Henry L Ollie Sr.
GBPoor Quality Leather Purse Poor Quality Leather Purse, Even Worse Customer Service ZERO Stars: Had to give at least 1 star to get the review submitted, So, I purchased the purse for my wife (Christmas 2023 present). Less than 3 months later the handles start coming off the purse (frayed leather. Poor workmanship), Contacted customer service and was 'ghosted'. Several days later, checked online and found that my complaint was closed as 'resolved' even though they never got in touch with me or my wife. After another complaint filed, they ask for pictures of the defective purse (note: they claimed the delayed response was: First of all, we would like to say sorry for your waiting and inconvenience due to an overload of work). The pictures are provided, then they reply that because the claim is more then 90 days old they can only give me a 30% discount on my next purchase. Note: they can take forever to respond to legitimate complaints, but there was no mention or apology for the shoddy quality and workmanship that led to my complaint, only a denial of the claim based on what appears to be a non-existent company policy (not mentioned on website) that complaints must be made within 90 days (also note that my initial complaint was likely intentionally 'ghosted' so that it would run afoul of the '90 gotcha rule'). In any case, I will be spreading the word on social media regarding the poor-quality merchandise (sourced and shipped from China). You are better off buying something from Temu or Wish, at least they are transparent about the cheap quality of merchandise sold on their sites and have refund policies clearly stated on their web sites. Buyer (sucker) beware!!!! Also: if you're still willing to throw your hard earned money away on junk merchandise, at least don't upgrade to the 'high quality' leather purses, The quality you get will likely be exactly the same quality as the /cheaper' version of leather offered. The pictures you see here are the 'high quality' leather purse.
Customer
JMI have surprised my four daughters with… I have surprised my four daughters with personalized bags and they love them. I am so glad this company has provided such quality creative products.
Stephanie Burton
GBI don’t think I will be ordering from… I don’t think I will be ordering from you anymore I bout the wrong size purse and can’t exchange it now I’m just stuck with a purse that I can’t do anything with never shopped on a website that don’t do refunds or exchanges
DonnaMariea GallegosRios
GBThe Sista Bag is exceptional Beautiful… The Sista Bag is exceptional Beautiful in every way my Daughter just loves it.The craftsmanship is exceptional just love it. Keep up the great work you're amazing.Will be ordering myself one very soon and it's absolutely beautiful....tysvm
Sheila Smith
GBSatisfied customer 😊 First of all, I received my bag before mother's day thank God! This is my second purchase. I love how you answer emails promptly! You take your time and make the bags perfectly! Their worth the price! I have received so many great comments about my first bag and yes I did refer Sistabag to some ladies. I love both bags!! Thanks to everyone!! God bless 💜🙏🏾