sick at the moment,as I said before Astra Line want to get there act together, when you pull your cord in your flat and takes up to 10 minutes to answer if you were ill you could be died before they answer. JJH Please get your act together we pay a high service charge, and get nothing for it.

Avoid, avoid, avoid The happiest day of my life occurred on 27th September 2022 when I finally completed the sale fo my 50% share in a JJH house. We lived in it for almost 10 years and during that time, despite paying a monthly service charge of over £50, and never being behind in our rent, they have done absolutely nothing. We had to plead with them to clear the gutters which, because our property backed onto a wooded area, filled with leaves on a regular basis throughout summer and Autumn. Eventually I told them they would have to pay for any damage done to my property in the garden, and in the house as a result of damp, and they finally sent someone up to clear them. They were supposed to spray the drive annually with weedkiller. By the time they got to our house the mixture was so weak it was totally ineffective so my husband used to do it properly. The staff turnover is enough to tell you how bad this company is. They never get back to you if you phone, and the cheek of having a recorded mesage boasting about their "excellent customer service" is just a joke. If you can find an alternative to JJH just go for it, but avoid this company if you can.