My Micheal Kors purse I was looking for a bucket style purse and couldn’t find one on the different online website, but I found the Micheal Kors bucket purse I was looking for through Lux Lair and for the right pice, I order one but I reorder another one, I love love my pure. Thank you Lux Lair. It is everything.

Excellent customer service Excellent customer service. I thought I had wrong order. Felt so bad of how I acted towards gentleman on phone. He was very polite, offered to give me extra 10% off order. Felt so bad and was so impressed with the service I ended up buying something double the price of original order. Would def order again.

I never received this product There was some confusion about what was ordered, but as soon as they found out they immediately shipped the right one with a return label for the wrong one. It was so easy and I love my new crossbody

Successful outcome At first I was having difficulties with exchanging my items. However everything was resolved. 1 they communicated well with email . But then they went an extra Mile and someone by the name of Viktor called to ensure I understood what was going on with the existing exchange. That melt my heart even the stores where I have spent over 2000 on one item had never went the extra mile. I love their item I will continue to shop here and refer friends and family. Thank you

Not speaking to anyone is useless for… Not speaking to anyone is useless for me, this system is prefect. Ordered wrong sz made contact & the situation was handled better than going to a department store. 10 stars if it was available