Jeremiah Turco
GBMost of my dealings with Discount… Most of my dealings with Discount Dumpster were very good. Only have one issue... when I asked for a call back I could only get text messages. I know that I actual phone call would have allowed us to have better communication.
Berthoud, CO Homeowner
GBGreat service at a fair price Your customer service agent (Ross) was polite, knowledgeable, and eager to help with the needs of my particular situation. Drop off was prompt and the driver was skilled and respectful of the property. Pickup was also prompt and within the promised appointment time (as was the delivery). I can see why my neighbor recommended you when asked about his rental from you folks earlier. All in all, a pleasant. professional experience. I would gladly recommend you to others. Thanks!!!
National Coatings
GBWonderful service, very prompt! Every person I worked with during the process was wonderful. We originally ordered one dumpster and had to call back to order two more. Service was prompt and very well communicated if there were any changes. They made every effort to ensure we could get the dumpsters as quickly as possible. A big thank you to Ethan who helped coordinate our orders.
Steve Paolucci
GBSimilar to another review - great...until they weren't. Similar to another review, had a vastly different experience recently from a previous experience... 2 yrs ago it was great - this time I tried to cancel a delivery the same day I ordered due to an unforeseen issue and ended up getting charged a $210 fee. The sales person stated "I go home at 3pm so I didnt see or hear your phone call, text and email" that was sent between 3:30pm and 4pm the day before the delivery was originally scheduled. (same day I placed the order...) this was the contact information and email I was directed to use with the contract and calls. Their contract even states that their business hours are 7am to 5pm, but they refused to remove the fee. On top of that, the sales person texted me the following morning at 6am stated he had are received the messages and would make sure the delivery was cancelled. At 9am the delivery shows up with the dumpster which was supposed to be cancelled so we told them to take it back since we had cancelled. The driver admitted that they had "communication issues" and did not get a message. Long story short, I had documentation of all the above and they still refused to remove the fee. Not a client friendly business! beware!
Jeffrey Hutchinson
GBThe delivery driver for DD was very professional The delivery driver for DD called me before dropping off the dumpster and was very professional. After we filled the container up, DD came and picked it up with no issues, even though we were not at home at the time.