Geni is one big cash grab Geni literally promotes itself as having one family tree that connects all of humanity, but to be able to join that one family tree, I have to purchase a PRO subscription (costs $119.40 per year). Their business model is about PAYWALLING the ability the join the one family tree that it is famous for, effectively making it a CRIPPLEWARE. Their goal is to not help people explore their ancestors in one giant family tree, but rather gather as much REVENUE and PROFIT as they can. Geni is a CASH GRAB.

Don't waste your money!! Don't waste your money!!! Some people have to follow the rules while others don't. I have been a paying member since 2018 and am not renewing. Customer service allows the same person to create duplicates and not add any information but then they become a manager of that profile. I now have family that have children before they were even born or spouses added that are not correct and data conflicts all over the place because of this person. Customer service is a joke!!

Complete rubbish and just money making Complete rubbish and just money making. 'Hints' to records that make no sense or match anyone. Other users 'hijacking' my tree and adding people, facts, records etc. which are of no relevance to me and my family. I wish, wholeheartedly, I had never seen it or got involved. I would delete my tree if I could find out how to do so. It is an incredibly amateur and difficult, confusing site to use. 'Help' and 'Customer Support' is non-existent. Don't bother with it!

Geni is what you may be searching for Geni is an incredible company. Their website is pretty old and rusty by now and not much have changed throughout the last years. But the Geni community is what makes Geni a fierce competitor and a great genealogy site. But all features of the Geni tree are working well and probably the best on the market. Since Geni offers a Wikipedia like approach and many unique ways of displaying information. The staff of Geni are also very supportive and will do much to satisfy their users. A symbiotic relationship is what you will find if you hop on Geni!

Won't give money back and no contact whatsoever Seems I was a numpty and signed up for the free trial with this lot and thought I'd put reminder in my calendar to cancel before the14 days was up. Didn't get my notice and they took the money from my account. I have now been trying to contact them to cancel and get a refund by sending emails and logging a ticket but without a reply. They have taken more than GBP100 for a worthless subscription. Don't be silly like me and even try them because as others have said there isn't anything worth trying. Out of all the Ancestry/DNA websites out there, Geni is by far the worst.