Candace R.
GBReputable Watch Company Best customer service ever! I would give ten stars if I could. Dennis at Goldwatchco bent over backwards to accommodate us. My husband ordered me a Mens Rolex TT Datejust for Christmas. Bless his heart he tried, but ordered the wrong watch. Dennis had no problem exchanging out the watch and even paid for return shipping. Dennis then went above and beyond after we got the second watch...and I changed my mind and wanted a different dial (yes, I am a bit of a pain). Dennis once again sent a return label (no cost to us) and exchanged watches for us without any problem. I now have my perfect dream Rolex and will be back to get my 41mm Datejust for next Christmas! Not many places offer this type of exceptional customer service along with fantastic pricing. I literally checked online watch companies and pricing for almost a year before making this purchase. Reputation and cost wise Goldwatchco can not be beat. Thank You Dennis & Goldwatchco!
Andy
GBFraudulent company Fraudulent company, sent me a broken watch and claimed they never received my return.
Teresita Chavez
GBDON'T DO ANYWHERE ELSE FOR PRE-OWNED ROLEX Hands down, do NOT go anyplace else to purchase a pre-owned Rolex! I did extensive research for almost 2 months on the Internet and in person, and after all was said and done, I decided to buy from this store. What an incredibly awesome experience! They were extremely fair and when I picked up my Yachtmaster yesterday, it absolutely looked brand new! Kudos to my salesman, Sam Edwards, who was just GREAT! I will certainly be recommending Goldwatchco to anyone I know that may be in the market for a pre-owned Rolex. This was truly an amazing experience, and when you are spending thousands of $$$, you have to make sure you are dealing with an honest, professional, and reputable company. Goldwatchco is all of that and more!
George Meredith
GBI attempted to purchase a watch from…Gold Watch Company I attempted to purchase a watch from this company, via Amazon. Despite getting pre approval from American Express, they were unable to complete the transaction. This had me wondering about this company...where there’s smoke, there’s fire! Just bought a new vehicle for almost ten times the money and it was a much faster, easier and better transaction. Watch what they are doing. I get concerned that their effort might have elements of a scam to secure personal financial information
Jennifer C
GBSTAY AWAY from this company STAY AWAY from this company, they’re a bunch of scammers! I was buying a watch from them on chrono24, it takes them over 24 hours to make a response to any message. They agree to the sale and then I go to purchase and they raise their price $2000. When I respond to their message they then decline the correct amount and ignore the message. They have wasted my time for over a week and a half trying to buy a watch for my husband for our 10th anniversary. Thanks for your terrible service, you’re the worst jeweler I have ever encountered. STAY AWAY FROM THESE SCAMMERS!!!!!!! If I could give you negative stars I would.