Slow customer service in case of problems. Flower bouquets and arrangements are top I order a flower bouquet recently to be delivered in Colombia. It never arrived and since then I am trying to get my money back without success. Customer Services is simply not existent. No replays to my queries through the contact form, nor to direct email. After 5 days I finally received an answer and the flowers were finally delivered. Service is slow, but at the end reacted to my queries.

The only reason I am not giving it a… The only reason I am not giving it a lower than 3 stars rating, it's because of how fast the support replied to my question via email. The flowers were damaged and the delivery was not polite. EDIT: After talking again with the person that received the flowers, only 6 out of the 12 survived the delivery process and the branches were all dry. Edit: I cannot actually reply to your response, as there is no reply button and trustpilot does not allow email addresses to be typed here. City was Medellin, CO and email was stam.r****@gm***.com Another Edit: Today it seems they have send the flowers again, along with a box of chocolates, to the original recipient. Delivery was polite this time, all the flowers were in good shape. Changing it to 5 stars as it seems they have made right by their actions.

Items were delivered as per requested… Items were delivered as per requested time. The flowers were so beautiful. My girlfriend was very happy upon receiving the surprise flowers and stuffs. Also customer support was responsive. Would defenitely order again some other occassion. Thanks from PH!

10/10 recommended Wonderful customer service, helpful staff. Quick reply for additional inquiries. Quick same day deliver as they promised.Even on a busy day, like mother's day. Flowers fresh and beautiful. Definitely recommend and would use their services again. David

I thought ordering flowers from… I thought ordering flowers from Australia could be a difficult experience. But the people at Latin Flores made it a very good experience. They kept in contact with me, delivered on the right day and, most importantly, the flowers were beautiful. Thank you!