Trust Pilot confusing reviews has Trust Pilot included 5 star… Why has Trust Pilot included 5 star reviews for a different source. Where are all the Johnnie Johnson reviews?

JJH HANG YOUR HEAD IN SHAME Nothing can be worse than the way JJH run their housing association and the care and welfare of tenants. As far as the Tenancy Agreement goes, its not worth the paper is it written on. Where I live, JJH have broken every part of their responsibilities in the Tenancy Agreement. Including tenants health and safety, poor maintenance, allowing some tenants to continue using drugs and cause discomfort and distress to other tenants. Since I moved in 7 years ago, there has been a serious issue with the emptying of refuse bins. It can be weeks before the general waste bins are emptied. Bags of rotten food are left on the floor. When the bins are emptied, maggots can be seen in the bottom of the bins as they have never been washed-out in the time I have lived here - 7 years!! Then there is the smell which is though-out the building. It's an absolute disgrace. I’m not surprised that there is a big turnover of staff. How can they be expected to do a proper job when their hands are tied behind their backs. So, I won’t be holding my breath that things will be any better when JJH are taken over by SanctuaryHousing I live in Holly Bank House, Lindley, Huddersfield. A block of 15 flats in a lovely area.There are some lovely, kind and friendly tenants here. But recently there has been tenants that have caused problems. To the point of some tenants being frightened, stressed and intimidated. It seems that the rule is now to mix problem tenants with elderly, good tenants and hope they fit in. That is never going to happen here. There have had some help from some good JJH staff, but they have left because they were over stretch in covering too many areas, unable to carry out work due to ‘too many chiefs and not enough Indians’ and no job satisfaction.

Anti social behaviour from kids I have just over 2 yrs lost my wife my son and I have mental health disabilities. Osprey know of this I'm disabled and the kids have a play park that's never played in we pay for the maintenance of it which I think is pointless. They built a new fence to keep the cars off the grass and they belt it with footballs and they run riot through people's gardens ours the most as they know it gets to us. They scream,shout with no respect for us but yet it's ok for them to play football in the street and in people's gardens mostly ours. Osprey think it's ok and our nerves are shot but now apparently 3 tennants have all logged complaints about us shouting at them which is lies and we've signs up telling people there is cameras in operation but apparently that's not allowed??. Who are they protecting or what have they got to hide as it's strange I wiggle a finger telling them if they want there ball to come to the front door and ask for it this happened 2 the boy gets told ok u can get ure ball out curtains are never opened as they stand and glare in at the windows but yet we are the ones being punished but we called police ounce they don't do anything so from now on everytime they run through our garden or cause anti social behaviour I'm calling 101 every time but I guarantee nothing gets done just proves if ure face fits ure in there pack I know who reported me 24 Jarvis pl,26 Jarvis pl, 14 or 16 Jarvis pl. And 24&26 are in cahoots together. I can't get stressed I'm a diabetic and stress puts it on the red but they just don't care. We even had mould osprey were ment to deal with it called housing disrepair my son has asthma but yet he was spoken to by Stewart of osprey like an animal and was told he's my carer it's his job to clean it anyone with a brain cell knows asthma and mould don't mix so myself being disabled had to clean it after Stewart ordered my son to clean it they sent masson and Tait the morning after to look at it but housing disrepair will get a call back asi logged a complaint with osprey again did nothing about it.

Johnnie Johnson...notoriously the worst H.A. in Manchester if not the northwest!!! If i could give no stars, i would. So far, my elderly mum has been continuously let down at every given opportunity and has been sheer hell for her ever since she moved in over two years ago. She has a very important appt tmw with managers and staff regarding what can be done for her. Lets see what happens...this time! Update coming soon.

JJH astra Line a disater. Last night Friday the 28th October the fire alarm went of at approx 20.30, the fire brigade attended, no damage done, but they could not reset the fire alarm?? They contacted Astra Line (who are a total waste of time, there response time on calls is not acceptable) they could not give the fire brigade a code to reset the fire alarm, they said they could wait any longer and left. I tried to contact Astra Line who answered my call after approx 5 minutes. They said a engineer was on there way but could not give a time. A electrician from FORTEM came about 22.00 but could do nothing, again contacted Astra Line and said another engineer was on there way, but again could not give a time. Finally the fire alarm was switched of this morning the 29th at approx 03.30 that is 7 hours of constant noise.(This is not acceptable) Also when the fire alarm went of 2 fire doors did not close?? At this moment in time JJH leave a lot to be desired. Our ILC is of sick at the moment,as I said before Astra Line want to get there act together, when you pull your cord in your flat and takes up to 10 minutes to answer if you were ill you could be died before they answer. JJH Please get your act together we pay a high service charge, and get nothing for it.