Lyam
GBOutdated Technology: MP Profiles w/o Sources While this review is present-dated, it represents long-term thinking. Geni.com utilizes long-outdated technology, which makes it cumbersome. MyHeritage (Geni's parent company) has shown no interest in upgrading the Geni.com technology—especially Overviews formatting plus the add/detach aspect. About three years ago, a MyHeritage rep once told me the company planned to roll Geni.com into MyHeritage. Nothing has changed since. I test-trialed MyHeritage and didn't like its appearance or functionality except for the processing speed, which is faster than Ancestry.com. Bottom Line: MyHeritage needs to upgrade its Geni.com ASAP or sell it to a company that will upgrade Geni.com's technology. If you're thinking of subscribing to being a Geni Pro member, don't expect all MP profiles to be sourced. In fact, too many have no sources included. It is a workplace site dependent on Pro members to help supply sources. That said, many MP person profiles starting ca. 1750 in British Colonial America going back to the early medieval era are quite helpful and sourced.
Random Female
GBSpeeds similar to dial-up circa 1995 I started a tree on the free version of Geni years ago but ignored it. Yesterday & today I began adding data and the site is extremely sluggish. Profiles won't open, pages freeze for more than 3 minutes, words typed in appear only after significant delay and the data isn't accepted by the site after lengthy 'processing' times. I tried over two days - 5 hours or so, but Geni is flat unusable. It's a shame because I like the interface, and I absolutely LOATHE Ancestry - who once tried to sell me my own images, the creeps. But if the 'lite' version of Geni is this bad, I def don't want to see the other side of the paywall.
Miona
GBWon't give money back and no contact whatsoever Seems I was a numpty and signed up for the free trial with this lot and thought I'd put reminder in my calendar to cancel before the14 days was up. Didn't get my notice and they took the money from my account. I have now been trying to contact them to cancel and get a refund by sending emails and logging a ticket but without a reply. They have taken more than GBP100 for a worthless subscription. Don't be silly like me and even try them because as others have said there isn't anything worth trying. Out of all the Ancestry/DNA websites out there, Geni is by far the worst.
Peter
GBGeni Vs MyHeritage Originally I signed up for MyHeritage. Printing from that site wastes a lot of paper because you do not seem to be able to control the size of type or space between people, so reports can be hundreds of pages long - most of it white space but the functionality of creating a tree is good. The functionality of Geni however is poor. It seems impossible to delete a relationship if you make a mistake. Many functions are not accessible from the menus, you have to dig around for them or search Help - the site lacks logic and seems as if it was put together in the 1980s and not changed since. It's a poor database implementation (I used to be a DBA). Never got as far as the reporting facilities. Cancelled my subscription and closed the account. If you are on a tight budget, there's a good chance you will regret signing up for Geni.com
Isabell abrahamsson
SEUnike Exelente customer service and good kvalité i think