Our bus broke down and we were stranded… Our bus broke down and we were stranded for 4 hours at a rest stop. The driver told us they were sending a mechanic and another us and that we would leave when the first one showed up. This was not the case. We had to wait well past the time the driver initially told us was the latest we would leave which caused significant problems for our group communicating with parents of our student passengers. Additionally, the DVD player wasn't working.

We was on vacation with my father We was on vacation with my father. As we are tourists we've asked the driver to remind us once we came to our bus stop. Unfortunately, he forgot to do that and we've missed a lot of time and money to get back:( Of course, it was a favour, but.. please be more attentive...

Very professional and efficient Great experience with Kelley Transit. Our company manages multiple events around the country and therefore we book motor coaches on a regular basis. The experience with Kelley Transit has been positive from start to finish. Quick to provide estimates and answer questions, competitive pricing, organized and efficient contracting process and nice vehicles. I couldn't ask for more. I've already booked another charter with them in May.

Kelley Transit has always been pretty good! Kelley Transit has always been pretty good to our robotics team. They are priced right for our robotics team. Our biggest complaint is that the WIFI has never worked on our 3 trips that we took this competition season. This was first time being offered WIFI and were excited but disappointed each time. I stopped complaining this last trip. The interior of the bus (mainly the seat headrests are starting to deteriorate at back of the bus). It is time to either upgrade the seats, have reliable WIFI or get another bus. Our Driver for the second leg of the trip (after driver swap) was fantastic and would recommend MOMO (his nickname) to everyone. He worked with us very well within DOT guideline hours and was very accommodating. Don't get me wrong Kelley is a good company but needs to improve it's buses to compete with other companies out there.

We have been using Kelley Transit for … We have been using Kelley Transit for 25+ years. There has been an occasional glitch over that time period but nothing major. The office staff we deal with are very helpful and the drivers are great.