This is a tree program rather than a research program I subscribe to 3 genealogy sites. This is my favourite "tree" site, better than Ancestry and Myheritage. It allows merging within your tree and others. They also give you hints to similar trees. It is best to consider it a non-research site and then you will not be disappointed.

Sloooooooow Functionality is great, but this site is slooooooooooooooow. Lots of errors due to overload, frustrating, not worth your money.

no free customer support, costs $100 Has no customer support to call if you lose account access. Has ability to email a support team, but only if you purchase a $100 annual membership.

Just don't sign up. Poor functionality and underhand charging. Extremely limited functionality unless you put in card details and then they take a YEAR'S subscription if you don't cancel? Arguably it's my fault for allowing myself to fall into the trap, but it is still a trap. A monthly charge I could live with as that's quite normal, if still underhand, but £105 is completely unscrupulous.

So wrong So wrong. Incorrect info.