Audrianna Hill
GBYour product has improved my… Your product has improved my granddaughters ability to read however she stills needs extra help. We will continue using your product in conjunction with any special help she receives from school. Thank you
Michelle Radford
GBThis program doesn’t engage my 4 yr old… This program doesn’t engage my 4 yr old nearly enough- and to be honest, it confuses him when he has to match sounds to a certain box when the animals indicated on those boxes DONT have the same sounds as the letters. I feel this could be improved!!
Mari Noel
GBWorth every penny! Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all her letters and sounds right away after using this program, she’s already sounding out words! The app is engaging and smart, with just the right amount of repetition. I highly recommend this subscription.
Mary McGinty
GBBeware the "Easy Cancellation". Beware the "Easy Cancellation". I just received the program this week and discovered I will not be tutoring my nephew after all. I have been completely unable to cancel through the company. They don't offer cancellation as an option, so you have to go to Customer help. Then you have to deal with the bots where you're offered a menu of articles you can read. When you indicate you want to interact (not "speak") with an agent in online chat they say they will EMAIL me when an agent is available & online. LOLOLOLOL! Thank goodness I signed up through Paypal where I can manage my autopays without Hooked on Phonics' interaction because it is clear they will try to delay or avoid any cancellation.
CT
GBShady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.