I was suppose to have a pickup on April… I was suppose to have a pickup on April 5th between 2:30 and 3:30 and they never showed up. When I called they made some excuse about being backed up…bull…now today is April 6th and the pickup time was between 9:30 and 10:30 . It is 11:00 and no one has shown up yet. I will not be using Salvation Army ever again in life

I went on trustpilot to get reviews I went on trustpilot to get reviews for The Salvation Army with a view to donate on a monthly basis. I am in total shock. Previously I thought The Salvation Army was a wonderful charity and appeared to do much good for so many, but to read reviews and find that 80% of the reviews were one star is appalling and also upsetting. Has the Salvation Army ethos always been so dreadful or is it only recently that this terrible state of affairs has occurred. I have given money in the past on an ad hoc basis, but decided I wanted to give regularly every month, having read all these awful reviews, I will no longer consider donating any money to this charity.

Brash Obnoxious Dumfries boss woman! The Dumfries donation branch on Glasgow Road manager is an absolute nightmare to be around when visiting. A loudmouth manic bigot who seems to think that people actually have any desire to look or listen to her... disgusting!

Shocking prices often dearer than new… Shocking prices often dearer than new and staff attitude. They’ve got a guy at Berwick Salvation Army who values the stuff they get for free. Anything really valuable where does it go? Reportedly to an auctioneer in Alnwick I’m told. They get given three factory units that are filled basically with sh 1 t. Disgusting. We only use the Hospice charity shop in Berwick and the charity shop in Eyemouth by the pool.

RUDE Absolutely resent being told my sofa was grubby on the arms when it could have been sold over and over again but decided to give to a good cause, it was in excellent condition you need to give these obnoxious young lads customer training. It just felt he was doing me a favour and not me trying to help you raise money for charity. Used other charities before that were very appreciative. Sorry SA never again.