What made our experience great was the… What made our experience great was the convenience Carvana offers for selling our vehicle. We were moving out of the state and had 1 day set aside to sell. The whole process took less than 24 hours. Registering the vehicle on their website took less than an hour. We had an offer within a few minutes. Carvana came right to our door the next day to complete the transaction. We got a great offer from them equal to, maybe even a little more than what we would have gotten if we sold it on another platform. Would highly recommend!

Easy peasy...always the best prices I have sold four vehicles to and bought one from Carvana. As in the past their purchase price of my vehicles was significantly higher than local dealers and other online buyers. When I sold my most recent vehicle to them I would have purchased from them but they didn't have the vehicle I wanted in stock. Every transaction has been totally drama free.

Great overall, more direct communication when requirements not met. I have used Carvana previously and provided a 5 star review. If everything goes smoothly and all your documents are in order it is an amazing process. However, some of the nuanced requirements are not communicated well by Carvana. Ex. I uploaded all the documents with appropriate dates and received a confirmation pickup schedule. The day of pickup I called to see why no one showed up and they stated my registration expired 60 days from that date….. but with a CA title they wanted an expiration >75 days. This was not communicated until I called and was informed. At this point the offer had expired and I had to register the car again 2 months early, which required a smog check. And then was quoted a lower offer than initial. I wish there was more transparency for all issue, and more of a direct communication versus the end-user having to reach out when deadlines are missed by Carvana. Keri, the team member who picked up the car was pleasant and professional. Did a great job and was very personable. Best part of the experience.

The process was made easy and expedient… The process was made easy and expedient by the helpful and agreeable staff. I received, what I see to be, slightly above market price for my vehicle. No wait time, bargaining, dragged out inspection, or frivolous paperwork. Direct deposit within 2 days. Great experience.

Seamless + even fun This was a completely seamless experience, and I got more from Carvana than other trade-in offers I received. The drop-off day was easy, and my kids loved watching someone get their delivery from the "vending machine" while we waited. I'd definitely sell to Carvana again.