I was excited to receive my Mier… I was excited to receive my Mier waterproof backpack. I am certain the material is waterproof but I was very disappointed to see that the absolute cheapest plastic clips on the market were used to clip the roll top down. These clips (3) play an intrachol part in securing the bag that keeps the water out of the opening of the bag. I am already looking for replacement clips of a higher quality because I KNOW they will break soon just from normal use of opening and closing the bag. Mier, you completely missed the mark. These bags are for more active people who find themselves outdoors, in the elements more often. I've seen more sturdy clips on toddler toys. Too bad ...the bags seem to be constructed pretty well otherwise. SS

Miers Men's 3" Running Shorts The Miers Men's 3" running shorts are thoughtfully designed and quality constructed with two usable pockets. Shipping and exchange (I had to swap a Small for a Medium) was slow but honest, no bogus restocking charges. However, they wait to receive the return before sending exchange: many retailers send the exchange immediately, with the proviso that if they don't receive the original in good condition, they will charge your card for a second product, which is fair and fast.

Terrible Customer Service Terrible Customer Service. I am trying to process a form. Filled out the online form and sent an email and have not received a response. Their phone number on the website is incorrect and there is no one to contact to get this resolved. Unacceptable!

Delightfully surprised all around I’m a world of lame customer service was unexpectedly surprised and delighted! Ordered a cooler bag, took longer than expected but Bill in customer service took excellent care of me. The bag was from an older model a few years ago so it was a bit different but actually much better! With extra protection padding and more functional pockets… Overall very pleased <3

No brainer This bag is so unbelievably durable, versatile, and it looks kickass. I've been using it to deliver food for doordash on my bike and also for my own personal grocery shopping. Plenty of storage and excellent insulation. Super glad I found it. Thank you!