Don't waste your money!! Don't waste your money!!! Some people have to follow the rules while others don't. I have been a paying member since 2018 and am not renewing. Customer service allows the same person to create duplicates and not add any information but then they become a manager of that profile. I now have family that have children before they were even born or spouses added that are not correct and data conflicts all over the place because of this person. Customer service is a joke!!

Just don't sign up. Poor functionality and underhand charging. Extremely limited functionality unless you put in card details and then they take a YEAR'S subscription if you don't cancel? Arguably it's my fault for allowing myself to fall into the trap, but it is still a trap. A monthly charge I could live with as that's quite normal, if still underhand, but £105 is completely unscrupulous.

Think twice before investing in a DNA kit with Geni I have been a long time member of Geni.com, which is currently owned by the private company MyHeritage. Geni offers so-called MyHeritage DNA kits, and I bought one through MyHeritage. However, when I tried to upload my data to Geni, I received the message that DNA kits bought on MyHeritage cannot be uploaded on Geni. I am very disappointed, because DNA kits from other (external) companies like Family Tree DNA can be imported, but their own Myheritage DNA kits not. Other Genealogy companies like Geneanet DO offer the option to upload DNA from MyHeritage, AncestryDNA, Living DNA, etc... I have therefore decided to abandon my Geni & MyHeritage accounts, and to transfer all my data to Geneanet.

This is a tree program rather than a research program I subscribe to 3 genealogy sites. This is my favourite "tree" site, better than Ancestry and Myheritage. It allows merging within your tree and others. They also give you hints to similar trees. It is best to consider it a non-research site and then you will not be disappointed.

I paid for a Geni Pro Account and have… I paid for a Geni Pro Account and have been locked out for the past 6 months. I get no response. You have somehow managed to Wipe out my correct e-mail address so that is one issue. With no phone number to contact you I feel that this is one big scam! It is now 10:43 pm I still can not get into my Geni. I believe your answers are computer generated and no one is actually looking into my problem You keep telling me you sent instructions to reset pass-word yet I get nothing! FINALLY help has arrived. I am able to log into my account.