Worthpoint

5 Concourse Parkway NE, Suite 2850, 30328, Atlanta, United States
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1.80
Based on 20 Reviews

5

10.00%

4

5.00%

3

5.00%

2

15.00%

1

65.00%
About Worthpoint

WorthPoint - A community dedicated to antiques, collectibles, memorabilia, and the valuation of rare items. Research and get appraisals for your antiques, collectibles, memorabilia, art, and more. What’s it Worth?

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Chris Baker
GB

legitimate, but their free 7x7 is fake Their website is legitimate & you can see past sale prices on art with descriptions just as advertised, but their 7 day or 7 views being free isn't real. As soon as you pay for the subscription they charge you, which I get b/c your accessing their database, which isn't free. If you want to see past sale prices you must pay for the $47 full access subscription & not the $28 subscription. They wouldn't get bad reviews if they just allowed you to pay a one time fee for the item you want to see.

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Bev Burelle
GB

No customer service No customer service. They behave like they hate their customers. Constant harassment, selling your info, spam. They take automatic payments 2 months in advance so if you want to cancel, the following month has already been paid but they cancel service so steal a months' subscription. They conduct their business like shysters, which pretty much tells you what they think of their 'service'.

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Josh Shaffer
GB

Worthpoint's New App Version is Terrible Worthpoint, after their new version of the app rolled out, is basically worthless. The new app is horrible. Doesn't work with biometrics, login doesn't work right half the time, which leads to Worthpoint "locking" your account, which you can only get unlocked by contacting them during business hours. App logs you out (times out) faster than any of my banking or brokerage apps. I've been a customer for almost 15 years.

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Sal
GB

Worthpoint is very disappointing Worthpoint is very disappointing. It seems 99% of their results come from ebay yet they haven't figured out how to report ebay sales results accurately. For example, if an item on ebay allows "best offers", Worthpoint doesn't show you the accepted offer. Instead they show you the price the item was originally listed at. So you never know if the price Worthpoint shows you is the actual sell price or if the sell price is actually much lower. They also don't get all the pictures from ebay (or they don't use them all). Most Worthpoint listings have just one or two pictures, but most ebay listings have more than that. This makes it very hard to draw any conclusions from the sale price because you can't see all the pictures needed to determine the condition of the item or see everything that may have been included in the lot. I've tried to discuss this with Worthpoint and it was pointless. Their staff seemed disinterested and acted like they didn't see the problem. It seems they take very lightly the sole point of their existence. They charge way too much for the quality of product they're putting out.

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Bob Cummings
GB

Double billed me for 10 months and… Double billed me for 10 months and wouldn't refund me the $270 I overpaid. Not a very good database on top of it. STAY AWAY!! Now commenting on their message below. They know they messed and while they have refunded about $70, they still owe me $200. I spoke to them and tried to resolve this on the phone, and they admitted there was a glitch. They said I had to work it out with PayPal they said I had to work it out with Worthpoint. Months ago when I called I had to start a new account because I no longer had access to my old email address. They do not have the ability to change your email and thus if you change your email address or no longer have access to it, you have to start a new account. Convenient though how they still bill the old account - they know exactly what they are doing! They have my phone number and can call me but they would rather to comment on my feedback and do damage control to the public. All they have to do is call me and make me whole and I stop spreading the word about the reality of this bad app. Any above-board company will refund you on a double bill situation.

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