The bus had a weak battery which had to… The bus had a weak battery which had to be known before sending the bus to pick us up. There was smoke coming from the vents in between the windows. The bus driver was late picking us back up. There was a leak in the roof of the bus which caused water to seep into the cabin. The bus battery died while at a rest stop which caused us to be stuck there for 3-4 hours until the issue was resolved which in turn caused me to miss work. The overall experience was horrible. I would never book a charter with them ever again!!!

Christmas NYC Trip- AWESOME! Christmas NYC Trip- AWESOME! Let's start with the bus driver, Jackie. Amazing individual. Very familiar with the location. Bus was comfortable, clean, and roomy. I will definitely contact Kelley Transit Company for my next trip. Nancy :)

I wasn't on the bus but asked for… I wasn't on the bus but asked for feedback. Over all the experience was good. The drivers were awesome. Only problem was the WiFi didn't work and they had to make many bathroom stops, due to the fact that the bus bathroom was for urination only...

Kelley Transit has always been pretty good! Kelley Transit has always been pretty good to our robotics team. They are priced right for our robotics team. Our biggest complaint is that the WIFI has never worked on our 3 trips that we took this competition season. This was first time being offered WIFI and were excited but disappointed each time. I stopped complaining this last trip. The interior of the bus (mainly the seat headrests are starting to deteriorate at back of the bus). It is time to either upgrade the seats, have reliable WIFI or get another bus. Our Driver for the second leg of the trip (after driver swap) was fantastic and would recommend MOMO (his nickname) to everyone. He worked with us very well within DOT guideline hours and was very accommodating. Don't get me wrong Kelley is a good company but needs to improve it's buses to compete with other companies out there.

I have used Kelley Transit for over a decade I have used Kelley Transit for over a decade and they have always proven to be the best value when pricing trips. Their service is excellent and I have never had a problem on any trip I've taken with them. The drivers are knowledgeable about our destination (generally NYC) and dropoffs and pickups have been smooth. There are a few buses in the fleet that are older - we recently had a trip where the air-conditioning was a little fritzy and the DVD system didn't work but we survived getting to and from New York without a movie. I have two upcoming trips booked with Kelley and I will continue to use their service. Highly recommend with 4.5 stars!