Ann B
GBWedding assistance From our initial call to Kelley Transit with Orman, that was informative and pleasant, to the timely and friendly driver, Mohd, at who our extended family liked SO much they collected a second tip for him. Thank you, Kelley Transit for meeting our bridal transportation needs and exceeding our expectations with your customer service by your employees.
Stephon Long
GBThe bus had a weak battery which had to… The bus had a weak battery which had to be known before sending the bus to pick us up. There was smoke coming from the vents in between the windows. The bus driver was late picking us back up. There was a leak in the roof of the bus which caused water to seep into the cabin. The bus battery died while at a rest stop which caused us to be stuck there for 3-4 hours until the issue was resolved which in turn caused me to miss work. The overall experience was horrible. I would never book a charter with them ever again!!!
Marie Herrera
ITWe was on vacation with my father We was on vacation with my father. As we are tourists we've asked the driver to remind us once we came to our bus stop. Unfortunately, he forgot to do that and we've missed a lot of time and money to get back:( Of course, it was a favour, but.. please be more attentive...
Lisa C
GBI have used Kelley Transit for over a decade I have used Kelley Transit for over a decade and they have always proven to be the best value when pricing trips. Their service is excellent and I have never had a problem on any trip I've taken with them. The drivers are knowledgeable about our destination (generally NYC) and dropoffs and pickups have been smooth. There are a few buses in the fleet that are older - we recently had a trip where the air-conditioning was a little fritzy and the DVD system didn't work but we survived getting to and from New York without a movie. I have two upcoming trips booked with Kelley and I will continue to use their service. Highly recommend with 4.5 stars!
Ajb
GBExpensive You guys are Expensive ! Customer Service is just normal