Olive & Piper

Vancouver, United States
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4.65
Based on 20 Reviews

5

90.00%

4

0.00%

3

0.00%

2

5.00%

1

5.00%
About Olive & Piper

Olive & Piper is a woman-founded and women-led, small jewelry brand from Vancouver, designing timeless and classic jewelry pieces that make you feel confident and beautiful. Whether it's for everyday style, or those special moments that create some of life's best memories, we're here for you. Shop a variety of stud earrings, statement earrings, luxe bracelets, pendant necklaces or wedding jewelry for your big day - our pieces are easy-to-wear and versatile…all with our signature touch of luxe!

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Angela Chau
GB

Got burned by customer support I’ve been a customer for a few years and they have great products however I got burned by customer support and I can’t shop there anymore. Tl;dr you won’t get your money back or a replacement order if anything goes wrong with shipping. I placed an order in mid Feb and it was shipped out promptly. The issue is even though the package was marked as delivered at Feb 20 at 5:15pm, it was not actually there - I checked at 5:30pm. I double checked the next morning and again, the package wasn’t there. I then flew out of town for vacation. Upon returning from my trip, I TRIPLE checked and again. Not there. So I reached out to their customer support. To say the least, they were not very helpful and did not show much empathy. I explained my situation and they sent me a generic response to wait 3-4 days. I already did that! I asked for a replacement order, alternatively a refund. They denied both. I opened a dispute with my credit card company and they lied in their argument. They put the blame on me going on vacation and then not being able to locate the package upon my return. This doesn’t make sense. If it was actually delivered the day before I left town, then I would have received it. For context, I work from home so I keep a close eye on any expected packages. My complex also locks and secures each unit’s mailbox. Meaning if the package was actually delivered to my mailbox, then it would be there. Net net, I never got my package and I can’t get my money back. Shop at your own risk because apparently as a consumer you’re now responsible for the mistakes that a courier that the merchant picks makes.

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Marie
GB

Love Olive and Piper Love Olive and Piper! I came across them while looking for new jewelry to wear at my nephew’s wedding in Florence. I could not have been happier with my purchase, the Blair drops are gorgeous and the Nigella bracelet goes with them beautifully. This week I received 2 Alaia pendants, one for me one for my pearl-loving sister. Again the product is on point, in addition the shipping is fast and customer service is prompt and professional. Highly recommend Olive and Piper!

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Sharon Rosenbaum
GB

Unfortunately my first order was stolen… Unfortunately my first order was stolen from my mailbox. I was very disappointed. However when I reached out to customer support, they were kind enough to issue another shipment for me. I finally received my order, the pieces are beautiful. Can't wait to show them off at the wedding next weekend. Thank you Olive & Piper!

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candice mandel
GB

I highly recommend Olive & Piper I highly recommend Olive & Piper. I purchased a pair of earrings for my wedding and they were truly stunning. They were light weight yet super elegant. I had a very simply dress and these earrings were the perfect little pop of rose gold coloring that made everything come together so beautifully. I also received so many compliments on them. Don't hesitate purchasing from olive & piper, you will not be disappointed

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Amy L.
CA

Beautiful Pieces to wear for special occasions and everyday! I purchased jewelry for my wedding day and for the events leading up to my wedding (engagement photoshoot, rehearsal dinner, bridal shower, etc.). What was amazing was that the package only took 3 business days to arrive <3 I had totally forgotten to consider my jewelry because of all the hecticness surrounding planning a wedding...so ordered last minute. The service, delivery, and quality of the pieces were excellent. I also love that I can wear my jewelry daily and not just for special occasions! I got the tatum studs, porter studs, mina hoops (wear these daily), mini lucy necklace, and della studs.

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