Shady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.

I can’t believe this is actually… I can’t believe this is actually working. I felt my so was falling behind in 1st grade reading so I tried to find a solution to boost his reading confidence. I hyped this app as a special reading game that only him and mommy would do together. I told him that I want him to be able to read everything in his Roblox game, so it’d be more fun to play, and I told him that mommy was going to help him get there every step of the way. He was super engaged with it and looks forward to our time doing the reading game together. In fact if we miss out on our reading game time, he gets upset. Definitely the way you present this to your child will determine success. I’ve given him similar learning apps in the past with little to no enthusiasm behind it and he quickly became bored with them. He has made exceptional improvements and no longer just shuts down when he encounters a difficult word. We did pre-reader as a review and are now half way through learn to read. We are only using the app. I did not want to make this experience feel like school to him so we only play the games and read the electronic books. We love it.

Would probably work better (for our… Would probably work better (for our child, at least) if there was a DVD type option. Not always having wi-fi available in our rural area, this may be helpful. For this reason, I probably won't be renewing my subscription. Thank you

Beware the "Easy Cancellation". Beware the "Easy Cancellation". I just received the program this week and discovered I will not be tutoring my nephew after all. I have been completely unable to cancel through the company. They don't offer cancellation as an option, so you have to go to Customer help. Then you have to deal with the bots where you're offered a menu of articles you can read. When you indicate you want to interact (not "speak") with an agent in online chat they say they will EMAIL me when an agent is available & online. LOLOLOLOL! Thank goodness I signed up through Paypal where I can manage my autopays without Hooked on Phonics' interaction because it is clear they will try to delay or avoid any cancellation.

Worth every penny! Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all her letters and sounds right away after using this program, she’s already sounding out words! The app is engaging and smart, with just the right amount of repetition. I highly recommend this subscription.