Richard
GBJust don't sign up. Poor functionality and underhand charging. Extremely limited functionality unless you put in card details and then they take a YEAR'S subscription if you don't cancel? Arguably it's my fault for allowing myself to fall into the trap, but it is still a trap. A monthly charge I could live with as that's quite normal, if still underhand, but £105 is completely unscrupulous.
Earldridge Jazzed Pineda
PHGeni is one big cash grab Geni literally promotes itself as having one family tree that connects all of humanity, but to be able to join that one family tree, I have to purchase a PRO subscription (costs $119.40 per year). Their business model is about PAYWALLING the ability the join the one family tree that it is famous for, effectively making it a CRIPPLEWARE. Their goal is to not help people explore their ancestors in one giant family tree, but rather gather as much REVENUE and PROFIT as they can. Geni is a CASH GRAB.
Belinda Milan
GBDon't waste your money!! Don't waste your money!!! Some people have to follow the rules while others don't. I have been a paying member since 2018 and am not renewing. Customer service allows the same person to create duplicates and not add any information but then they become a manager of that profile. I now have family that have children before they were even born or spouses added that are not correct and data conflicts all over the place because of this person. Customer service is a joke!!
Jared Cravens
GBno free customer support, costs $100 Has no customer support to call if you lose account access. Has ability to email a support team, but only if you purchase a $100 annual membership.
Isabell abrahamsson
SEUnike Exelente customer service and good kvalité i think