Similar to another review - great...until they weren't. Similar to another review, had a vastly different experience recently from a previous experience... 2 yrs ago it was great - this time I tried to cancel a delivery the same day I ordered due to an unforeseen issue and ended up getting charged a $210 fee. The sales person stated "I go home at 3pm so I didnt see or hear your phone call, text and email" that was sent between 3:30pm and 4pm the day before the delivery was originally scheduled. (same day I placed the order...) this was the contact information and email I was directed to use with the contract and calls. Their contract even states that their business hours are 7am to 5pm, but they refused to remove the fee. On top of that, the sales person texted me the following morning at 6am stated he had are received the messages and would make sure the delivery was cancelled. At 9am the delivery shows up with the dumpster which was supposed to be cancelled so we told them to take it back since we had cancelled. The driver admitted that they had "communication issues" and did not get a message. Long story short, I had documentation of all the above and they still refused to remove the fee. Not a client friendly business! beware!

Need to improve communication We recently got our second dumpster rental with Discount Dumpster, expecting great service like the first time... we experienced the complete opposite. They had terrible communication, delivered the dumpster a day early and to the wrong house. When we reached out to them regarding all these issues we had two people state they would be talking with management and we would hear back... we never heard back. Long story short we will not be using discount dumpster again since there are dozens of other options in the Denver area.

Dumpster did arrive Edit Sunday 4/21/24: called Monday and Tuesday, spoke with someone but couldnt get much more than "I'll check on it" and then Wednesday 6am we hear it being dropped off. Im happy we finally got the dumpster, but the lack of communication sure made it a rough experience and made scheduling any help with the project we needed the dumpster for impossible and without knowing if we still had a week from drop off, we busted our butts after work each day JUST in case they picked it up Friday as per original scheduling because again, no communication. Scheduled a dumpster March 26th to be delivered friday April 12th. Called 4:45p on the 12th to ask about latest delivery. They couldn't say as the driver should contact us themselves but never did. It's now 3p Saturday the 13th and there's no way to contact anyone about anything because Discount Dumpster is closed weekends. Really makes these scheduled projects hard to complete and now likely won't have any info or resolution until Monday at the earliest. Will update review with conclusion.

Had a restricted work area in an… Had a restricted work area in an alleyway to navigate and set a dumpster in. Was not sure how to proceed with project. Actually did not think possible. I am so thankful that I was put in touch with Ross. He was very helpful with options. The delivery driver was also very professional and competent with placing the dumpster where needed. Thanks to you a successful conclusion of the project. I recommend. Everett, Washington 98201

Excellent! Could NOT have been a better experience. Everything went off exactly as was discussed. You all were communicative through the process. I am extremely pleased with the service, process and entire transaction. Thanks and we look forward to using your services for our event next year.