Great product awesome quality slow… Great product awesome quality slow shipping paid for first class still took a few weeks but that could’ve just been shipping issues but good laces regardless

Originally purchased a few pairs of… Originally purchased a few pairs of laces months ago. Initially the communication was lacking regarding eta of delivery. However, I was pleasantly surprised with the product as I couldn't find any local options outside the boring replacement lace options at Walmart and others. The look, feel and quality of the flat leather laces were definitely better than stock laces that come with brand name shoes. I'm also appreciative of the follow-up of the staff as well as the ownership. They took my feedback to potentially improve their products and services.

I bought replacement laces for my… I bought replacement laces for my walking shoes [Merrells]. The laces are good quality and fit/match the shoes very well. I was taken aback with the price. The website price was ‘premium’ level, but I was happy to pay it to get quality product. However, on completion of order the price more than doubled ! Shipping and VAT added almost £14 sterling, so the order ended up at over £27. £13.50 per lace. I won’t be making that mistake again !

Easy order and quick shipping It was easy to order, shipping was fast and the laces were great, as it was tough to find laces made for my shoes. Wishing they had other color options nearer to the originals is the only thing keeping it from 5 stars but the service was great across the board.

Extremely disappointed It took 5 1/2 weeks to get my laces.! I ordered 3 laces on 11/17, and didn't get them until just before Xmas. I sent two or three emails to customer service, plus an instagram message and never received a reply. Which was hella disappointing because on my first purchase, I got those laces like 3 or 4 days after purchasing. I don't know if I'll be ordering from them again.