I have been a resident at Sealand House… I have been a resident at Sealand House in Prestwich since January 2015, when l came here it was a nice, clean place to live. Since Yvonne Castle took over as C.E.O. the standards have gone down hil then along came Fortem, we had our cleaning hours cut back and the standard is not as good as we had before, some areas are getting cleaned may be once a month sometimes every two months, where as before all areas were cleaned twice a week. We had our window cleaning service reduced with some windows on the outside not cleaned for over two years and the sevice has still not improved, the previous window cleaners cleaned all the outside and all the inside communal areas. We had a handy man who came every Monday, washed out the refuse bins when emptied, cleaned th bin rooms, washed the outside light fittings, swept the pathways and cleaned the recycle bin area, although we are still paying for the five hours each Monday we have had five hours of the handy man in over two years. Each year our charges have gone up yet the service jhas not improved all jj housing can say is things are getting better, I reported the situation to the Housing Ombudsman qwho have upheld my complaint.

Would not even have given them a… Would not even have given them a star,renting a studio flat from them and due to my asthma I wanted a one bedroom flat which was just a transfer,I've got registered and were told that it needs to be activated by housing officers,normally within 7-10 working day,well,its been 3weeks and still not activated,now I cannot bid,stay clear from this housing

Trust Pilot confusing reviews has Trust Pilot included 5 star… Why has Trust Pilot included 5 star reviews for a different source. Where are all the Johnnie Johnson reviews?

this is the 3/4 time I have contacted… this is the 3/4 time I have contacted them. regarding a replacement window that their contractors FORTEM have let me down the last contractor went bankrupt, and it looks like FORTEM are on their way also. fortem say that they will be out to do the repair next week and have a guess what day it falls on yes the 1st of APRIL, I honestly don't know whether to laugh or cry

JJH astra Line a disater. Last night Friday the 28th October the fire alarm went of at approx 20.30, the fire brigade attended, no damage done, but they could not reset the fire alarm?? They contacted Astra Line (who are a total waste of time, there response time on calls is not acceptable) they could not give the fire brigade a code to reset the fire alarm, they said they could wait any longer and left. I tried to contact Astra Line who answered my call after approx 5 minutes. They said a engineer was on there way but could not give a time. A electrician from FORTEM came about 22.00 but could do nothing, again contacted Astra Line and said another engineer was on there way, but again could not give a time. Finally the fire alarm was switched of this morning the 29th at approx 03.30 that is 7 hours of constant noise.(This is not acceptable) Also when the fire alarm went of 2 fire doors did not close?? At this moment in time JJH leave a lot to be desired. Our ILC is of sick at the moment,as I said before Astra Line want to get there act together, when you pull your cord in your flat and takes up to 10 minutes to answer if you were ill you could be died before they answer. JJH Please get your act together we pay a high service charge, and get nothing for it.