Seamless + even fun This was a completely seamless experience, and I got more from Carvana than other trade-in offers I received. The drop-off day was easy, and my kids loved watching someone get their delivery from the "vending machine" while we waited. I'd definitely sell to Carvana again.

Easy peasy...always the best prices I have sold four vehicles to and bought one from Carvana. As in the past their purchase price of my vehicles was significantly higher than local dealers and other online buyers. When I sold my most recent vehicle to them I would have purchased from them but they didn't have the vehicle I wanted in stock. Every transaction has been totally drama free.

Totally As Advertised We were told by several people that Carvana would give us the best deal on buying our car. We went online, filled the information required and very quickly was quoted a price, which was higher than all the dealers quoted us. The next day we scheduled to drop our car off at a pickup point, and the following day, the money was in our bank account. I never experienced an easier transaction.

the representative was prompt and very courteous the representative was prompt and very courteous.my only problem with Carvana is the huge difficulty seniors have in contacting verbally Carvana. Many of us seniors are not so computer literate and if it wasn't for our children we would be unable to deal with Carvana

This was the absolute worst experience… This was the absolute worst experience I have ever had dealing with any company for any reason. I was on my way to pick up my vehicle over 100 miles away when they sent me an email saying the transaction had been canceled. They gave no reason and just 12 hours prior, had sent me verification that everything was verified and I was ready to pick up my car. There had been many bumps along the way, and several phone calls to overseas lands to speak to questionable customer representatives with a poor grasp of the English language. It took them forever to return my down payment. Overall, just a horrible experience I cannot recommend them enough.