Sandra Lambert
GBSatisfied with the outcome. We used this company two times. The first time we had no trouble, they did a great job of dropping off the dumpster rental and picking it up. Then we were moving homes and decided to rent from them again. We kept the dumpster for two weeks. We knew the rules about what to put in and not to put in the dumpster. Well, they picked up the dumpster and claimed we put in two mattresses that they charged 95.00 a piece for. We immediately asked for pictures of said mattresses. No pictures could be provided. Don't you think if you are going accuse a customer of wrong-doing, you would take pictures? I am altering this review as finally the customer service worked with us to come to an agreement. We asked that they change their policy and have all their drivers take a picture of "not allowed" items before taking the stuff to the dump. They said they would consider that recommendation. We are now feeling better about the outcome of this ordeal
Jim Lara
GBThe personal experience and prompt… The personal experience and prompt service was over the top. I needed 3 consecutive 30 yard dumpsters for a major project and Jerrome, my contact person was in direct communication with me throughout the entire process. I would highly recommend this company to anyone in need of a dumpster, or any of their services. For sure I’ll use them in the future.
Michael Alday
GBMy Dumpster was NOT Removed multiple… My Dumpster was NOT Removed multiple days after it was contractually agreed upon. Customer service representatives are polite until they are presented with a situation where they have to do more work than answer one phone call. I lost about a week worth of work, not being able to use my own Driveway, and this company did nothing but shrug their shoulders when I would call them to ask why it had not been removed, per our contract. They obviously do not care what contract they had with me. I can only imagine how many other customers they have done this to. ON TOP OF THIS...we had tons of rain days after the dumpster should have been removed, AND they charged me for an overage fee. Adding insult to injury. I would recommend that NOBODY use this company for their dumpster needs. There are plenty of other choices I'm sure out there. Save yourself the headaches and avoid Dumpster Rental Enterprises LLC, unless you want to be at their mercy and have a similar experience that I recently had.
Julie Bostrom
GBGreat Service!! From their customer service staff to delivery and then pick up, the process was smooth and efficient. Everyone I spoke to were professional and so helpful. We needed our dumpster the same day, and they were able to accommodate our request and delivered it in a few hours. The staff are very communicative and so easy to work with. Will definitely use their service again!!
K. David Ladage
GBBest Service Around I have used a dumpster service in this area before. So when I needed to do this again, I reached out to them. they were a bit short on the phone, had jacked up their pricing, and actually had no available units at the time. It was a frustrating call. So I called Dumpster Rental Enterprises. I had a cheerful experience on the phone, was provided a few options for next-day delivery, and received a friendly email reminder of the process for scheduling the pickup. When it was time to make that schedule, it was a smooth and simple process and I received confirmation almost immediately. All of my interaction with this company has been top-notch and professional. If I need to do anything like this again, I know who I will be calling.