Very fast Very fast, quick response. My first order, I had boxes ordered and ready for production within minutes. In the past, I've only ordered online. I wasn't able to ask questions. I ordered through the online chat, I was able to ask all the questions I wanted and gain much more insight into box ordering. Overall, a very pleasant experience!

Fake Indian company pretending to be American Fake company pretending to be American. Cheap quality boxes. horrible customer service. Pathetic

Is it normal that they ask for your… Is it normal that they ask for your credit card information via email? Is it possible their emails system could get hacked? Just want to make sure it’s safe. Up to this point it seems legit I am just making sure I didn’t just make a mistake

Good but they rush you I had an overall good experience with Custom Box Hub. They were quick from beginning to end and I am happy with my soap boxes. My only complaint and issue I had was it really seemed so rushed. Luckily my design was simple but from beginning to end I felt rushed to provide designs, approve what was sent and never got any professional suggestions or comments. This is something that I've come to expect from professionals in having something custom made. An example would have been to have a sample printed in-house and real photos taken of it instead of mocked up. Or requesting that I confirm the dimensions of my product to ensure they fit well in the box. That being said, the product is exactly what I approved and was done quickly including shipping.

Amazing job and service I am so impressed by the quality of the final products. I'm also super satisfied with the amazing customer service they have. Sara B is my consultant and she is very helpful and kind. They did exactly what I was looking for - amazing job! My brand is classified as a high end brand and the packaging makes it justice. I will definitely keep doing business with them. Thank you so much for your great work and service.