This program doesn’t engage my 4 yr old… This program doesn’t engage my 4 yr old nearly enough- and to be honest, it confuses him when he has to match sounds to a certain box when the animals indicated on those boxes DONT have the same sounds as the letters. I feel this could be improved!!

Shady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.

I really like this program but… I really like this program but sometimes it gets stuck and all the letters or words are jumbled up on top of each other and it often freezes. I was advised that downloading the lesson first would help. My child has fun reading the books that mirror the lessons and I think it has improved his confidence.

Beware the "Easy Cancellation". Beware the "Easy Cancellation". I just received the program this week and discovered I will not be tutoring my nephew after all. I have been completely unable to cancel through the company. They don't offer cancellation as an option, so you have to go to Customer help. Then you have to deal with the bots where you're offered a menu of articles you can read. When you indicate you want to interact (not "speak") with an agent in online chat they say they will EMAIL me when an agent is available & online. LOLOLOLOL! Thank goodness I signed up through Paypal where I can manage my autopays without Hooked on Phonics' interaction because it is clear they will try to delay or avoid any cancellation.

Great program and Customer Service, Go Tosh B… Tosh and Customer Service took care of my issue quickly even though it was my fault do to address change. My daughter was excited waiting for new packet. Why She so excited???? Because she loves it. Not even 4yo, already reading and spelling. Also, traces and writes her name. I'm a Teacher/Therapist. My child learns in many ways. Home Schooling has been the best for our situation. Hooked on Phonics has been the easiest program to set up and complete. Always remember when teaching, Patients is Golden.