The leasing agent isn't up to date The leasing agent isn't up to date. I was given a lot of incorrect information and not given accurate information until AFTER I signed the lease and paid my money. One reserved parking spot is guaranteed per my lease yet I have nowhere to park my car.

Great management -

They are rude to their rental.......should be close down.......and properties owned by Karya!!!!! They are rude to their rental. Don't fix nothing. The a/c and heat always out. Water links from their ceiling. Take for ever to do anything. Apartments have mold in them. Talk to you like you a nobody. If you do a walking around and the rentals for a survey these apartments will get close do right along with Diamond Hill. Quick to take your rent money but don't t fix nothing in return. Wash rooms don't work good take your money and soda water machines don't either. Four killings was in there when I live there only one was on the news. People out these left and right. The office people is cool with that. They don’t care about your safety at all. But give the worker free apartments add they utilizes bills on your rent and make sure their apartments is token care of but what about everyone else??? I had made so many reports about my apartment to get fix and they didn't send anyone to fix it. No way my kids and I should have been the cold with no heat in the winter 2017 and no air in spring or summer 2018. Mold in my living room on the ceiling and maintenance man said it mold right there. Water coming out my vent. I was there though Housing For Harvey wish I didn't move into these apartments at all. Would given no stars but had no choose!!!!!

Don't bother. While I have made great friends and helped create a sense of community here, for the most part the management and maintenance is very poor.

Could've been better Their leasing staff are nice but not efficient. I had an upstairs neighbor couple that physically fought almost daily and I had to call the cops several times. After telling the office and showing them the broken window they did nothing including leaving the window broken and the fighting continued. As a single female I felt unsafe. They also closed the pools for the majority of the summer and did not send a notice before or during. I called to ask when they would be open and was on hold for 20 minutes. The person who transferred me told me it was someone elses job to answer about the pool. The best thing about the apartment is that your place comes with electricity and they have renovated models that are nice. The worst for me is that after debugging my place twice roaches were still coming through the walls from the sink, behind the stove, and the fridge.