Shopgracieusa

Honolulu, United States
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4.70
Based on 20 Reviews

5

80.00%

4

10.00%

3

10.00%

2

0.00%

1

0.00%
About Shopgracieusa

We care about you and want to make sure you are happy with our products and satisfied with our service! If for any reason you are dissatisfied with your order or our service, please email us at [email protected] or live chat with us on our website! We respond very quickly and want to help! Thank you for your support, we are so thankful that you choose to shop with us! Warmest regards, The Shop Gracie Team

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Megan
GB

I was very happy with my order I was very happy with my order, it arrived fairly quickly in perfect condition, and the quality of the top I bought was actually better than I expected. And it fit true to size! No complications or delays whatsoever, and I'm already looking at my next purchase from them. I'd definitely recommend Shop Gracie to my friends too!

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Chelle
GB

The cammi twist open back knit sweater ♥️ I have purchased multiple clothing items (flannels, denim jacket, shorts), and boots from this cute shop. However, the cammi twist open back knit sweaters in mauve & beige are my ultimate favorites♥️. Comfy, stylish, the open back is a nice touch. I always receive compliments when I wear these sweaters. ☺️ Thank you again Shopgracieusa! 😘

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Dara Goodale
CH

My package never came: updated My package never came. I spent over a hundred dollars and never got my product. They have, or had, when I ordered my product, a "no longer our problem" policy if the package gets lost in transit. I emailed the company and never got a response. The tracking said it had never been shipped. I filed a complaint with the shipping company and they never found my package. Just very disappointed. Update: Shortly after posting this review I was contacted by the company who gave me my money's worth and apologized profusely for the miscommunication. Pleased with the customer service conduct and the customer care.

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Mary Louise Ward
GB

Above and beyond customer service I had what I feared was going to be a major problem with an order. It was delivered promptly , that wasn’t the problem. I sent an email to customer service and within two hours the owner contacted me directly with a profuse apology and immediate credit to reverse the error. Went out of her way to make it right. Exceptional customer service from a lovely small business. Great fashions!

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Emily Danyew
GB

Always something new and amazing I first saw this page on Instagram and just always thought their clothes were so awesome and no matter what brought a smile to my face. Then when I actually checked out their store, I always find something new to buy myself or perfect for friends presents! Definitely worth a look, you will be surprised by how much you love everything they have.

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