Absolute garbage products and service Ordered a bezel insert for a Rolex 16610. The insert does not fit at all. It was no problem removing and installing the original insert but somehow they claimed that it was «impossibel» that the the replacement didn’t fit. Zero refund. Recommend you stay clear Edit: an original and genuine 16610, not a replica as implied by the seller in his comment below

Great company with great communication… Great company with great communication and support.

Excellent Product and Customer Service Purchased a $1500 diamond bezel from them and it was gorgeous. Retail stores were asking upwards of $4000. Great product, fast shipping and awesome communications. Had replies within 30minutes during business hours. Checked out there ebay store too and they have over 30,000+ positive feedback. So they are reputable, must of been just one of those customers "wes". Companies do make mistakes.

They false advertise that their bands… They false advertise that their bands fit certain Invicta watches and they don't at all. Just a bunch of liars. Big waste of time!

The item never came. It's a scam. I purchased a watch strap link, but it never came. Also the website doesn't allow you to log in. It's a scam. I regret that I should have done more research before I buy from the site. Do not buy. The owner of the website should go to jail as he/she is scaming so many people. Update: The seller is dishonest; he claimed he never sent my item, leading me to initiate a PayPal dispute due to non-shipment. His explanation was that he refrained from shipping after I initiated the dispute. Here is his email "Your order did not ship out since you paid the order and then opened up a case with PayPal about a refund. We refunded you on the order and cancelled the shipment since that is what you requested from PayPal."