PRE ORDER FAILURE Pre ordered a car and then it disappeared with no explanation. No updates or info. Returned money to credit card but no explanation. Help desk was no help - checked all email accounts for missed info but nothing. Waste of time - does not make car buying any easier and definitely not cheaper. So many better deals out there with MUCH BETTER customer service

The process was made easy and expedient… The process was made easy and expedient by the helpful and agreeable staff. I received, what I see to be, slightly above market price for my vehicle. No wait time, bargaining, dragged out inspection, or frivolous paperwork. Direct deposit within 2 days. Great experience.

What made our experience great was the… What made our experience great was the convenience Carvana offers for selling our vehicle. We were moving out of the state and had 1 day set aside to sell. The whole process took less than 24 hours. Registering the vehicle on their website took less than an hour. We had an offer within a few minutes. Carvana came right to our door the next day to complete the transaction. We got a great offer from them equal to, maybe even a little more than what we would have gotten if we sold it on another platform. Would highly recommend!

the representative was prompt and very courteous the representative was prompt and very courteous.my only problem with Carvana is the huge difficulty seniors have in contacting verbally Carvana. Many of us seniors are not so computer literate and if it wasn't for our children we would be unable to deal with Carvana

Best car selling experience ever! This was the easiest car selling experience I ever had. From the online quick questionnaire to the 10 minute visit in the store for the drop off, the entire experience was quick and easy. Additionally, the offer that was made to me was well over what I was originally looking for. I would recommend Carvana to anyone!