Do Not Recommend f you go with this company, they may knowingly give you a non-functional port a potty, fail to respond to your calls, take your payment, lie to you, and refuse refunds. Additionally, it will likely sit on your property for days after the event - ours remained there 4 days after it was supposed to be picked up. We ordered a flushable porta potty for our wedding ceremony. A porta potty was dropped off the day before. The flush was not working. We called, and were told to "figure it out," and that no one in the office could currently assist us. We asked to get the situation fixed the next day prior to when our guests arrived and requested to have someone call or come out to fix it - no one did. They claimed to have called; however, this was a lie. I assumed that we would be refunded for the flushable option, since we did not receive it; however, the people we spoke with were disrespectful, rude, and condescending. When I asked to speak with a manager, I was told he was "not ready to speak with me." They informed us via email that we were just "unable to get it working properly," and therefore would not refund us any money. However, when the delivery man came back to pick up the porta potty (same person who dropped off), he told us that he had informed the office at Porta Potty direct that it was not working after drop off, and offered to bring out another one- they told him no. We were blatantly lied to and ripped off. I usually don't write negative reviews, but I've never experienced worse service, or have had a company behave in such an unprofessional and condescending manner toward their customers.

Amazing service! I will refer to others for sure I reserved a Mobile restroom trailer for my wedding and I cannot express how impressed I am with the exceptional service from the moment I reserved the unit, the experience was seamless and stress-free. The restroom trailer was delivered right on time, just as promised. The unit was not only impeccably clean but also beautifully designed, adding a touch of elegance to our event. It truly exceeded my expectations. I want to extend my heartfelt gratitude to Peter, the sales representative, for his outstanding professionalism and attention to detail. He guided me through the entire process, answering all my questions and ensuring I had exactly what I needed for my special day. I also want to commend our driver, whose name unfortunately escapes me, for his punctuality and professionalism. He handled the delivery and setup with precision, leaving no room for any concerns. I highly recommend them to anyone in need of top-notch restroom facilities for their events. Thank you, for being a crucial part of making our wedding day perfect

trust your gut After reading reviews, I was hesitant to go with this company due to them not honoring what was agreed to. However, I did end up choosing them because they had the only VIP restroom at a reasonable price with no deposit required and I wrongfully concluded that other people's negative experience was not going to happen to me because either it occured in a different state, or because it was still Covid supply chain stuff...... but i was totally wrong..... of course as my gut warned me about, they called the day before my daughters wedding reception claiming that the VIP restroom was damaged during transportation at that they would not have one..... well you can imagine any dad's response to this was not favorable. They offered to replace it with a lesser restroom but no way was I going to give a penny of my business.

Canceled three deluxe rentals the day… Canceled three deluxe rentals the day before a wedding. Avoid at all costs.

When it works its good When it works its good, however for five odd months of usage the portable restroom haven't changed in any aspects. Its definitely worth renting portable restroom from Porta Potty Direct.