Tyler
GBNeed to improve communication We recently got our second dumpster rental with Discount Dumpster, expecting great service like the first time... we experienced the complete opposite. They had terrible communication, delivered the dumpster a day early and to the wrong house. When we reached out to them regarding all these issues we had two people state they would be talking with management and we would hear back... we never heard back. Long story short we will not be using discount dumpster again since there are dozens of other options in the Denver area.
Craig Jacobs
GBExcellent! Could NOT have been a better experience. Everything went off exactly as was discussed. You all were communicative through the process. I am extremely pleased with the service, process and entire transaction. Thanks and we look forward to using your services for our event next year.
Renee
GBA+ all around! We had the pleasure of working with… We had the pleasure of working with Jason to rent a dumpster recently. Jason was professional, thorough, and efficient in all of our interactions. He was true to his word with the dumpster showing up on the day promised and in good, clean condition. The driver who dropped off and picked up the dumpster was also friendly and customer-service oriented. The final charges were as promised. Overall, a very positive experience. I would highly recommend Discount Dumpster to others. Thank you!
William McDonald
GBFound the Discount Dumpster LLC online Found the Discount Dumpster LLC online. They replied with an online quote request April 10. A rep by the name of “Tanner” texted me a reply and quote based on my specifications ($485.00 for 14 days). 10 / 12-yard dumpster to be put on side drive and not in street to be delivered on April 22. April 15 terms were agreed upon and payment was issued on Visa card. On April 16 Tanner texted that they could not put it in the side drive. I assured him I have had dumpsters in there before and sent him a pic of the drive with my car in it. On April 17 I was called that the dumpster was at my home. I informed both the driver and Tanner it was too early. Delivery date was to be April 22. Apologies were received and the use of the side drive was reinforced. April 22 the dumpster was on site, but the driver once again insisted it had to go into the street. Back and forth between the drivers dispatch and Tanner were texed and phone calls were made. The driver’s company, Ravenswood Disposal Inc. canceled the order and the dumpster left. I informed Tanner I wanted a refund to my Visa card, and I was going elsewhere. I was informed originally it was being taken care of. Then I was informed a refund was being issued. On April23 a refund of $200.00 was issued to my Visa card. Contacted Chase and they are helping me to recover the remaining $285.00. Text thread and receipts attached. After contacting Chase / Visa of my problem; Chase informed me that the $200 was NOT a refund but another withdraw. Texted Tanner as to why the extra charge, I was informed that it was another fee for a "Dry Run". (???) I did not cancel the order, Ravenswood Disposal did. I did not authorize the additional withdrawal from my Visa Card. I have screened shot the text thread for proof of my claim. Do NOT use Discount Dumpster LLC. They make promises, fail to keep them and charge you for the privilege. If I could issue a zero-star review, I would.
Tony
GBHad a restricted work area in an… Had a restricted work area in an alleyway to navigate and set a dumpster in. Was not sure how to proceed with project. Actually did not think possible. I am so thankful that I was put in touch with Ross. He was very helpful with options. The delivery driver was also very professional and competent with placing the dumpster where needed. Thanks to you a successful conclusion of the project. I recommend. Everett, Washington 98201