Avoid, avoid, avoid The happiest day of my life occurred on 27th September 2022 when I finally completed the sale fo my 50% share in a JJH house. We lived in it for almost 10 years and during that time, despite paying a monthly service charge of over £50, and never being behind in our rent, they have done absolutely nothing. We had to plead with them to clear the gutters which, because our property backed onto a wooded area, filled with leaves on a regular basis throughout summer and Autumn. Eventually I told them they would have to pay for any damage done to my property in the garden, and in the house as a result of damp, and they finally sent someone up to clear them. They were supposed to spray the drive annually with weedkiller. By the time they got to our house the mixture was so weak it was totally ineffective so my husband used to do it properly. The staff turnover is enough to tell you how bad this company is. They never get back to you if you phone, and the cheek of having a recorded mesage boasting about their "excellent customer service" is just a joke. If you can find an alternative to JJH just go for it, but avoid this company if you can.

this is the 3/4 time I have contacted… this is the 3/4 time I have contacted them. regarding a replacement window that their contractors FORTEM have let me down the last contractor went bankrupt, and it looks like FORTEM are on their way also. fortem say that they will be out to do the repair next week and have a guess what day it falls on yes the 1st of APRIL, I honestly don't know whether to laugh or cry

To call them absolutely appalling is… To call them absolutely appalling is quite generous of me. They just cannot seem to do a thing right when they eventually attempt to do anything at all. There has been a leak from the toilet of the flat upstairs on 2 occasions now. I have reported the fact my toilet, next doors and the flat aboves are faulty and not functioning properly and on occasion leak. The last leak drenched my carpet I was told a dehumidifier would be sent. After using towels to soak up as much water as possible and chasing up the dehumidifier for 2 weeks the carpets stank. When I finally spoke to someone I was told the carpets were destroyed and that they would pay for replacements. 5 months later nothing has been done about the toilets or the carpets. They don't empty gutters, we (4 tenants) each pay £20 a month service charge for maintenance of the communal areas the gardeners spend no more than 15 minutes a month at the properties they are bad mannered, lazy, useless and usually leave the commual areas in a worse state than on arrival they let the weeds grow through the flags up to a meter tall, when after many complaints a representative of the company phoned me and said he would come and check/audit there work next time they came and that he would contact me before hand so I could be there. They have since been twice and I never heard from him again . When they do send maintenance workers they destroy property. And there is now a considerable rat presence that has been reported on many occasions but not acted upon. They fail to communicate with me or each other. And to add insult to injury send news letters claiming to aim for excellency. The response below states they take all complaints very seriously, it could not be less accurate unless they mean they take the complaints been aired publicly seriously. They certainly don't act on complaints. The response also suggests I contact customer services which again is adding insult to injury as I have done so many many times. They clearly think my time is worthless. I still have not heard a thing from them regarding any repairs, the rat problem, the faulty toilets or the gardening problem.

I have been a resident at Sealand House… I have been a resident at Sealand House in Prestwich since January 2015, when l came here it was a nice, clean place to live. Since Yvonne Castle took over as C.E.O. the standards have gone down hil then along came Fortem, we had our cleaning hours cut back and the standard is not as good as we had before, some areas are getting cleaned may be once a month sometimes every two months, where as before all areas were cleaned twice a week. We had our window cleaning service reduced with some windows on the outside not cleaned for over two years and the sevice has still not improved, the previous window cleaners cleaned all the outside and all the inside communal areas. We had a handy man who came every Monday, washed out the refuse bins when emptied, cleaned th bin rooms, washed the outside light fittings, swept the pathways and cleaned the recycle bin area, although we are still paying for the five hours each Monday we have had five hours of the handy man in over two years. Each year our charges have gone up yet the service jhas not improved all jj housing can say is things are getting better, I reported the situation to the Housing Ombudsman qwho have upheld my complaint.

I don't know why people saying bad about… I don't know why people say bad about this company I'm with green square accord housing look at reviews for Greensquare Accord housing