Bob Cummings
GBDouble billed me for 10 months and… Double billed me for 10 months and wouldn't refund me the $270 I overpaid. Not a very good database on top of it. STAY AWAY!! Now commenting on their message below. They know they messed and while they have refunded about $70, they still owe me $200. I spoke to them and tried to resolve this on the phone, and they admitted there was a glitch. They said I had to work it out with PayPal they said I had to work it out with Worthpoint. Months ago when I called I had to start a new account because I no longer had access to my old email address. They do not have the ability to change your email and thus if you change your email address or no longer have access to it, you have to start a new account. Convenient though how they still bill the old account - they know exactly what they are doing! They have my phone number and can call me but they would rather to comment on my feedback and do damage control to the public. All they have to do is call me and make me whole and I stop spreading the word about the reality of this bad app. Any above-board company will refund you on a double bill situation.
Lori Bushman
GBI opted in for the free trial I opted in for the free trial, I couldn't see any prices unless I paid in full for the month. Well what's the point of a free trial? I've had nothing but a disappointing experience with these guys, I won't ever let my friends or family even think about utilizing this site. Save contacting me back worthpoint, I am appalled at what I just went through today and nothing more than a true free trial would fix it.
Sal
GBWorthpoint is very disappointing Worthpoint is very disappointing. It seems 99% of their results come from ebay yet they haven't figured out how to report ebay sales results accurately. For example, if an item on ebay allows "best offers", Worthpoint doesn't show you the accepted offer. Instead they show you the price the item was originally listed at. So you never know if the price Worthpoint shows you is the actual sell price or if the sell price is actually much lower. They also don't get all the pictures from ebay (or they don't use them all). Most Worthpoint listings have just one or two pictures, but most ebay listings have more than that. This makes it very hard to draw any conclusions from the sale price because you can't see all the pictures needed to determine the condition of the item or see everything that may have been included in the lot. I've tried to discuss this with Worthpoint and it was pointless. Their staff seemed disinterested and acted like they didn't see the problem. It seems they take very lightly the sole point of their existence. They charge way too much for the quality of product they're putting out.
Customer
GBCould only see 7 prices a month Could only see 7 prices a month, total waste of money I cancelled and asked for my account to be deleted since there seems to be no way of doing it. Endless spam emails from them as well, despite opting out. Their site is also like a time warp its like something from the stone age. Imagine charging $200 per year and not investing any of that into making your site look like it's from this decade.
taryn b
GBThe website images take forever to load… The website images take forever to load when I use the price guide search. Website has been not working all day today. Apparently because they have no competition so they don't care about their subscribers at all. 2 stars because there is sadly no alternative.