Andrew Cunningham
GByour system stole money from us...I… your system stole money from us...I canceled the account under my email and they are saying there are 2 accounts with my email and I can only see one but the other is still being charged and now have the audacity to charge me to send back items I did not want to begin with and paid for not willingly...thieves!
Mary McGinty
GBBeware the "Easy Cancellation". Beware the "Easy Cancellation". I just received the program this week and discovered I will not be tutoring my nephew after all. I have been completely unable to cancel through the company. They don't offer cancellation as an option, so you have to go to Customer help. Then you have to deal with the bots where you're offered a menu of articles you can read. When you indicate you want to interact (not "speak") with an agent in online chat they say they will EMAIL me when an agent is available & online. LOLOLOLOL! Thank goodness I signed up through Paypal where I can manage my autopays without Hooked on Phonics' interaction because it is clear they will try to delay or avoid any cancellation.
Mari Noel
GBWorth every penny! Worth every penny!! Communication was only when needed and included very helpful tips on what my child should spend more time on. Books are so well done and activities are creative. My 4 yo knew all her letters and sounds right away after using this program, she’s already sounding out words! The app is engaging and smart, with just the right amount of repetition. I highly recommend this subscription.
Wanda Joyner
GBWould probably work better (for our… Would probably work better (for our child, at least) if there was a DVD type option. Not always having wi-fi available in our rural area, this may be helpful. For this reason, I probably won't be renewing my subscription. Thank you
G LO
GBGreat program and Customer Service, Go Tosh B… Tosh and Customer Service took care of my issue quickly even though it was my fault do to address change. My daughter was excited waiting for new packet. Why She so excited???? Because she loves it. Not even 4yo, already reading and spelling. Also, traces and writes her name. I'm a Teacher/Therapist. My child learns in many ways. Home Schooling has been the best for our situation. Hooked on Phonics has been the easiest program to set up and complete. Always remember when teaching, Patients is Golden.