BA
GBOur bus broke down and we were stranded… Our bus broke down and we were stranded for 4 hours at a rest stop. The driver told us they were sending a mechanic and another us and that we would leave when the first one showed up. This was not the case. We had to wait well past the time the driver initially told us was the latest we would leave which caused significant problems for our group communicating with parents of our student passengers. Additionally, the DVD player wasn't working.
Holly L
GBBirthday Tour - Smooth Sailing Kelley transport booking and trip was seamless and professional. Our group was quite pleased with the driver and highly recommends the service.
Ann B
GBWedding assistance From our initial call to Kelley Transit with Orman, that was informative and pleasant, to the timely and friendly driver, Mohd, at who our extended family liked SO much they collected a second tip for him. Thank you, Kelley Transit for meeting our bridal transportation needs and exceeding our expectations with your customer service by your employees.
Lisa C
GBI have used Kelley Transit for over a decade I have used Kelley Transit for over a decade and they have always proven to be the best value when pricing trips. Their service is excellent and I have never had a problem on any trip I've taken with them. The drivers are knowledgeable about our destination (generally NYC) and dropoffs and pickups have been smooth. There are a few buses in the fleet that are older - we recently had a trip where the air-conditioning was a little fritzy and the DVD system didn't work but we survived getting to and from New York without a movie. I have two upcoming trips booked with Kelley and I will continue to use their service. Highly recommend with 4.5 stars!
Ajb
GBExpensive You guys are Expensive ! Customer Service is just normal