TMA and Switchback need a higher scale TMA and Switchback need a higher scale. Maybe 10 stars?! Local. Friendly. Knowledgeable. The Mountain Hare. Oh I forgot family-owned with three adorable special helpers. It’s a pleasure to shop there. And they have some many long-term employees and TMA alum stopping by when in town, it must be a great place to work.

Great customer service! I bought hiking poles, which I had only looked at online. Ella was terribly helpful with explaining the various options & when she didn't know something - she got another staff member to explain. Great customer service! Thanks. I'll be back ;)

Mt. Air great shop I always enjoy shopping at Mt. Air. Most of the time the costumer service is great. There are times lately the sales associates are visiting with each other and not giving attention to the customer. I believe the sales associates know there stuff and if not ask a fellow worker.

Review People are Great but the selection of men’s clothes was limited

Great customer service. Someone always acknowledges, welcomes, and offers assistance when I first walk into the store. They make finding and trying on shoes a breeze, and I love that I can rent gear here. I also appreciate that it's a smaller store and that I'm not overwhelmed or distracted with a ton inventory. They have what I need which allows me to get in and out in a timely manner.