Brian south
GBBest car selling experience ever! This was the easiest car selling experience I ever had. From the online quick questionnaire to the 10 minute visit in the store for the drop off, the entire experience was quick and easy. Additionally, the offer that was made to me was well over what I was originally looking for. I would recommend Carvana to anyone!
AuraaDraws
GBJust go to a dealer Customer service was pretty helpful, but there were several times I just gave up on trying to purchase and trade in a car. I’m sure if you just buy a car it would be easy, but god forbid you try to trade a car in. The time allotted doesn’t feel like enough, it asked for several documents that if you have no idea what you’re doing you’re not going to have enough time to get them. The car I’m ordering has gotten delayed several times. It’s been 3 weeks. At the point a dealer ship would have been better.
Carey Jo
GB10/10 from a busy mom! Honestly, I was nervous to sell a whole car online!! But the process was seamless and smooth and quite easy! I was able to do it from the comfort of my home office and I was given so much more than any dealer within a 50-mile radius. The gentleman that came to my home to get my car explained the process, was professional, and made it very easy! Overall, 10/10!
Bruce Jolly
GBHonest Price, Fair Deal, Great Technology I tried the dealership where I purchased the car. They knew the car better than anyone since all regular maintenance and recalls over the past 10 years were done there. But I had to bring it in (it had been in ten days before) for inspection. Which meant anxiety, as they played around with the pricing. Carvana asked a few important questions at its website like title, liens, mileage, mechanical condition (my estimate) and exterior condition. All fair and easily answered. Then - boom - back came a price which I knew from Kelley Blue Book and Edmonds was fair and reasonable. I accepted. The pickup was even smoother. The Carvana representative arrived at the appointed hour at my home and did the check-list diagnostic while I watched, and presented me the check at the agreed price, with a few words of good advice. Carvana, once it had the documentation in hand notified me by email that the purchase was accepted by Carvana and I knew I could negotiate the check.
customer
GBVery generous offer Very generous offer. Easy process from start to finish. Pick up timely and efficient.