Unike Exelente customer service and good kvalité i think

This is a tree program rather than a research program I subscribe to 3 genealogy sites. This is my favourite "tree" site, better than Ancestry and Myheritage. It allows merging within your tree and others. They also give you hints to similar trees. It is best to consider it a non-research site and then you will not be disappointed.

Won't give money back and no contact whatsoever Seems I was a numpty and signed up for the free trial with this lot and thought I'd put reminder in my calendar to cancel before the14 days was up. Didn't get my notice and they took the money from my account. I have now been trying to contact them to cancel and get a refund by sending emails and logging a ticket but without a reply. They have taken more than GBP100 for a worthless subscription. Don't be silly like me and even try them because as others have said there isn't anything worth trying. Out of all the Ancestry/DNA websites out there, Geni is by far the worst.

Think twice before investing in a DNA kit with Geni I have been a long time member of Geni.com, which is currently owned by the private company MyHeritage. Geni offers so-called MyHeritage DNA kits, and I bought one through MyHeritage. However, when I tried to upload my data to Geni, I received the message that DNA kits bought on MyHeritage cannot be uploaded on Geni. I am very disappointed, because DNA kits from other (external) companies like Family Tree DNA can be imported, but their own Myheritage DNA kits not. Other Genealogy companies like Geneanet DO offer the option to upload DNA from MyHeritage, AncestryDNA, Living DNA, etc... I have therefore decided to abandon my Geni & MyHeritage accounts, and to transfer all my data to Geneanet.

Complete rubbish and just money making Complete rubbish and just money making. 'Hints' to records that make no sense or match anyone. Other users 'hijacking' my tree and adding people, facts, records etc. which are of no relevance to me and my family. I wish, wholeheartedly, I had never seen it or got involved. I would delete my tree if I could find out how to do so. It is an incredibly amateur and difficult, confusing site to use. 'Help' and 'Customer Support' is non-existent. Don't bother with it!