Christmas NYC Trip- AWESOME! Christmas NYC Trip- AWESOME! Let's start with the bus driver, Jackie. Amazing individual. Very familiar with the location. Bus was comfortable, clean, and roomy. I will definitely contact Kelley Transit Company for my next trip. Nancy :)

.St. Martin's Awesome Bus Driver. We all want her again. The bus driver made our trip awesome because she was thoughtful, helpful. very accommodating for the many elderly on the bus. This Bus driver(a lady) at times went over and beyond by allowing us to get something to eat after the show because individuals needed to eat for medical reasons. She helped us with one of the individuals that got sick. willing to take her to the emergency room, thank God all worked out. All the passengers want her again and showed their appreciation by giving generously toward the tip. Saundra P. Stephenson

Wedding assistance From our initial call to Kelley Transit with Orman, that was informative and pleasant, to the timely and friendly driver, Mohd, at who our extended family liked SO much they collected a second tip for him. Thank you, Kelley Transit for meeting our bridal transportation needs and exceeding our expectations with your customer service by your employees.

Kelley Transit has always been pretty good! Kelley Transit has always been pretty good to our robotics team. They are priced right for our robotics team. Our biggest complaint is that the WIFI has never worked on our 3 trips that we took this competition season. This was first time being offered WIFI and were excited but disappointed each time. I stopped complaining this last trip. The interior of the bus (mainly the seat headrests are starting to deteriorate at back of the bus). It is time to either upgrade the seats, have reliable WIFI or get another bus. Our Driver for the second leg of the trip (after driver swap) was fantastic and would recommend MOMO (his nickname) to everyone. He worked with us very well within DOT guideline hours and was very accommodating. Don't get me wrong Kelley is a good company but needs to improve it's buses to compete with other companies out there.

Our bus broke down and we were stranded… Our bus broke down and we were stranded for 4 hours at a rest stop. The driver told us they were sending a mechanic and another us and that we would leave when the first one showed up. This was not the case. We had to wait well past the time the driver initially told us was the latest we would leave which caused significant problems for our group communicating with parents of our student passengers. Additionally, the DVD player wasn't working.