Amily Douli
GBCheap low quality products from Yiwu, China! Don't Buy! Friends, the products in Luxy-moon.com are China made cheap ones, they made in Yiwu, China, a small city famous in China for the fake or low quality bags. They pretend that they are located in USA, they will ask you to ship it back to YiWu, China when you need to return. Hope this help you from being cheated by the YiWu low quality stuff!!!!!
Amy
GBBad Customer Service and Poor Product Quality I ordered a crossbody purse from their site that took over a week just to ship. When I received it, the quality of the material initially seemed okay and I liked how it looked but the loop that attached the shoulder strap to the body of the purse broke within 3 uses. I contacted Luxy Moon about either a refund or replacement but because it was over their 14 day return window they said they couldn't do anything about it. I contacted them 17 days after the delivery date, that's only THREE DAYS past their window. They didn't even reply to a second email I sent them. Now I'm out $80 and have a purse I can't even use. Edit: I had wrote a similar review directly on their site along with a picture of the purse and they removed it. DO NOT trust this company or the reviews on their site. They clearly don’t stand by their own product.
Michele Slessinger
GBGreat product Great product, timely delivery. Love my new purse!
Denise Jackson
GBI'm changing where I go get my… I'm changing where I go get my pedicure, I'll be back your my new place. Thanks.
Courtney Clayton
GBRuined hat! I ordered a hat, and it was packaged in a small bag, wrapped up so tightly that the hat was completely ruined. When I emailed for a refund, they said they didn't have return labels for the item, so I would have to pay shipping costs. Their mistake, but they were charging me for the return. Do not order from them!