TOTALLY ROGUE PLATFORM. TOTALLY ROGUE PLATFORM. I cancelled my subscription within one hour of signing up having completed just one search that returned absolutely no information. When you sign up for the FREE TRIAL they take the first months subscription. I’ve requested a refund within there terms and conditions, but no response. I’ve been emailing Worthpoint everyday for a week, but no response at all. Don’t go near this ROGUE PLATFORM.

No customer service No customer service. They behave like they hate their customers. Constant harassment, selling your info, spam. They take automatic payments 2 months in advance so if you want to cancel, the following month has already been paid but they cancel service so steal a months' subscription. They conduct their business like shysters, which pretty much tells you what they think of their 'service'.

It's not a bad site to use It's not a bad site to use. It was pretty easy to try out the free trial and then cancel. I didn't need it but for a few items to research. It's pretty standard for most services to have free trials that you need to cancel before charging.

Worthpoint's New App Version is Terrible Worthpoint, after their new version of the app rolled out, is basically worthless. The new app is horrible. Doesn't work with biometrics, login doesn't work right half the time, which leads to Worthpoint "locking" your account, which you can only get unlocked by contacting them during business hours. App logs you out (times out) faster than any of my banking or brokerage apps. I've been a customer for almost 15 years.

Double billed me for 10 months and… Double billed me for 10 months and wouldn't refund me the $270 I overpaid. Not a very good database on top of it. STAY AWAY!! Now commenting on their message below. They know they messed and while they have refunded about $70, they still owe me $200. I spoke to them and tried to resolve this on the phone, and they admitted there was a glitch. They said I had to work it out with PayPal they said I had to work it out with Worthpoint. Months ago when I called I had to start a new account because I no longer had access to my old email address. They do not have the ability to change your email and thus if you change your email address or no longer have access to it, you have to start a new account. Convenient though how they still bill the old account - they know exactly what they are doing! They have my phone number and can call me but they would rather to comment on my feedback and do damage control to the public. All they have to do is call me and make me whole and I stop spreading the word about the reality of this bad app. Any above-board company will refund you on a double bill situation.