I was suppose to have a pickup on April… I was suppose to have a pickup on April 5th between 2:30 and 3:30 and they never showed up. When I called they made some excuse about being backed up…bull…now today is April 6th and the pickup time was between 9:30 and 10:30 . It is 11:00 and no one has shown up yet. I will not be using Salvation Army ever again in life

RUDE Absolutely resent being told my sofa was grubby on the arms when it could have been sold over and over again but decided to give to a good cause, it was in excellent condition you need to give these obnoxious young lads customer training. It just felt he was doing me a favour and not me trying to help you raise money for charity. Used other charities before that were very appreciative. Sorry SA never again.

Shocking prices often dearer than new… Shocking prices often dearer than new and staff attitude. They’ve got a guy at Berwick Salvation Army who values the stuff they get for free. Anything really valuable where does it go? Reportedly to an auctioneer in Alnwick I’m told. They get given three factory units that are filled basically with sh 1 t. Disgusting. We only use the Hospice charity shop in Berwick and the charity shop in Eyemouth by the pool.

Wasting people’s time for collection.Don’t call them Wasting people’s time for collection. Numbers of funny rolls, expecting things that mostly unable in sydney, such as providing parking for big truck. drive way is not good for stopping,they do not using side ally . Items must be dismantled …....at collection day without informing by causing parking space cancelling! They may living in moon or villages and don’t have any idea about sydney. What a time waster.

Rendered donation useless. We had a name brand mattress to donate… We had a name brand mattress to donate that was only eight months old and taken very well care of that cost us $1500.00. This mattress looked brand new, We even covered and put something under it to store it until Salvation Army could come pick it up. When they picked it up they threw it in the back of the truck and Slid it to the front. When they lifted it up , it was completely black and unusable. My wife wound up in tears. This completely changed my view of the salvation army. We will find another way to donate.