Very happy Friendly, professional personal service. Great range of frames and pricing. Collected my lovely new specs within a week after I asked if I could have them in time for a trip away. Far better experience than big chain opticians. Definitely recommend EyeSpecs in St Ives. Mrs T Fenwick.

Lens Coatings are considered Prescription Website states that prescription glasses must be canceled within 3 hours of purchase. There is no policy stated for non-prescription cancellations; however, the customer service rep, who loudly talked over me, stated that it is clearly stated on the website that applying coating to lens is the equivalent of a rx order and cannot be canceled. So, unless you buy frames with clear plastic lenses with no rx and no coating (which have no purpose), in truth, NONE of the glasses can be canceled after 3 hours.

You had the product I wanted in stock You had the product I wanted in stock. The price seemed fair, and your platform is easy to use.

Incredible customer service The customer service was incredible. They worked with me until we found the clip-on that would work for my 12+ year old Silhouette glasses. Awesome.

Professional and patient Professional, patient help in choosing the right lenses and frames. The frames arrived in ONE day for me to try on, with a prepaid return label to get them back to EyeSpecs quickly. I'm enchanted!