Superb and prompt service Superb and prompt service, goods always arrive quickly, safe, well packaged and undamaged. On the phone, the service is also superb, friendly and extremely helpful. This shop is in my top five worldwide for shops I trust and actually enjoy shopping with online.

Impulsive shopper I have been buying clothing & books for several years now. Service is quick, and response to direct email enquiries are friendly & helpful. Prices are reasonable & postage rates are not prohibitive. My main problem is the "Search" bar. Nothing that I type in comes up. When you had the "Pusser's grips": type it in - nothing - so you have to trawl through various headings to find whatever; calenders, diaries...The upside of that is seeing other things you "have to have"!!! I often recommend RM Shop also because profits go to the RMA! Days later...I see that the RM Shop website has changed - now the search bar works better! Great stuff, but I will still trawl!

Highly recommended website Excellent website; so easy to navigate through different categories and browse the products. I emailed to enquire about an item that was out of stock and the response was very prompt and they were true to their word, items were in stock within 2 weeks.

Excellent !! Everything about the shop is excellent, especially customer service! I have been ordering from here for a few years now and all my goods have been of very high quality and the best thing about it is Your money also goes to an amazing charity. Thank you

Good service but could be excellent Thank you - almost 5 but I emailed you to ask where I should add my membership number but no reply. It’s annoying to order a gift for some else when paying and get your emails addressed to that person rather than the account holder. Emailed suggestions about Christmas cards and no answer.