Good but they rush you I had an overall good experience with Custom Box Hub. They were quick from beginning to end and I am happy with my soap boxes. My only complaint and issue I had was it really seemed so rushed. Luckily my design was simple but from beginning to end I felt rushed to provide designs, approve what was sent and never got any professional suggestions or comments. This is something that I've come to expect from professionals in having something custom made. An example would have been to have a sample printed in-house and real photos taken of it instead of mocked up. Or requesting that I confirm the dimensions of my product to ensure they fit well in the box. That being said, the product is exactly what I approved and was done quickly including shipping.

THE WORST COMPANY EVER THE WORST COMPANY EVER. I ordered boxes in Oct. 2019 4 simple designs. It took 3 months to receive the boxes. Once they arrived, I found out that they were incorrect. Jeff, their employee told me "we missed a step in production" I requested a refund at that point in return they told me that they'll honor a refund if I paid to ship the useless boxes back. Instead, I gave them another try. We're In April now and I still haven't received a single box from them and they refuse to refund me. I have dealt with 6 people over the past 6 months and every time someone leaves their company i need to explain the whole scenario again! DO NOT WORK WITH THIS COMPANY YOU WILL REGRET IT!!!

Can't say enough about these guys. Can't say enough about these guys. We had a unique folder design that was different than their usual boxes. Both Sara and Sam communicated with us repeatedly to make sure it was just want we envisioned. Color matching was right on point and they were still more competitive cost-wise that others we researched.

Very fast Very fast, quick response. My first order, I had boxes ordered and ready for production within minutes. In the past, I've only ordered online. I wasn't able to ask questions. I ordered through the online chat, I was able to ask all the questions I wanted and gain much more insight into box ordering. Overall, a very pleasant experience!

Highly Recommended We placed an order of custom Kraft boxes with Customboxeshub two weeks ago and it was so smooth process of ordering and connecting with the customer support. Nathan and Sara was so professional and helpful and she delivered exceptional knowledge about the custom options of Kraft boxes. We were so relaxed after our sale rep maintained our all order.