Efficient structure and clarity of web… Efficient structure and clarity of web site. One compliant: You should not claim "registered owner" in the list of info to be presented on the search because you can never report auto registered owner info by law, so it will never be "if available."

While my experiecne on… While my experiecne on Recordsfinder.com was actually something I would rate 1 star (it was confusing and promised me things it could not give), I gave 5 stars because Rhea, provided such an easy quality customer service experience for me, and she deserves 5 stars.

I got refunded for my last subscription… I got refunded for my last subscription charge. He kept a cool head and wanted no smoke lmao. Im not happy that all customer service people [including myself] in life are told to explain the policy states why we are charged for a subscription. But you need to change your policy to reflect last customer usage. [Retail credit cards] DO do that and will reimburse you. It sucks customers have to be stressed out and become "agressive or angry or unsatisfied" just to get compliance with a refund. Do better. I understand if someone has used it within 30 days but i accidentally allowed the subscription. It was an accident.

Excellent Follow-up Rowena did an great job following through with my issue. I was unable to login to my account and none of the information lined up with what I had on file. Rowena was able to help identify the card on file was a digital card and able to help me get access back to my account. This required lots of follow-up on her part and even a call back to me once she had an answer. Rowena was very friendly and as a hiring manager I would hire her for my organization based on her performance.

I had some reoccuring charges i didnt make...… I had some reaccuring charges I didn't make on my bank statement and instead of making me dispute it with my bank, inwhich could take days even weeks to settle, Records Finder refunded me the amount that was charged to my bank on my account. With a little info I gave Records Finder, we were able to come to a speedy resolution. They were very professional, efficient, and considerate. All around they score in my opinion all the stars.