I never received this product There was some confusion about what was ordered, but as soon as they found out they immediately shipped the right one with a return label for the wrong one. It was so easy and I love my new crossbody

Wow! Better than expected! I was shopping for the perfect purse. I came across thie Lux Lair website and found exactly what I was looking for. A beautiful brand new bag at a better than market price! Thank you! It's beautiful!

Gucci 255697 Hi. I must begin by saying that I was very well attended by Victor, that the scholarship arrived on the correct term. It was personal, the store LuxLair was very correct with me, it is reliable, but I was very disappointed with the bag material. Nothing with the store. I think I would buy again, but I would ask for photos of the product before making the purchase. I am disappointed with the product. I made a purchase with them from this gucci boston bag, and my friend who brought it to me from the US (I live in Brazil) handed me the bag today. I confess that I am a little disappointed and I even doubt the authenticity of the bag. the material looks plastic, it is not leather. I wanted to know if I can return the bag here in Brazil, because I was really disappointed with it. it came with a piece of cloth inside the leather (I did not understand what). Anyway, I would like more information from you about the model of this bag and how i can return :(

Excellent customer service Excellent customer service. I thought I had wrong order. Felt so bad of how I acted towards gentleman on phone. He was very polite, offered to give me extra 10% off order. Felt so bad and was so impressed with the service I ended up buying something double the price of original order. Would def order again.

Authentic Gucci Wallet, Fast Shipping, Great Customer Service Having never heard of Lux Lair before, I was hesitant to purchase a Gucci wallet, but I decided to go for it because it was the best deal I found online and when I spoke to one of their customer service reps, I felt reassured my transaction would go smoothly. My wallet arrived in only 3 days, and I'm happy to say it's authentic. I've owned many Gucci wallets in the past and this is one of my favorites. I'm very satisfied with my purchase, and I highly recommend them!