Jeff
GBI really like their selection of pumps… I really like their selection of pumps and fittings and availability. What I have had some aggravation with is shipping. If I'm paying for the shipping and request UPS or Fed Ex then that is what I should get. Not a third option that in my experience adds a day or two to the delivery time. Additionally, if I place an online order and it shows all the items are in stock at one location, I don't care for the software splitting some of the items to come from another business location, which then is billed as if I've ordered two shipments.
Dan
GBEasy process to purchase The ease of purchase. I was having trouble finding available parts on Amazon. Then I called Dultmeier and found availability-processed payment with Visa and saves me a lot of time.
Tim
GBusual fair pricing and quick shipping usual fair pricing and quick shipping. gets our customers in and out faster
Michael
GBShipping Cost - WOW!! and now Fixed!! Further Update: Roxanne reached out to me. She made the shipping charge reasonable and explained another "supplier" had shipped the part and it was that company that had the extravagant shipping fee. Roxane really worked to make it fair and was great to work with for me!! The parts I ordered were approximately $58.00 and weighed less than 1 pound. The shipping was about $40.00. It was standard shipping and ridiculously expensive!! Last time I use Dultmeier. Update: After leaving my review, I had a message from Customer Service at Dultmeier and they said Roxane would contact me. 2 days later they still have not contacted me.
Kevin
GBThis company is great This company is great. I keep buying the rotomax pressure wash tips But they don’t work like they use too. Tired of wasting my money on them . Any suggestions?