Shady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.

your system stole money from us...I… your system stole money from us...I canceled the account under my email and they are saying there are 2 accounts with my email and I can only see one but the other is still being charged and now have the audacity to charge me to send back items I did not want to begin with and paid for not willingly...thieves!

Your product has improved my… Your product has improved my granddaughters ability to read however she stills needs extra help. We will continue using your product in conjunction with any special help she receives from school. Thank you

The packets were easy to follow and the… The packets were easy to follow and the my little guy loved the stars(awards) as he progressed through each packet. Definitely sharpened his attention and ability to distinguish his letter and word sounds. Highly recommended this to help advance reading skills.

Great program and Customer Service, Go Tosh B… Tosh and Customer Service took care of my issue quickly even though it was my fault do to address change. My daughter was excited waiting for new packet. Why She so excited???? Because she loves it. Not even 4yo, already reading and spelling. Also, traces and writes her name. I'm a Teacher/Therapist. My child learns in many ways. Home Schooling has been the best for our situation. Hooked on Phonics has been the easiest program to set up and complete. Always remember when teaching, Patients is Golden.