Speeds similar to dial-up circa 1995 I started a tree on the free version of Geni years ago but ignored it. Yesterday & today I began adding data and the site is extremely sluggish. Profiles won't open, pages freeze for more than 3 minutes, words typed in appear only after significant delay and the data isn't accepted by the site after lengthy 'processing' times. I tried over two days - 5 hours or so, but Geni is flat unusable. It's a shame because I like the interface, and I absolutely LOATHE Ancestry - who once tried to sell me my own images, the creeps. But if the 'lite' version of Geni is this bad, I def don't want to see the other side of the paywall.

Complete rubbish and just money making Complete rubbish and just money making. 'Hints' to records that make no sense or match anyone. Other users 'hijacking' my tree and adding people, facts, records etc. which are of no relevance to me and my family. I wish, wholeheartedly, I had never seen it or got involved. I would delete my tree if I could find out how to do so. It is an incredibly amateur and difficult, confusing site to use. 'Help' and 'Customer Support' is non-existent. Don't bother with it!

I paid for a Geni Pro Account and have… I paid for a Geni Pro Account and have been locked out for the past 6 months. I get no response. You have somehow managed to Wipe out my correct e-mail address so that is one issue. With no phone number to contact you I feel that this is one big scam! It is now 10:43 pm I still can not get into my Geni. I believe your answers are computer generated and no one is actually looking into my problem You keep telling me you sent instructions to reset pass-word yet I get nothing! FINALLY help has arrived. I am able to log into my account.

Stay away form this one Stay away form this one. 120 Dollars each year, if you dont want to pay that amount, the site is useless. Dont waste your time posting your family three there. You have to pay 120 dollars every year if you want anything in return.

Think twice before investing in a DNA kit with Geni I have been a long time member of Geni.com, which is currently owned by the private company MyHeritage. Geni offers so-called MyHeritage DNA kits, and I bought one through MyHeritage. However, when I tried to upload my data to Geni, I received the message that DNA kits bought on MyHeritage cannot be uploaded on Geni. I am very disappointed, because DNA kits from other (external) companies like Family Tree DNA can be imported, but their own Myheritage DNA kits not. Other Genealogy companies like Geneanet DO offer the option to upload DNA from MyHeritage, AncestryDNA, Living DNA, etc... I have therefore decided to abandon my Geni & MyHeritage accounts, and to transfer all my data to Geneanet.