Perfect 👌🏻 Amazing experience with my bag! It took 9 days to Belgium and I just received the prettiest bag today in the mailbox 🥹

Good experience 🥰 I don’t understand the bad reviews? I literally had the best customer service experience buying from them! Yes it took a little time to arrive but it is mentioned in the website when you buy the item. So it’s wierd people write bad stuff about delivery when it is literally mentioned on the website?! Also the two bags i bought is fricking gorgeous and I got a discount. I def recommend 😌

After having a big problem with the… After having a big problem with the courier service, custom care department immediately responded and reshipped my order. 5 stars to them and especially Elvira

I have made an order almost one month… I have made an order almost one month ago, I don't know where it is and I have no information about the order and they are not answering me. This is unacceptable.

Will not accept returns/liars Took several weeks to arrive. Poor quality, almost identical to those available on Amazon for half the price. Tried to return but despite numerous messages to and fro was unable to. They claim I purchased during a promotion and therefore was ineligible for returns. This is despite the item still being on sale on the website (for£1less) and them unable to provide any evidence of it being on sale. They are absolute scammers who couldn’t answer questions coherently or back up any of their claims.