Shady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.

The content is great but the animation… The content is great but the animation makes some of the letter confusing. Like the Q and g and odd. Also the app itself is a little buggy sometimes. Makes you repeat modules when you’ve previously completed. The animation isn’t that exciting to my 5 year old anymore

Beware the "Easy Cancellation". Beware the "Easy Cancellation". I just received the program this week and discovered I will not be tutoring my nephew after all. I have been completely unable to cancel through the company. They don't offer cancellation as an option, so you have to go to Customer help. Then you have to deal with the bots where you're offered a menu of articles you can read. When you indicate you want to interact (not "speak") with an agent in online chat they say they will EMAIL me when an agent is available & online. LOLOLOLOL! Thank goodness I signed up through Paypal where I can manage my autopays without Hooked on Phonics' interaction because it is clear they will try to delay or avoid any cancellation.

Really helped my girl with autism My daughter has autism, and we had been working on reading for a awhile now. She was able to somewhat sound out words, but we were having trouble getting her to put words together to form a sentence. It was like each word was a stand alone word. When we started hooked on phonics, it is like something clicked. The sentences are starting to flow, and she is starting to comprehend what she is reading. We definitely recommend Hooked on Phonics!

My kids are not interested My kids are not interested. It’s not very interactive. It keeps repeating the same pattern. I also tried to cancel it, it shows inactive and I was still charged. Anyhow, I went in again and see, it is active in different access and when I try to cancel it, it says you signed up through the app blah blah, which I tried looking in all places there isn’t any subscription. So this isn’t a simple cancel anytime. Just so you know, it’s more of a headache than a help.