Mike Morrison
ESIncompetent shipping, unfriendly and unhelpful customer service *Update since posting this review they have replied blaming me for putting my wrong address. The arrogance and rudeness is unbelievable. I put the correct address if they bothered to check the original invoice they will see my unit number which THEY excluded from the shipping address. Outrageous customer service. Also they stated again shipping takes up to 45 days even though I’ve repeatedly stated it was way over that time BECAUSE they messed up the address. Incompetent shipping, item took 2 months to arrive. Why? Because they didn't enter my full address on the shipping manifest which I provided when I ordered. Unfriendly and unhelpful customer service. When I contacted them after 50+ days of waiting they said "due to covid many packages are delayed so allow upto the full 45 days" I clearly stated I had waited 50+ days and in 2024 it's ridiculous they are still blaming covid for delays. In the end after 2 months of waiting my local postal company reached out to say the address they put down was incomplete. The item is correct but unforgivable mistake with the address and generic reply to my follow up email.
Justin Calabrese
GBGreat company with great communication… Great company with great communication and support.
Jonas
DKScam shop Scam shop. Didn't have the part I bought, so they just send me something else. Buyer beware.
Greg
GBParts were perfect for my watchband and… Parts were perfect for my watchband and they arrived early.
NM
GBSpeedmaster Mk40 Spring Bars Ordered spring bars for an Omega 3520.53 and 3520.50. Unfortunately the watch takes a 18mm length spring bar with a somewhat special thickness, different from other Speedmasters. The first set sent was the wrong thickness. The seller was very helpful. They promptly sent the correct bars but miscommunication with the shipping department resulted in them sending only one set. They then sent 20mm bars instead of 18mm bars. The seller's communication was great throughout the process although the shipping department seemed to have trouble sending the correct part sometimes. Eventually the seller resolved the issue and allowed me to keep all the incorrect bars as well. Overall it was a good experience since I wasn't in a big hurry.