Cody Cober
GBVery easy, Best offer from any app. Their offer for my vehicle was thousands above other dealership/app offers and the process was very streamlined & painless. They picked up my vehicle at my home for a very reasonable, small fee ($40) and had my payment processed very quickly via ACH. This was my first time selling with Carvana, but I was very pleased with how easy it was.
Carey Jo
GB10/10 from a busy mom! Honestly, I was nervous to sell a whole car online!! But the process was seamless and smooth and quite easy! I was able to do it from the comfort of my home office and I was given so much more than any dealer within a 50-mile radius. The gentleman that came to my home to get my car explained the process, was professional, and made it very easy! Overall, 10/10!
F M Stonier
GBA great way to sell a vehicle! This is the third car I’ve sold to Carvana and the process is seamless if you follow the instructions. An unpleasant surprise was that we had to pay $590.00 to have the Audi picked up from our home as pickup was free the first two times but since we were unable to drive to Tampa we paid it. Your chat bot Sebastian gave me some concerning text responses the morning of my pickup so I had to call your customer service for clarification. The driver, Marquita, was pleasant and efficient!
ToddandShawn Sullivan
GBWhat made our experience great was the… What made our experience great was the convenience Carvana offers for selling our vehicle. We were moving out of the state and had 1 day set aside to sell. The whole process took less than 24 hours. Registering the vehicle on their website took less than an hour. We had an offer within a few minutes. Carvana came right to our door the next day to complete the transaction. We got a great offer from them equal to, maybe even a little more than what we would have gotten if we sold it on another platform. Would highly recommend!
Jimmy Renaud
GBThis was the absolute worst experience… This was the absolute worst experience I have ever had dealing with any company for any reason. I was on my way to pick up my vehicle over 100 miles away when they sent me an email saying the transaction had been canceled. They gave no reason and just 12 hours prior, had sent me verification that everything was verified and I was ready to pick up my car. There had been many bumps along the way, and several phone calls to overseas lands to speak to questionable customer representatives with a poor grasp of the English language. It took them forever to return my down payment. Overall, just a horrible experience I cannot recommend them enough.