Beware the "Easy Cancellation". Beware the "Easy Cancellation". I just received the program this week and discovered I will not be tutoring my nephew after all. I have been completely unable to cancel through the company. They don't offer cancellation as an option, so you have to go to Customer help. Then you have to deal with the bots where you're offered a menu of articles you can read. When you indicate you want to interact (not "speak") with an agent in online chat they say they will EMAIL me when an agent is available & online. LOLOLOLOL! Thank goodness I signed up through Paypal where I can manage my autopays without Hooked on Phonics' interaction because it is clear they will try to delay or avoid any cancellation.

your system stole money from us...I… your system stole money from us...I canceled the account under my email and they are saying there are 2 accounts with my email and I can only see one but the other is still being charged and now have the audacity to charge me to send back items I did not want to begin with and paid for not willingly...thieves!

We have been using this program for… We have been using this program for several months and unfortunately there has not been any change. My daughter is still struggling just as much as she was when we began. If your child has even a little bit of a struggle with phonics I don't believe I would recommend this program.

I ordered this program for my…granddaughter I ordered this program for my granddaughter who was struggling in school due to her poor reading skills. her school does not teach phonics anymore or how to sound out words they just expected her to remember to words. Hook on phonics has been amazing we work on it the entire summer it was super easy to use and they made it fun for her she greatly improved in her reading she is in the 4th grade this year has is almost where she needs to be now. I would recommend this to anyone it is the best thing I could have ever done for my granddaughter.

Shady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.