Seamless + even fun This was a completely seamless experience, and I got more from Carvana than other trade-in offers I received. The drop-off day was easy, and my kids loved watching someone get their delivery from the "vending machine" while we waited. I'd definitely sell to Carvana again.

A great way to sell a vehicle! This is the third car I’ve sold to Carvana and the process is seamless if you follow the instructions. An unpleasant surprise was that we had to pay $590.00 to have the Audi picked up from our home as pickup was free the first two times but since we were unable to drive to Tampa we paid it. Your chat bot Sebastian gave me some concerning text responses the morning of my pickup so I had to call your customer service for clarification. The driver, Marquita, was pleasant and efficient!

Totally As Advertised We were told by several people that Carvana would give us the best deal on buying our car. We went online, filled the information required and very quickly was quoted a price, which was higher than all the dealers quoted us. The next day we scheduled to drop our car off at a pickup point, and the following day, the money was in our bank account. I never experienced an easier transaction.

PRE ORDER FAILURE Pre ordered a car and then it disappeared with no explanation. No updates or info. Returned money to credit card but no explanation. Help desk was no help - checked all email accounts for missed info but nothing. Waste of time - does not make car buying any easier and definitely not cheaper. So many better deals out there with MUCH BETTER customer service

Easy peasy...always the best prices I have sold four vehicles to and bought one from Carvana. As in the past their purchase price of my vehicles was significantly higher than local dealers and other online buyers. When I sold my most recent vehicle to them I would have purchased from them but they didn't have the vehicle I wanted in stock. Every transaction has been totally drama free.