Steve Paolucci
GBSimilar to another review - great...until they weren't. Similar to another review, had a vastly different experience recently from a previous experience... 2 yrs ago it was great - this time I tried to cancel a delivery the same day I ordered due to an unforeseen issue and ended up getting charged a $210 fee. The sales person stated "I go home at 3pm so I didnt see or hear your phone call, text and email" that was sent between 3:30pm and 4pm the day before the delivery was originally scheduled. (same day I placed the order...) this was the contact information and email I was directed to use with the contract and calls. Their contract even states that their business hours are 7am to 5pm, but they refused to remove the fee. On top of that, the sales person texted me the following morning at 6am stated he had are received the messages and would make sure the delivery was cancelled. At 9am the delivery shows up with the dumpster which was supposed to be cancelled so we told them to take it back since we had cancelled. The driver admitted that they had "communication issues" and did not get a message. Long story short, I had documentation of all the above and they still refused to remove the fee. Not a client friendly business! beware!
Mark Kordonowy
GBExcellent service. Highly recommended. Delivered and pick up on time. Driver set the dumpster exactly where it was needed. Great service. Less expensive then the WM. Neighbors have used them at least 3 times for a remodel. Highly recommended.
Tyler
GBNeed to improve communication We recently got our second dumpster rental with Discount Dumpster, expecting great service like the first time... we experienced the complete opposite. They had terrible communication, delivered the dumpster a day early and to the wrong house. When we reached out to them regarding all these issues we had two people state they would be talking with management and we would hear back... we never heard back. Long story short we will not be using discount dumpster again since there are dozens of other options in the Denver area.
Craig Jacobs
GBExcellent! Could NOT have been a better experience. Everything went off exactly as was discussed. You all were communicative through the process. I am extremely pleased with the service, process and entire transaction. Thanks and we look forward to using your services for our event next year.
Tony
GBHad a restricted work area in an… Had a restricted work area in an alleyway to navigate and set a dumpster in. Was not sure how to proceed with project. Actually did not think possible. I am so thankful that I was put in touch with Ross. He was very helpful with options. The delivery driver was also very professional and competent with placing the dumpster where needed. Thanks to you a successful conclusion of the project. I recommend. Everett, Washington 98201