Katherine Rutecki
GBI love Hooked on Phonics I love Hooked on Phonics! My 4 year old son was interested in reading when he was 3, so we bought the entire Hooked on Phonics curriculum and he's on level 4 and readings so well! No other 4 year old in his Sunday School or co-op is reading as well as he is and it's incredible! He homeschool for many reasons but one reason was because I was public schooled and learned to read by word memorization not phonics and even today as an adult I fine it hard to pronounce words I haven't seen before. We actually ended up losing our Level 4 box somehow and so I had to reorder it. I accidentally had it sent to a former apartment of ours and when I emailed customer service, Heather F. Told me, "We have gone ahead and reshipped your package to the correct address at no additional cost. You are not required to return the package that was sent incorrectly. This can be disposed of or donated as you please." How wonderful is that! I love this company and am so pleased with how well both of my kids are reading now! Definitely buy it and tell you friends!
Mary McGinty
GBBeware the "Easy Cancellation". Beware the "Easy Cancellation". I just received the program this week and discovered I will not be tutoring my nephew after all. I have been completely unable to cancel through the company. They don't offer cancellation as an option, so you have to go to Customer help. Then you have to deal with the bots where you're offered a menu of articles you can read. When you indicate you want to interact (not "speak") with an agent in online chat they say they will EMAIL me when an agent is available & online. LOLOLOLOL! Thank goodness I signed up through Paypal where I can manage my autopays without Hooked on Phonics' interaction because it is clear they will try to delay or avoid any cancellation.
Lance Murphy
GBThe content is great but the animation… The content is great but the animation makes some of the letter confusing. Like the Q and g and odd. Also the app itself is a little buggy sometimes. Makes you repeat modules when you’ve previously completed. The animation isn’t that exciting to my 5 year old anymore
Andrew Cunningham
GByour system stole money from us...I… your system stole money from us...I canceled the account under my email and they are saying there are 2 accounts with my email and I can only see one but the other is still being charged and now have the audacity to charge me to send back items I did not want to begin with and paid for not willingly...thieves!
CT
GBShady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.