Very fast Very fast, quick response. My first order, I had boxes ordered and ready for production within minutes. In the past, I've only ordered online. I wasn't able to ask questions. I ordered through the online chat, I was able to ask all the questions I wanted and gain much more insight into box ordering. Overall, a very pleasant experience!

Luxury Packaging for Masterpiece I had an amazing experience working with CBH. I needed a rigid box for my new collection so i reached to them and i was delighted with their professional behavior. I shared all the details regarding the type of box i needed. They asked me a a few question about the type finishes and style of the box. The whole process remain smooth. The end result i got exceeded my expectation. I was incredibly satisfied with their services and will definitely be working with CBH in the future!

Emma was extremely helpful from the… Emma was extremely helpful from the very beginning. She helped with our design dimensions and always replied to our emails promptly. She was friendly and professional. Our boxes came even better than we had imagined. We will be ordering again soon!

WORST BOX COMPANY EVER WORST BOX COMPANY EVER. Giving them a 1-Star Rating is BEYOND generous. Rather than get into a long drawn out story on all the events that transpired (lie after lie after lie after lie...) I just want to WARN YOU TO RUN LIKE HELL FROM USING THEM. Most dishonest company I have ever worked with, and I don't even know if they really are in the Dallas TX location as it took over 4 months after placing an order to arrive, AFTER sitting in CUSTOMS for over 2-1/2 months of which I wasn't even aware that my boxes were outsourced overseas. And, when they arrived, WORST PRINT JOB EVER - super pixelated images instead of using my Hi-Rez AI file.I was told that if I wanted my high res file printed, I needed to let them know ahead of time. You can't be serious!! They were. SERIOUSLY, SAVE YOURSELF A CRAP TON OF FRUSTRATION by finding a more reputable USA company. Less is not always best, you get what you pay for. •••They should be investigated for their SHADY BUSINESS PRACTICES ••• they have a fake USA address that they post on their website. Don't get duped by these Scammers. UPDATE 3/13: I had posted a negative 1 star review about them on GOOGLE with photos of the crappy print job, and Google took it down. Shame on them. People need to know how bad this company is, and telling the truth so others don't get burned is why you review a company.

Boxes turned out beautifully! We received a beautiful product from Custom Boxes Hub. I am very pleased with the end result – the soft touch finish and silver foil on the magnet close boxes turned out perfectly. My shipment did arrive in two separate sets, which I wasn't aware of, so that was a little frustrating. The boxes also shipped from outside the United States so I would plan ahead for extra time when ordering in the future. Overall, I am very happy with the product!