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Geni

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1.85

Based on 20 Reviews

20.00%

0.00%

5.00%

75.00%

About Geni

Geni is solving the problem of genealogy by inviting the world to build the definitive online family tree. Using the basic free service at Geni.com, users add and invite their close relatives to join their family tree. All Geni users can share photos, videos, and documents with their families. Geni’s Pro subscription service allows users to find matching trees and merge those into the single world family tree, which currently contains over 100 million living users and their ancestors. Additional pay services include enhanced research tools and premium support. Geni welcomes casual genealogists and experts who wish to discover new relatives and stay in touch with family.

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Account deletion I had not used Geni.com for over 8-10 years so I decided to ask for it to be completely deleted including all the profiles I had set up. Their team was super quick in helping me achieve this. Thank you

Complete rubbish and just money making Complete rubbish and just money making. 'Hints' to records that make no sense or match anyone. Other users 'hijacking' my tree and adding people, facts, records etc. which are of no relevance to me and my family. I wish, wholeheartedly, I had never seen it or got involved. I would delete my tree if I could find out how to do so. It is an incredibly amateur and difficult, confusing site to use. 'Help' and 'Customer Support' is non-existent. Don't bother with it!

I paid for a Geni Pro Account and have… I paid for a Geni Pro Account and have been locked out for the past 6 months. I get no response. You have somehow managed to Wipe out my correct e-mail address so that is one issue. With no phone number to contact you I feel that this is one big scam! It is now 10:43 pm I still can not get into my Geni. I believe your answers are computer generated and no one is actually looking into my problem You keep telling me you sent instructions to reset pass-word yet I get nothing! FINALLY help has arrived. I am able to log into my account.

Think twice before investing in a DNA kit with Geni I have been a long time member of Geni.com, which is currently owned by the private company MyHeritage. Geni offers so-called MyHeritage DNA kits, and I bought one through MyHeritage. However, when I tried to upload my data to Geni, I received the message that DNA kits bought on MyHeritage cannot be uploaded on Geni. I am very disappointed, because DNA kits from other (external) companies like Family Tree DNA can be imported, but their own Myheritage DNA kits not. Other Genealogy companies like Geneanet DO offer the option to upload DNA from MyHeritage, AncestryDNA, Living DNA, etc... I have therefore decided to abandon my Geni & MyHeritage accounts, and to transfer all my data to Geneanet.

So wrong So wrong. Incorrect info.

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