SureSale

1453 3rd Street, Suite 350, 90401, Santa Monica, United States
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3.25
Based on 20 Reviews

5

45.00%

4

0.00%

3

20.00%

2

5.00%

1

30.00%
About SureSale

SureSale is the most comprehensive vehicle report a used vehicle can come with. We analyze thousands of vehicle data points including vehicle history, a comprehensive inspection and a road test, so you can get all the decision making facts before buying a car. With SureSale, you never have to worry about the car you're buying.

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Erica Harris
GB

Certification and warranty not worth the paper they are printed on UPDATE: I changed my rating from 1 star to 3 because SureSale did end up doing what was right and completely covered our warranty claim after receiving my initial review below. ORIGINAL REVIEW: We are completely disgusted with SureSale. We bought our used car in good faith based on the SureSale Certification, and the comprehensive warranty was a big selling point. We received a copy of the SureSale report, which included the 170-Point Inspection List. This list showed 'No Issues Found' for any of the components inspected. After driving the car for a couple of days, we experienced some issues and attempted to file a claim. SureSale rejected the claim stating that the issues were pre-existing. When I asked the supervisor I spoke to how the issues could be pre-existing when both of the components that required repair were checked off on the SureSale 170-point inspection list as having no issues just *10 days* before we bought the car, his response was that whoever did the inspection was wrong. Apparently SureSale doesn't do the actual inspections, the dealer does. So essentially, SureSale 'certifies' cars based on inspections they don't do themselves, and refuse to honor, making the 'certification' and warranty pretty much worthless. Too bad they didn't put half the effort into the pre-sale inspection as they did when they were attempting to avoid paying a claim. What a sham!

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Bud Hartvigsen
GB

So far i have worked 2 inspections and… So far i have worked 2 inspections and was paid promptly the following Monday. It's very helpful being able to effectively communicate with the company owner and having all of my questions answered with very little delay.

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Jim Stallman
GB

Still don't have a sale Still don't have a sale. Not even one prospect.

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Dominic Groll
GB

The inspection process is super easy… The inspection process is super easy and being able to work from home is fantastic! Everybody from sure sale has been a pleasure to work with! Thank you for the opportunity.

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Crist
GB

It is like nothing -

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