F M Stonier
GBA great way to sell a vehicle! This is the third car I’ve sold to Carvana and the process is seamless if you follow the instructions. An unpleasant surprise was that we had to pay $590.00 to have the Audi picked up from our home as pickup was free the first two times but since we were unable to drive to Tampa we paid it. Your chat bot Sebastian gave me some concerning text responses the morning of my pickup so I had to call your customer service for clarification. The driver, Marquita, was pleasant and efficient!
Michael Roberts
GBAbsolutely fantastic other than the… Absolutely fantastic other than the fact that the offer changed by $400 from when I first checked - the original amount was not honored. It was one of the reasons I decided not to purchase my next car through Carvana
customer
GBVery generous offer Very generous offer. Easy process from start to finish. Pick up timely and efficient.
Bruce Jolly
GBHonest Price, Fair Deal, Great Technology I tried the dealership where I purchased the car. They knew the car better than anyone since all regular maintenance and recalls over the past 10 years were done there. But I had to bring it in (it had been in ten days before) for inspection. Which meant anxiety, as they played around with the pricing. Carvana asked a few important questions at its website like title, liens, mileage, mechanical condition (my estimate) and exterior condition. All fair and easily answered. Then - boom - back came a price which I knew from Kelley Blue Book and Edmonds was fair and reasonable. I accepted. The pickup was even smoother. The Carvana representative arrived at the appointed hour at my home and did the check-list diagnostic while I watched, and presented me the check at the agreed price, with a few words of good advice. Carvana, once it had the documentation in hand notified me by email that the purchase was accepted by Carvana and I knew I could negotiate the check.
Brian south
GBBest car selling experience ever! This was the easiest car selling experience I ever had. From the online quick questionnaire to the 10 minute visit in the store for the drop off, the entire experience was quick and easy. Additionally, the offer that was made to me was well over what I was originally looking for. I would recommend Carvana to anyone!