Jimmy Renaud
GBThis was the absolute worst experience… This was the absolute worst experience I have ever had dealing with any company for any reason. I was on my way to pick up my vehicle over 100 miles away when they sent me an email saying the transaction had been canceled. They gave no reason and just 12 hours prior, had sent me verification that everything was verified and I was ready to pick up my car. There had been many bumps along the way, and several phone calls to overseas lands to speak to questionable customer representatives with a poor grasp of the English language. It took them forever to return my down payment. Overall, just a horrible experience I cannot recommend them enough.
Irvin
GBCarvana was the highest quote I… Carvana was the highest quote I received from 5 online companies. They held the quote open for like a week. After I agreed to sell to the car to Carvana, they allowed me to drive it for another week. Showed up on time with check in hand, picked it up and left. Great transaction all around.
ERIC GREENSTEIN
GBSimplicity Simplicity- Get your quote on line, fill out some paperwork honestly, arrange pick up. Good communication with the truck driver and everything goes smoothly
Austin DeCrosta
GBThe process was made easy and expedient… The process was made easy and expedient by the helpful and agreeable staff. I received, what I see to be, slightly above market price for my vehicle. No wait time, bargaining, dragged out inspection, or frivolous paperwork. Direct deposit within 2 days. Great experience.
F M Stonier
GBA great way to sell a vehicle! This is the third car I’ve sold to Carvana and the process is seamless if you follow the instructions. An unpleasant surprise was that we had to pay $590.00 to have the Audi picked up from our home as pickup was free the first two times but since we were unable to drive to Tampa we paid it. Your chat bot Sebastian gave me some concerning text responses the morning of my pickup so I had to call your customer service for clarification. The driver, Marquita, was pleasant and efficient!