Just don't sign up. Poor functionality and underhand charging. Extremely limited functionality unless you put in card details and then they take a YEAR'S subscription if you don't cancel? Arguably it's my fault for allowing myself to fall into the trap, but it is still a trap. A monthly charge I could live with as that's quite normal, if still underhand, but £105 is completely unscrupulous.

Unike Exelente customer service and good kvalité i think

I paid for a Geni Pro Account and have… I paid for a Geni Pro Account and have been locked out for the past 6 months. I get no response. You have somehow managed to Wipe out my correct e-mail address so that is one issue. With no phone number to contact you I feel that this is one big scam! It is now 10:43 pm I still can not get into my Geni. I believe your answers are computer generated and no one is actually looking into my problem You keep telling me you sent instructions to reset pass-word yet I get nothing! FINALLY help has arrived. I am able to log into my account.

Account deletion I had not used Geni.com for over 8-10 years so I decided to ask for it to be completely deleted including all the profiles I had set up. Their team was super quick in helping me achieve this. Thank you

Don't waste your money!! Don't waste your money!!! Some people have to follow the rules while others don't. I have been a paying member since 2018 and am not renewing. Customer service allows the same person to create duplicates and not add any information but then they become a manager of that profile. I now have family that have children before they were even born or spouses added that are not correct and data conflicts all over the place because of this person. Customer service is a joke!!