Luxy Moon

7593 Raptors Roost Ln, 37377, Signal Mountain, United States
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3.70
Based on 20 Reviews

5

55.00%

4

10.00%

3

10.00%

2

0.00%

1

25.00%
About Luxy Moon

Luxy Moon is a company that was founded in 2017, with the mission of creating bags for women who are looking for something different. We want to meet customers who are looking for a evening bag that's designed but still has good quality at an affordable price. Our brand represents the moon, which is unique and bright. It also represents women and our customers, who are unique and bright. We hope that people will see our products and feel like they can shine in the world!

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Amily Douli
GB

Cheap low quality products from Yiwu, China! Don't Buy! Friends, the products in Luxy-moon.com are China made cheap ones, they made in Yiwu, China, a small city famous in China for the fake or low quality bags. They pretend that they are located in USA, they will ask you to ship it back to YiWu, China when you need to return. Hope this help you from being cheated by the YiWu low quality stuff!!!!!

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Amy
GB

Bad Customer Service and Poor Product Quality I ordered a crossbody purse from their site that took over a week just to ship. When I received it, the quality of the material initially seemed okay and I liked how it looked but the loop that attached the shoulder strap to the body of the purse broke within 3 uses. I contacted Luxy Moon about either a refund or replacement but because it was over their 14 day return window they said they couldn't do anything about it. I contacted them 17 days after the delivery date, that's only THREE DAYS past their window. They didn't even reply to a second email I sent them. Now I'm out $80 and have a purse I can't even use. Edit: I had wrote a similar review directly on their site along with a picture of the purse and they removed it. DO NOT trust this company or the reviews on their site. They clearly don’t stand by their own product.

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Michele Slessinger
GB

Great product Great product, timely delivery. Love my new purse!

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Denise Jackson
GB

I'm changing where I go get my… I'm changing where I go get my pedicure, I'll be back your my new place. Thanks.

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Courtney Clayton
GB

Ruined hat! I ordered a hat, and it was packaged in a small bag, wrapped up so tightly that the hat was completely ruined. When I emailed for a refund, they said they didn't have return labels for the item, so I would have to pay shipping costs. Their mistake, but they were charging me for the return. Do not order from them!

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