Pleasantly Surprised Very pleasantly surprised by how smooth and painless the process was. I sold the car on Friday afternoon and the money was deposited in my checking account on Monday morning, even though Saturday and Sunday are “non-banking” days. I didn’t expect the processing to be that fast. Also, what I was paid for the car was much, much more than any dealer was willing to pay. I would recommend Carvana to anyone interested in selling their vehicle.

Totally As Advertised We were told by several people that Carvana would give us the best deal on buying our car. We went online, filled the information required and very quickly was quoted a price, which was higher than all the dealers quoted us. The next day we scheduled to drop our car off at a pickup point, and the following day, the money was in our bank account. I never experienced an easier transaction.

the representative was prompt and very courteous the representative was prompt and very courteous.my only problem with Carvana is the huge difficulty seniors have in contacting verbally Carvana. Many of us seniors are not so computer literate and if it wasn't for our children we would be unable to deal with Carvana

Just go to a dealer Customer service was pretty helpful, but there were several times I just gave up on trying to purchase and trade in a car. I’m sure if you just buy a car it would be easy, but god forbid you try to trade a car in. The time allotted doesn’t feel like enough, it asked for several documents that if you have no idea what you’re doing you’re not going to have enough time to get them. The car I’m ordering has gotten delayed several times. It’s been 3 weeks. At the point a dealer ship would have been better.

10/10 from a busy mom! Honestly, I was nervous to sell a whole car online!! But the process was seamless and smooth and quite easy! I was able to do it from the comfort of my home office and I was given so much more than any dealer within a 50-mile radius. The gentleman that came to my home to get my car explained the process, was professional, and made it very easy! Overall, 10/10!