Best site design to choose and select frame. Carry great lenses too! Have great selections of both frames and lenses. Better yet, the interfaces (layout, informational) to select frames is the best among all other websites. Price might not be most competitive but hopefully final services, product is as good as first impression. Thank you.

The first time I called in The first time I called in, a very helpful gentleman had assisted me. Although it did not result in a sale at that time, the A+ customer service I received led me to come back to purchase the same pair of frames I initially called about. I talked to another person today whom was helpful too when I was checking out.

Since this was the first time that I… Since this was the first time that I ordered glasses online I wanted to make sure that it was all right with my prescription and fit into the glass frame that I chose. I called them and they were so very helpful and I feel confident that I ordered the right frame and the right lenses, at this point I would recommend them.

Incredible customer service The customer service was incredible. They worked with me until we found the clip-on that would work for my 12+ year old Silhouette glasses. Awesome.

Lens Coatings are considered Prescription Website states that prescription glasses must be canceled within 3 hours of purchase. There is no policy stated for non-prescription cancellations; however, the customer service rep, who loudly talked over me, stated that it is clearly stated on the website that applying coating to lens is the equivalent of a rx order and cannot be canceled. So, unless you buy frames with clear plastic lenses with no rx and no coating (which have no purpose), in truth, NONE of the glasses can be canceled after 3 hours.