Account deletion I had not used Geni.com for over 8-10 years so I decided to ask for it to be completely deleted including all the profiles I had set up. Their team was super quick in helping me achieve this. Thank you

Sloooooooow Functionality is great, but this site is slooooooooooooooow. Lots of errors due to overload, frustrating, not worth your money.

Won't give money back and no contact whatsoever Seems I was a numpty and signed up for the free trial with this lot and thought I'd put reminder in my calendar to cancel before the14 days was up. Didn't get my notice and they took the money from my account. I have now been trying to contact them to cancel and get a refund by sending emails and logging a ticket but without a reply. They have taken more than GBP100 for a worthless subscription. Don't be silly like me and even try them because as others have said there isn't anything worth trying. Out of all the Ancestry/DNA websites out there, Geni is by far the worst.

Unike Exelente customer service and good kvalité i think

no free customer support, costs $100 Has no customer support to call if you lose account access. Has ability to email a support team, but only if you purchase a $100 annual membership.