Very easy, Best offer from any app. Their offer for my vehicle was thousands above other dealership/app offers and the process was very streamlined & painless. They picked up my vehicle at my home for a very reasonable, small fee ($40) and had my payment processed very quickly via ACH. This was my first time selling with Carvana, but I was very pleased with how easy it was.

Best car selling experience ever! This was the easiest car selling experience I ever had. From the online quick questionnaire to the 10 minute visit in the store for the drop off, the entire experience was quick and easy. Additionally, the offer that was made to me was well over what I was originally looking for. I would recommend Carvana to anyone!

the representative was prompt and very courteous the representative was prompt and very courteous.my only problem with Carvana is the huge difficulty seniors have in contacting verbally Carvana. Many of us seniors are not so computer literate and if it wasn't for our children we would be unable to deal with Carvana

Great overall, more direct communication when requirements not met. I have used Carvana previously and provided a 5 star review. If everything goes smoothly and all your documents are in order it is an amazing process. However, some of the nuanced requirements are not communicated well by Carvana. Ex. I uploaded all the documents with appropriate dates and received a confirmation pickup schedule. The day of pickup I called to see why no one showed up and they stated my registration expired 60 days from that date….. but with a CA title they wanted an expiration >75 days. This was not communicated until I called and was informed. At this point the offer had expired and I had to register the car again 2 months early, which required a smog check. And then was quoted a lower offer than initial. I wish there was more transparency for all issue, and more of a direct communication versus the end-user having to reach out when deadlines are missed by Carvana. Keri, the team member who picked up the car was pleasant and professional. Did a great job and was very personable. Best part of the experience.

Pleasantly Surprised Very pleasantly surprised by how smooth and painless the process was. I sold the car on Friday afternoon and the money was deposited in my checking account on Monday morning, even though Saturday and Sunday are “non-banking” days. I didn’t expect the processing to be that fast. Also, what I was paid for the car was much, much more than any dealer was willing to pay. I would recommend Carvana to anyone interested in selling their vehicle.