Worthpoint's New App Version is Terrible Worthpoint, after their new version of the app rolled out, is basically worthless. The new app is horrible. Doesn't work with biometrics, login doesn't work right half the time, which leads to Worthpoint "locking" your account, which you can only get unlocked by contacting them during business hours. App logs you out (times out) faster than any of my banking or brokerage apps. I've been a customer for almost 15 years.

Cancelled subscription still got billed no refund frm WP Cancelled subscription, got email from them acknowledging cancellation. They continued to then bill my Amex card. I did not notice for many months. Contacted Worthpoint, they said too bad they would not refund as it had been over 90 days. After contacting Amex and sending proof of cancellation, Amex only partially refunded some months. Many would call that fraud!

Worthpoint is very disappointing Worthpoint is very disappointing. It seems 99% of their results come from ebay yet they haven't figured out how to report ebay sales results accurately. For example, if an item on ebay allows "best offers", Worthpoint doesn't show you the accepted offer. Instead they show you the price the item was originally listed at. So you never know if the price Worthpoint shows you is the actual sell price or if the sell price is actually much lower. They also don't get all the pictures from ebay (or they don't use them all). Most Worthpoint listings have just one or two pictures, but most ebay listings have more than that. This makes it very hard to draw any conclusions from the sale price because you can't see all the pictures needed to determine the condition of the item or see everything that may have been included in the lot. I've tried to discuss this with Worthpoint and it was pointless. Their staff seemed disinterested and acted like they didn't see the problem. It seems they take very lightly the sole point of their existence. They charge way too much for the quality of product they're putting out.

The website images take forever to load… The website images take forever to load when I use the price guide search. Website has been not working all day today. Apparently because they have no competition so they don't care about their subscribers at all. 2 stars because there is sadly no alternative.

Have been selling on eBay for over 20… Have been selling on eBay for over 20 years--at times while researching an item, in effort to establish a realistic worth, I end up at Worthpoint. Having submitted in excess of 80,000 photographs for my 20 year user ids on eBay, not unusual for me to see a photo of an item which I had posted years ago. What allows Worthpoint to sell my photos ?