Darrell Brown
GBA GOOD EXPERIENCE The people who dropped it off and picked it up were friendly and knowledgeable. The dumpster was as described and very adequate for the task. The company policies are stated clearly and the expectations are spelled out. The entire process was simple and stress-free.
Steve Paolucci
GBSimilar to another review - great...until they weren't. Similar to another review, had a vastly different experience recently from a previous experience... 2 yrs ago it was great - this time I tried to cancel a delivery the same day I ordered due to an unforeseen issue and ended up getting charged a $210 fee. The sales person stated "I go home at 3pm so I didnt see or hear your phone call, text and email" that was sent between 3:30pm and 4pm the day before the delivery was originally scheduled. (same day I placed the order...) this was the contact information and email I was directed to use with the contract and calls. Their contract even states that their business hours are 7am to 5pm, but they refused to remove the fee. On top of that, the sales person texted me the following morning at 6am stated he had are received the messages and would make sure the delivery was cancelled. At 9am the delivery shows up with the dumpster which was supposed to be cancelled so we told them to take it back since we had cancelled. The driver admitted that they had "communication issues" and did not get a message. Long story short, I had documentation of all the above and they still refused to remove the fee. Not a client friendly business! beware!
Jeffrey Hutchinson
GBThe delivery driver for DD was very professional The delivery driver for DD called me before dropping off the dumpster and was very professional. After we filled the container up, DD came and picked it up with no issues, even though we were not at home at the time.
Keven Blue
GBDown Right Beautiful!! Down Right Beautiful!!! I’m glad my contractor referred you!! A little pricey for me the lil guy…. But Down Right Beautiful!!! Great 👍🏿 customer service/ Great 👍🏿 drop off guy / Down Right Beautiful!!! From the phone call all the way through!!! Down Right Beautiful!!! P.s. I mean Damn Right Beautiful!! Thx 🙏🏿 Folks!!!
Greg Fanger
GBThis company knows what customer… This company knows what customer service is all about. We just sold our construction company that we had for 41 years and we've worked with thousands of contractors. Jason is trustworthy, professional and friendly. I didn't pick his company because they happened to be the least expensive, it was his reputation of being dependable.