CT
GBShady Company, no response Tried to purchase hooked on phonics for my 4 year old, and my order was rejected. Apparently, I had signed up with their sister company, early moments, and "contested" their subscription. After going back through my emails, I found an email from 2019 asking how I can cancel my subscription. I received a response that it was canceled and no concerns or issues were presented in that email. I don't quite understand the issue nor do I understand why I can't purchase hooked on phonics. The person in the email did not mention any issues with me canceling. That was 4 years ago so I don't recall this company at all. I'm assuming I tried a free trial, and it was not the right fit for my then 4 month old. Either way, I contacted hooked on phonics right away for additional details. Over a month later, still no response.
Erin Distad
GBWe have been using this program for… We have been using this program for several months and unfortunately there has not been any change. My daughter is still struggling just as much as she was when we began. If your child has even a little bit of a struggle with phonics I don't believe I would recommend this program.
Andrew Cunningham
GByour system stole money from us...I… your system stole money from us...I canceled the account under my email and they are saying there are 2 accounts with my email and I can only see one but the other is still being charged and now have the audacity to charge me to send back items I did not want to begin with and paid for not willingly...thieves!
Heather Vanhoose
GBReally helped my girl with autism My daughter has autism, and we had been working on reading for a awhile now. She was able to somewhat sound out words, but we were having trouble getting her to put words together to form a sentence. It was like each word was a stand alone word. When we started hooked on phonics, it is like something clicked. The sentences are starting to flow, and she is starting to comprehend what she is reading. We definitely recommend Hooked on Phonics!
Vicki Perrone
GBMy kids are not interested My kids are not interested. It’s not very interactive. It keeps repeating the same pattern. I also tried to cancel it, it shows inactive and I was still charged. Anyhow, I went in again and see, it is active in different access and when I try to cancel it, it says you signed up through the app blah blah, which I tried looking in all places there isn’t any subscription. So this isn’t a simple cancel anytime. Just so you know, it’s more of a headache than a help.